Page 1 User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Ink Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................5 Symbols Used in the Manuals........................5 Model-Specific Information..........................6 Names of Major Features..........................7 1. What You Can Do with This Machine Saving Paper...............................9 Converting Documents to Electronic Formats Easily..................10 Registering Destinations...........................11 Operating the Machine More Effectively......................
Page 4 Placing Originals..............................41 Placing Originals on the Original Table....................41 Scanning an Original Using a Carrier Sheet.....................42 Placing Rolled Originals..........................43 3. Copy Basic Procedure..............................45 Reducing or Enlarging Originals........................47 Preset Reduce / Enlarge..........................47 Zoom................................48 Auto Reduce / Enlarge..........................49 User Auto Reduce / Enlarge........................50 Combined Copying............................
Page 5 Hold Print................................76 Sending a Hold Print File..........................76 Printing a Hold Print File Using the Control Panel..................76 Stored Print................................78 Sending a Stored Print File.......................... 78 Printing a Stored Print File Using the Control Panel...................78 5. Scan Basic Procedure When Using Scan to Folder....................81 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..
Page 6 Paper Roll..............................139 Cut Paper..............................140 Translucent Paper............................140 Adding Ink..............................141 Sending Scanned Documents When Ink Has Run Out................143 Ink................................143 Replacing an Ink Collector Unit........................146 9. Troubleshooting Indicators................................149 When an Indicator for the [Check Status] Key Is Lit..................150 Panel Tone..............................152 When You Have Problems Operating the Machine...................153 When Print Results Are Not Satisfactory......................
Page 7: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 8: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CPL004 The following information is region-specific.
Page 9: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Roll Unit RU6520 Paper Input Location 2...
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Saving Paper BRL059S Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server Conserving ink when printing (Ink Save function) See "Enabling the Ink Save Function", Print...
Page 12: Converting Documents To Electronic Formats Easily
1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily CQH100 Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan...
Page 13: Registering Destinations
Registering Destinations Registering Destinations CQH101 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan...
Page 14: Operating The Machine More Effectively
1. What You Can Do with This Machine Operating the Machine More Effectively CQH102 Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print Changing the initial settings of the printer driver to frequently-used printing settings...
Page 15: Customizing The [Home] Screen As You Like
Customizing the [Home] Screen as You Like Customizing the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CQH001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 16: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CQH002 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. •...
Page 17: Printing Data Using Various Functions
Printing Data Using Various Functions Printing Data Using Various Functions CQH003 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver.
Page 18: Utilizing Stored Documents
1. What You Can Do with This Machine Utilizing Stored Documents You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. With Web Image Monitor, you can use your computer to search for, view, print, delete, and send stored files via the network.
Page 19: Using The Scanner In A Network Environment
Using the Scanner in a Network Environment Using the Scanner in a Network Environment CQK103 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by Scan to Folder). •...
Page 20: Preventing Information Leakage (Security Functions)
1. What You Can Do with This Machine Preventing Information Leakage (Security Functions) CQK104 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 21: Monitoring And Setting The Machine Using A Computer
Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CQH005 You can check which paper input location is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 22: Preventing An Unauthorized Copy
1. What You Can Do with This Machine Preventing an Unauthorized Copy You can print embedded pattern on paper to prevent them from being copied. CQH103 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
Page 23: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a failure might occur. Front CPL001 1.
Page 24 2. Getting Started 4. [Scanner Stop] key Use if originals are feeding in slanted, or to cancel scanning while an original is feeding in. 5. Original table Place originals here scanning side down. 6. Original guide Set to the width of your originals. 7.
Page 25 Guide to Names and Functions of Components Rear CPL002 1. Original exit Originals are delivered here. 2. Ventilation holes Prevent overheating. 3. Ink collector unit cover Open this cover to replace the ink collector unit. Ink used for maintenance collects in the ink collector unit. 4.
Page 26: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options CPL003 1. Paper holder Use to set a paper roll onto the paper input location. This is useful to change quickly to a different size paper roll from the paper holder. 2.
