Mitel MIVOICE OFFICE 400 6940 SIP User Manual page 105

Activating a substitution for the operator phone
Once your system administrator configures your phone as an operator
phone and enters a destination user number for the substitution function,
you can forward incoming calls to your operator phone to this destination
with the help of the substitution function. If the system administrator does
not configure a function key for the substitution function, you can configure
it through Self Service Portal.
Activate / Deactivate the substitution function
Press the
Notes: • Active calls already running on the operator phone are not forwarded
even if the substitution function is activated.
• If the substitution function is activated, the call is still signalled on the
operator phone optically, but no longer acoustically.
• The substitution function is used to forward calls intended for the opera-
tor phone only. It does not forward calls to your personal call number.
Making calls in a two-company system
You are operating a two-company system and want to appear either as
company A or as company B.
Properties of a two-company system:
• Each individual operator key allows you to appear as company A or
company B.
• Call lists are not kept separately for each company.
• The call charges are recorded separately for each company.
• A substitution will apply equally to both companies.
Make a call on behalf of company A or B
Press a free operator key.
Mitel 6940 SIP
eud-1765/1.0 – R5.0 HF1 – 08.2017
Substitution function once to turn it on; press again to turn it off.
Operator phone
105