6. Troubleshooting
02
03
04
05
99
SC877
SC878
00
01
716
D
Log Data Error 2
• An encryption module not installed
• Replace or set again the encryption module.
• Disable the log encryption setting with SP9-730-004 ("0" is off.).
D
Log Data Error 3
• Invalid log encryption key due to defective NVRAM data
• Initialize the HDD with SP5-832-004.
• Disable the log encryption setting with SP9-730-004 ("0" is off.)
D
Log Data Error 4
• Unusual log encryption function due to defective NVRAM data
• Initialize the HDD with SP5-832-004.
D
Log Data Error 5
• Installed NVRAM or HDD which is used in another machine.
• Reinstall the previous NVRAM or HDD.
• Initialize the HDD with SP5-832-004.
D
Log Data Error 99
• Other than the above causes
• Ask your supervisor.
B
Data Overwrite Security error
An error occurred, preventing successful execution of the Data Overwrite
Security function, even though it has been enabled with SP5898.
• Cycle the machine off/on
• Replace NVRAM
D
Chip errors
D
TPM electronic recognition error
D
USB flash error
CTL
CTL
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