Remote Setting; Settings Relevant To The Service Contract; Settings For @Remote Service - Ricoh MP CW2201 Field Service Manual

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@Remote Setting

Change the necessary settings for the following SP modes if the customer has entered a service contract.

• You must select one of the counter methods (developments/prints) in accordance with the contract

(SP5-045-001).

Counting method

Specifies if the counting method used in meter

charge mode is based on developments or prints.

Service Tel. No. Setting

SP5-812-002 programs the service station fax

number. The number is printed on the counter list

when the meter charge mode is selected. This lets

the user fax the counter data to the service station.

• Prepare and check the following check points before visiting the customer site. For details, ask the

@Remote key person.

Check points before making @Remote settings

The setting of SP5-816-201 (Remote Service: Regist: Status) in the mainframe must be "0".

Print the SMC with SP5-990-002 (SP Print Mode: SP (Mode Data List)) and then check if a

device ID2 (SP5-811-003) must be correctly programmed.

• 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.

xxx______xxxxxxxx).

• ID2 (SP5-811-003) and the serial number on the machine serial decal pasted at the rear

must be the same (e.g. ID2: A01______23456789 = serial No. A0123456789)

@Remote Setting