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Handling Calls; Transfer A Call - Nortel Norstar Modular ICS User's Card Manual

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Handling calls

Telephone
buttons
Button Name
Feature
Hold
Volume Control
Release
Answering
many calls
Leave a
message for a
co-worker

Transfer a call

Transfer a call
when a
telephone is
busy
Page 2
This card shows the Business SeriesTerminals buttons. The
table below shows which buttons to use on the different types of
Nortel Networks telephones.
T7100, T7208,
T7316
®
Sometimes calls come in faster than you can answer them. When
you have several calls ringing, use Call Queuing to answer the
next call.
1. Enter the Call Queuing feature code (≤°‚⁄).
If more than one call is waiting, priority is given to incoming
external calls over callback, camped, or transferred calls.
You can send a message to another telephone within your system.
1. Enter the Message feature code (≤⁄).
2. Press
. (This step is not necessary on a telephone with a
A D D
one-line display.)
3. Dial the internal number of the person you want to send a
message to.
That person's telephone display shows
When you want to transfer a call to someone:
1. Press
T R A N S F E R
2. Dial the number of the person you want to transfer the call to.
3. If you want to speak to the person first, wait for them to answer.
4. Press
.
J O I N
When a telephone is busy, or when transfer is denied, you can
use Camp-on to transfer a call.
1. Enter the Camp-on feature code (≤°¤).
2. Dial the internal number of the person you want to transfer the
call to.
The person is notified that they have a camped call waiting.
M7100, M7208,
M7310, M7324
Ä
ú
Ã
¨
.
.
M e s s a g e f o r y o u

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