Mitel MIVOICE OFFICE 400 6940 SIP User Manual page 38

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Phoning
Automatic call waiting in case of internal user
You would like to talk to an internal user whose line is currently busy.
By using the function Automatic call waiting, this user in informed that you
would like to talk to him. When you use the call waiting function, the user
receives a call waiting tone (duration and frequency of the tone depend on
system settings) and your phone number or name appear on their display.
The user may accept or refuse your call.
Requirements:
• Your system administrator must authorise you for the function call wait-
ing in the MiVoice Office 400 communication system.
• The internal user must not have blocked the function call waiting on
their phone (see chapter "Activating protection against call types",
page 91 for configuration).
Note:
If the user is making an enquiry call or is in a conference, the function
Automatic call waiting cannot be used.
Call waiting:
The person you want to talk to is busy. The phone automatically executes the
function call waiting.
Note:
If the user declines the call request or if the function call waiting cannot be exe-
cuted, the connection is terminated (busy tone) or the call is redirected to a pre-
defined phone, depending on the system configuration.
Replying to call waiting
You are talking on the phone. The call waiting tone, name/phone number
on the display let you know that another user would like to talk to you.
You can either accept or refuse the call.
38
Mitel 6940 SIP
eud-1765/1.0 – R5.0 HF1 – 08.2017

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