Mitel SUPERSET 410 Manual
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How to Use This Guide
This guide provides brief instructions for the
commonly used features available with the
SUPERSET 410 telephone. Many of these
features are accessed by using the function keys
on your telephone. In the instructions in this
guide, the function keys are represented by
upper case words (e.g., MESSAGE).
The instructions for each operation assume that
the first step is to lift the handset, unless
otherwise stated.
Keys, Indicators and the Line Status Display
SUPERKEY: for programming Personal
1.
Keys as Feature or Speed Call Keys.
Personal Keys: Can be programmed as
2.
line select, speed dial or feature access
keys.
MESSAGE Key: for sending and
3.
responding to messages.
HOLD Key (red key): for placing calls on
4.
hold.
SPEAKER Key: for turning the set speaker
5.
on and off during onhook dialing.
REDIAL Key: for redialing the last manually
6.
dialed number.
CANCEL Key: for canceling call features in
7.
progress.
TRANS/CONF Key: for transferring calls
8.
and setting up conference calls.
MICROPHONE Key: not presently active.
9.
VOLUME TONE
Key and
10.
VOLUME TONE
Key: for adjusting the
volume of the handset receiver, and the
volume and pitch of the ringer.
Line Status Display: shows which
11.
Personal Keys are active, and their status.
Message Lamp: When flashing, it indicates
12.
that a message is waiting. When lit during a
call, a message can be sent.
Microphone Lamp: not presently active.
13.
Line Appearances
Your SUPERSET 410 telephone can
accommodate up to six lines, including your
prime line (your listed number). A Personal Key
can be programmed as a Line Select Key to
access a telephone line, in which case you will
have an "appearance" of the line, located in the
Line Status Display directly across from the Line
Select Key.
You can access another line just by pressing the
Line Select Key for it. The Line Appearance
indicators show you the status of the lines which
you have programmed on your set.
When a line is ...
the line appearance is ...
Idle
off
Busy
solid on
Ringing
flashing slowly
On hold at your set
flashing rapidly
On hold at another set
flashing in a slow on, fast off cycle
on your set's Line Appearance
A Personal Key can also be programmed as a
Feature Key by your Communications
Department, for quick access to an often used
feature. When that key is pressed to turn on the
feature, the Line Appearance for that key will turn
on.
Features Not Available
There may be procedures in this guide which you
cannot perform on your telephone set. This is
because your company has specially selected
your features and calling privileges. See your
Communications Department if you have any
questions.

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Summary of Contents for Mitel SUPERSET 410

  • Page 1 Keys as Feature or Speed Call Keys. accommodate up to six lines, including your SUPERSET 410 telephone. Many of these prime line (your listed number). A Personal Key Personal Keys: Can be programmed as...
  • Page 2: Call Transfer

    CALL TRANSFER CONFERENCE Making Calls Dialing from your SUPERSET 410 is exactly the same as dialing from any other telephone. Just The “HOLD” Key vs. the “TRANS/CONF” Set Up a 3-party Conference use the dialpad to dial the number, including any Call the first person.
  • Page 3: Call Waiting

    CALL HOLD CALL WAITING When the outside line becomes free, your telephone rings. When you pick up the handset, the outside number is dialed automatically. Using the “HOLD” Key Do you have a Waiting Caller You can put a caller on hold with the HOLD key, While in a call, you may hear a Camp-On tone, When the Line is Busy or Unanswered and then hang up without being automatically...
  • Page 4: Do Not Disturb

    CAMP-ON/INTRUDE See your Communications Department about having CALL PICKUP one of the Personal Keys on your set programmed as an Override feature key. When a Telephone is Always Busy What is a Pickup Group If you reach a busy extension and want to speak Your telephone can be programmed into a pickup with the person right away, you can signal that group.
  • Page 5: Call Forward

    CALL FORWARD Set Up Call Forwarding Turn Call Forwarding On and Off Enter the appropriate Call Forward Once you have set up Call Forwarding, you can Forwarding Your Calls feature access code use a Call Forward feature key to turn Call Forwarding off and on.
  • Page 6: Speed Call

    MESSAGES SPEED CALL Cancel Call Forwarding - I Am Here When you return to your own extension, you can Do You Have a Message Waiting What is a Speed Call Number cancel the Call Forwarding that you set up at the other extension.
  • Page 7: Feature Access Codes

    Speed Call keys. You can use the following tables Call Hold to keep a record of the speed calls and features Call Hold Retrieve programmed on your SUPERSET 410 Personal List of Feature Access Codes Keys. Call Hold Remote Retrieve...

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