Page 27: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. CPL005 1. [Home] key Press to display the [Home] screen. For details, see p.28 "How to Use the [Home] Screen". 2.
Page 28 2. Getting Started See "Changing the Default Functions of the Initial Screen", Convenient Functions 6. Main power indicator The main power indicator goes on when you turn on the main power switch. 7. [Energy Saver] key Press to switch to and from Low Power mode or Sleep mode. See "Saving Energy", Getting Started When the machine is in Low Power mode, the [Energy Saver] key is lit.
Page 29 Guide to the Names and Functions of the Machine's Control Panel 19. Media slots Use to insert an SD card or a USB flash memory device. 20. Media access lamp Lights up when a memory storage device is inserted in the media slot or accessed.
Page 30: How To Use The [Home] Screen
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 31: Adding Icons To The [Home] Screen
How to Use the [Home] Screen 6. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see p.29 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon.
Page 32 2. Getting Started Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings Log in to Web Image Monitor as an administrator. For details, see Security Guide Point to [Device Management], and then click [Device Home Management].
Page 33 How to Use the [Home] Screen Press [Add Icon]. Press the [Program] tab. Make sure that [Copier Program] is selected. Select the program you want to add.
Page 34 2. Getting Started Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
Page 35: Registering Functions In A Program
Registering Functions in a Program Registering Functions in a Program You can register up to 25 programs each for the copier, Document Server, and scanner functions. The following settings can be registered to programs: Copier: High Speed Copy, color mode, original type, density, Special Original, paper input location/ paper bypass location, Store File (except for User Name and Password), Synchro Cut, Variable Cut, Auto Reduce / Enlarge, User Auto R/E, Finishing, Adjust Print Position, Edit / Colour, Combine, Reduce / Enlarge, number of copies...
Page 36 2. Getting Started Press the [Program] key. CQJ005 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 34 characters for a program name. • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on.
Page 37: Example Of Programs
Registering Functions in a Program • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and p.29 "Adding Icons to the [Home] Screen". Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.
Page 38 2. Getting Started Program name Program description Effect Long-term storage Select [PDF/A] in [Send File Type / You can easily digitize documents scan Name]. to "PDF/A" file format, which is suitable for long-term storage. Unified-size scan In [Scan Settings], select [Reduce / You can skip the procedure to unify Enlarge] under [Edit], and then the print size when reprinting...
Page 39: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. Use this switch only when necessary.
Page 40 2. Getting Started seconds or more before, and then turn it on again. Never turn the power back on immediately after turning it off. • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off.
Page 41: When The Authentication Screen Is Displayed
When the Authentication Screen is Displayed When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 42: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 43: Placing Originals
Placing Originals Placing Originals • Place one original at a time on the original table. • When inserting an original, push it lightly against the rollers. Pushing it with force may cause an original jam. • Once an original start to feed in, do not push or pull it. This may damage the original. •...
Page 44: Scanning An Original Using A Carrier Sheet
2. Getting Started CPT007 Stopping originals from feeding in If the originals are feeding in slanted, or jamming, etc., press the [Scanner Stop] key to stop them feeding in. CPT008 Scanning an Original Using a Carrier Sheet Use the carrier sheet when scanning originals such as originals drawn in pencil, and pasted originals. For details, see "Originals That Should Be Scanned Using the Carrier Sheet", Paper Specifications and Adding Paper •...
Page 45: Placing Rolled Originals
Placing Originals CBA051 Adjust the original guides to the size of the carrier sheet. Using both hands, hold the carrier sheet face down, and carefully insert the folded edge of the carrier sheet between the original guides. CPT009 Placing Rolled Originals When placing rolled originals, you can make copies using the output basket.
Page 46 2. Getting Started Pull the leading edge of the original up to the original table with the side to be scanned facing down. Using both hands, carefully insert the original between the original guides. CPT035...
