Table of Contents
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How to Use This Guide
This guide provides brief instructions for the
commonly used features available with the
SUPERSET 401 telephone. Many of these
features are accessed by using the function keys
on your telephone. The function keys on your
telephone are represented by upper case words
(e.g., MESSAGE).
The instructions for each operation assume that
the first step is to lift the handset, unless otherwise
stated.
Function Keys and Indicators
MESSAGE Key: for sending and responding
to messages.
Message Lamp: When flashing, it indicates
that a message is waiting. When lit during a
call, a message can be sent.
FLASH Key: for transferring calls and setting
up conference calls, and initiating other
system features.
∧
VOLUME TONE
Key and VOLUME TONE
∨
Key: for adjusting the volume of the
handset receiver, and the volume and pitch of
the ringer.
FLASH Key and Feature Access Codes
You use the FLASH key to transfer calls to other
telephones, to set up conference calls, and to
initiate other telephone system features.
Certain telephones features are activated and
disabled by Feature Access Codes. To activate a
feature, lift the handset and then dial the access
code for that feature.
Feature Access Codes are set by your
Communications Department. On the last page
of this guide is a table listing the most popular
features, with space for you to fill in the access
codes. Contact your Communications
Department for the Feature Access Codes
available on your telephone system.
Features Not Available
There may be procedures in this guide which you
cannot perform on your telephone set. This is
because your company has specially selected
your features and calling privileges. See your
Communications Department if you have any
questions.
Making Calls
Dialing from your SUPERSET 401 is exactly the
same as dialing from any other telephone. Just
use the dialpad to dial the number, including any
outside access code (usually the number "9"), if
required.
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Table of Contents
Related Manuals for Mitel SUPERSET 401
Summary of Contents for Mitel SUPERSET 401
- Page 1 Making Calls MESSAGE Key: for sending and responding to messages. Dialing from your SUPERSET 401 is exactly the same as dialing from any other telephone. Just Message Lamp: When flashing, it indicates use the dialpad to dial the number, including any that a message is waiting.
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Page 2: Call Transfer
Leave a Conference CALL HOLD Dial your own extension number. You are connected with your held call. Replace the handset. Temporary Hold and Hard Hold The other conferees remain connected to each other. A call is put on temporary hold when you press the FLASH key. -
Page 3: Call Park - Destination Phone
Swap to a Waiting Call When There Is No Answer Park a Call While in a call, press FLASH When there is no answer to your call, While on a call, press FLASH. replace the handset. to put the current call on hold, and connect with the Your call is put on hold. -
Page 4: Call Pickup
Park an active call on another phone Answer a Call Outside Your Pickup Group This forms a 3-party conference, of yourself, the person you called, and the other person in that call. Press TRANS/CONF Enter the Directed Call Pickup feature access code. to get dial tone. - Page 5 Set Up Call Forwarding at Another Extension If Split Call Forwarding is enabled on your system, Replace the handset. then you can forward internal calls to one number, Call Forwarding is now activated. You can set up call forwarding on your own and external calls to another (e.g., internal calls telephone, from another extension.
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Page 6: Intercom Calls
What to do when the Reminder Rings The Message Lamp on your set must be on while INTERCOM CALLS making a call. If your telephone is busy, the reminder rings when Replace the handset. you replace the handset. What is an Intercom Call A Callback message is left at the busy or unanswered extension. -
Page 7: Abbreviated Dial
Dial *66. Feature access codes are used to activate Use the following table to list the index numbers system feature on the SUPERSET 401 for the stored system telephone numbers that you telephone. In general, to activate a feature, lift the use most frequently. - Page 8 Feature Access Code Call Park - Destination Phone Call Pickup Directed Call Pickup Clear All Features Do Not Disturb Door Opener External Line Access Intercom Calls Override Paging Phonebook Timed Reminder Tone Demonstration...
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