Sc600: Communication - Ricoh MP CW2201 Field Service Manual

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6. Troubleshooting

SC600: Communication

Counter device error 1

After 3 attempts to send a data frame to the optional counter device via the

serial communication line, no ACK signal was received within 100 ms.

• Serial line between the optional counter device, the relay board and

copier control board is disconnected or damaged.

• Make sure that SP5113 is set to enable the optional counter device.

• Check if the setting of the SP5113 is correctly set.

• Check the connection between the main machine and optional counter

Counter device error 2

After communication was established, the controller receivee the brake signal

from the accounting device.

• Serial line between the optional counter device, the relay board and

copier control board is disconnected or damaged.

• Make sure that SP5113 is set to enable the optional counter device.

• Confirm that the setting of SP5113 is correct.

• Check the connection between the main machine and optional counter

Counter device error 3

A backup RAM error was returned by the counter device.

• Counter device control board defective

• Backup battery of counter device defective

• Replace the counter device.