Page 47: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure For details about how to place originals on the original table, see p.41 "Placing Originals on the Original Table".
Page 48 3. Copy Place the original on the original table. The original feeds into the machine automatically, and copying starts. If [Press Start Key] is selected for [Feed Start Method], copying starts after you press the [Start] key. When the copy job is finished, press the [Reset] key to clear the settings.
Page 49: Reducing Or Enlarging Originals
Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The upper right corner is the base point. CPH016 In addition to the functions described in this section, advanced reduce/enlarge copy functions are also available.
Page 50: Zoom
3. Copy Press [Reduce / Enlarge]. Select a ratio, and then press [OK]. Place the original, and start scanning. Zoom You can specify the reproduction ratio in increments of 0.1%. CKN007 To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ] or [ ].
Page 51: Auto Reduce / Enlarge
Reducing or Enlarging Originals Press [Reduce / Enlarge]. Press [Number keys]. Enter the desired ratio with the number keys, and then press [ ]. Press [OK] twice. Place the original, and start scanning. Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select.
Page 52: User Auto Reduce / Enlarge
3. Copy This is useful to copy different size originals to the same size paper. To ensure the print result you require is produced, specify the original orientation before using Auto Reduce / Enlarge. Make sure that the original orientation setting matches the actual orientation of your original.
Page 53 Reducing or Enlarging Originals (mainly Europe) Original size Copy size A0, A1, A2, A3, A4, B1 JIS, B2 JIS, B3 JIS, B4 JIS B1 JIS B2 JIS B3 JIS B4 JIS (mainly North America) Original size Copy size Engineering E (34 × 44) E (34 ×...
Page 54 3. Copy Press [User Auto R/E]. Check that the combination selected for User Auto Reduce / Enlarge is the one you want. Place the original, and start scanning.
Page 55: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25.0 and 400.0%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 56 3. Copy CKN016 Press [Combine]. Select the number of originals to combine. Press [OK]. Select the paper size. Place the original, and start scanning.
Page 57: Specifying The Length Of Copy Paper Cut
Specifying the Length of Copy Paper Cut Specifying the Length of Copy Paper Cut Specify the length to cut the paper loaded in the paper input location. • You cannot cut the paper in the paper bypass location. The following paper cut methods are available: Synchro Cut Cuts the paper at the same length as the original.
Page 58 3. Copy Select a preset cut size of the Paper Input Location 1 or 2. Place the original, and start scanning. The preset cut size differs depending on the paper roll width. It is cut in the following sizes. (mainly Europe) Paper roll width Portrait Landscape...
Page 59: Variable Cut
Specifying the Length of Copy Paper Cut Paper roll width Portrait Landscape 34 inch 34 × 44 22 × 34 22 inch 22 × 34 17 × 22 17 inch 17 × 22 11 × 17 11 inch 11 × 17 ×...
Page 60 3. Copy Enter the length with the number keys, and then press [ ]. Press [OK]. Select Paper Input Location 1 or 2. Place the original, and start scanning.
Page 61: Copying From The Paper Bypass Location
Copying from the Paper Bypass Location Copying from the Paper Bypass Location Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input locations. For details about how to load paper in the paper bypass location, see p.119 "Loading Paper into the Paper Bypass Location".
Page 62: Copying Onto Custom Size Paper From The Paper Bypass Location
3. Copy Select the paper size. Press [OK] twice. Place the original, and start scanning. Copying starts automatically. Copying onto Custom Size Paper from the Paper Bypass Location Paper that has a horizontal length of 279.4–914.4 mm (11.00–36.00 inches) and a vertical length of 210.0–2000.0 mm (8.27–78.74 inches) can be fed in from the paper bypass location.
Page 63 Copying from the Paper Bypass Location Press [OK] twice. Place the original, and start scanning. Copying starts automatically.
Page 64: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.97 "Storing Data".
Page 65: Print
4. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Installing the Printer Driver for a Network Connection This section describes the installation procedure of the printer driver for network connection. •...
