Using Call Information For A Particular Call - Nortel ICS 7.1 Coordinator Manual

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52 / Viewing information about a call on the display
Call Display information becomes available between the first
and second ring of an incoming call. If you answer before the
Call Display information is available on your display, and you
press
name.
To use logging features with Call Display, see Using Call Log
on page 137.

Using Call Information for a particular call

Call Information allows you to see information about
incoming calls. This information is more detailed than the Call
Display information you can receive automatically. For
external calls, you can display the name of the called-party
telephone, telephone number, and the line name. For an
internal call, you can display the name of the called-party
telephone and the internal number of that telephone. You can
see information for ringing, answered, or held calls.
Call Information is available for calls even if they have been
transferred, forwarded or rerouted in some way.
Names and numbers for external calls are displayed only if you
have subscribed to Call Display services from your telephone
company.
Tip -
Information, along with the date and time of the call, and the
number of times the caller called.
Once you answer a call, new calls coming in on lines
configured with CLID to telephones with CLID allowed,
present the prompt:
the CLID of the caller will display for three seconds (
Modular ICS 7.1 System Coordinator Guide
, you see only the line number or line
Call Log displays the same information as Call
for two rings, and then
N0130946 01
).

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