Page 66 Click [Next]. Enter the machine name or IP address, and then click [Next]. When the device type selection appears, select "RICOH Network Printer C model". Click [Finish]. Check that the port of the selected printer is displayed in [Port :].
Page 67 Installing the Printer Driver for a Network Connection On the [Start] menu, click [Devices and Printers]. Click [Add a printer]. Click [Add a network, wireless or Bluetooth printer]. Click [The printer that I want isn't listed]. In the [Select a shared printer by name] box, enter "http://(machine's IP address or host name)/printer (or ipp)"...
Page 68 4. Print Click [LPR Port], and then click [OK]. If [LPR Port] does not appear, see Windows Help and install it. Enter the machine name or IP address in the [Name or address of server providing lpd:] box. Enter "lp" in the [Name of printer or print queue on that server:] box, and then click [OK]. Check that the port of the selected printer is displayed in [Port :].
Page 69 Installing the Printer Driver for a Network Connection In the [Printer URL] box, enter "http://machine's IP address/printer" as the machine's address. If the server authentication is issued, enter "https://machine's IP address/printer" to enable SSL (a protocol for encrypted communication). Example IP address: 192.168.15.16 http://192.168.15.16/printer https://192.168.15.16/printer You can enter "http://machine's IP address/ipp"...
Page 70: Using Windows Print Server As A Network Printer
4. Print Click the [Ports] tab, and then click [Configure Port]. The [Port Configuration:] window appears. Windows 7, Windows Server 2008 R2: On the [Start] menu, click [Devices and Printers]. Right-click the icon of the machine you want to use, and then click [Printer Properties]. Click the [Ports] tab, and then click [Configure Port].
Page 71: Installing The Printer Driver For Usb Connection
Installing the Printer Driver for USB Connection Installing the Printer Driver for USB Connection This section explains how to install the printer driver using USB. See the installation procedure for the operating system you are using. Before installing, check that only the operating system is running on the computer and no print jobs are in progress.
Page 72: Windows Vista, Windows Server 2008
4. Print Windows Vista, Windows Server 2008 Quit all applications. (Do not close this manual.) Check that the power of the machine is off. Connect the machine and computer using a USB cable. Connect the USB cable firmly. Turn on the power of the machine. Found New Hardware Wizard starts, and USB Printing Support is installed automatically.
Page 73 Installing the Printer Driver for USB Connection Double-Click the icon of machine you want to use in the [Unspecified] category. Click the [Hardware] tab. Click [Properties]. Click the [General] tab. Click [Change settings]. Click [Driver] tab. Click [Update Driver...]. Click [Browse my computer for driver software]. Insert the provided CD-ROM into the computer's CD-ROM drive.
Page 74: Displaying The Printer Driver Properties
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 75: Standard Printing
Standard Printing Standard Printing This section explains how to print documents from the printer driver using WordPad in Windows 7 as an example. The screens displayed may differ depending on the application. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 76: Locked Print
4. Print Locked Print Sending a Locked Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 77 Locked Print Press the [Print Jobs] tab. Press [Locked Print Job]. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. Enter the password using the number keys, and then press [OK]. Enter the number of copies using the number keys if necessary, and then press [Print].
Page 78: Hold Print
4. Print Hold Print Sending a Hold Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 79 Hold Print Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CPL011 Press the [Print Jobs] tab. Press [Hold Print Job]. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file.
Page 80: Stored Print
4. Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 81 Stored Print Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CPL011 Press the [Print Jobs] tab. Press [Stored Print Job]. Select the files you want to print. You can select all the Stored Print files at once by pressing [Select All Jobs] after selecting a file.
Page 82 4. Print...
Page 83: Scan
5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 84: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
5. Scan If necessary, specify the scan settings according to the original. Example: Scanning the document in color mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. •...
Page 85 Basic Procedure When Using Scan to Folder Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a space between "set" and "user".) Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing.
Page 86: Registering An Smb Folder
5. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in step 2, and then click [Properties]. On the [Security] tab, select [Edit...].
Page 87 Basic Procedure When Using Scan to Folder • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title.
Page 88 5. Scan Press [Exit]. If the connection test fails, check the settings, and then try again. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Locating the SMB folder manually Press [Change] under "Path". Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Page 89: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Check that [Program / Change] is selected.
Page 90: Entering The Path To The Destination Manually
5. Scan Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
Page 91: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CPL011 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 92: Registering An E-Mail Destination
5. Scan • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [PDF] under [Send File Type / Name]. If necessary, press [Next Original Wait]. Specify the destination. You can specify multiple destinations. To specify the e-mail sender, press [Sender Name].
Page 93: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each title. Press [E-mail]. Press [Change] under "E-mail Address". Enter the e-mail address. Press [OK]. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Deleting an E-mail Destination Press the [User Tools/Counter] key.
Page 94: Entering An E-Mail Address Manually
5. Scan Press [Delete All], and then press [OK]. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].
Page 95: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
Page 96: Checking A Stored File Selected From The List
5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...
Page 97: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device.
Page 98: Specifying Scan Settings
5. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 99: Document Server
6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 100 6. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CPL011 Press [To Scanning Screen]. Press [User Name]. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book.
Page 101: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper input locations • The number of prints • [Finishing] (Sort, Rotate Sort) • [Adjust Print Position] •...
Page 102 6. Document Server...
Page 103: Web Image Monitor
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 104 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 105: Adding Paper And Ink
8. Adding Paper and Ink This chapter explains how to load paper. It also describes recommended paper sizes and types, and precautions for adding ink and replacing the ink collector unit. Precautions for Loading Paper • Be careful when replacing the paper, clearing paper jams, or cleaning the platen. Follow the instructions for these procedures properly.
Page 106 8. Adding Paper and Ink • In Low Power mode or Sleep mode • If paper is jammed • If a service call message is displayed • For paper types and sizes that can be loaded in the paper input locations and paper bypass location, see p.126 "Recommended Paper Sizes and Types".
Page 107: Loading Paper Into The Paper Input Location
Loading Paper into the Paper Input Location Loading Paper into the Paper Input Location This section explains how to load a paper roll into the paper input location. • When the paper roll is in one of the following conditions, you cannot use it. Cut off the edge of the paper with scissors before loading it.
Page 108 8. Adding Paper and Ink • The corners are folded CPT046 • The paper curls away from the paper roll CPT050 • The edge is dented CPT047 • The paper has holes in it...
Page 109 Loading Paper into the Paper Input Location CPT049 • The paper is torn CPT048 • If you cut off the paper edges of a paper roll that is installed in the paper input location, be careful not to cut the cloth part of the output basket. •...
Page 110 8. Adding Paper and Ink Load the paper roll when the power of the machine is on. Check that the output basket is in basic mode before loading a paper roll. For details, see "Setting the Output Basket", Getting Started You can load the paper roll into Paper Input Locations 1 and 2.
Page 111 Loading Paper into the Paper Input Location CPT019 1. When the core of the paper roll is 50.8 mm (2 inches) 2. When the core of the paper roll is 76.2 mm (3 inches) Paper roll direction When loading the paper roll to the paper holder and machine, make sure that the edge of the paper feeds from top of the roll toward the front.
Page 112 8. Adding Paper and Ink Lift up the paper input location cover until it clicks. CPT012 Remove the bar in front of Paper Input Location 1, and then hook it in front of the output basket. CPT013 Pull the bar in front of Paper Input Location 2 forward. CPT014 When the paper roll is loaded, press down the rewind button on the right of the paper input location for one second or more.
Page 113 Loading Paper into the Paper Input Location CPT015 Make sure the edge of the paper feeds out of the machine. If the paper does not come out, press the button for at least a second and then release it so that the paper feeds out.
Page 114 8. Adding Paper and Ink Remove the left flange from the spool. CPT020 Remove both the right flange and spool from the paper roll. CPT018 Adjust the paper roll adjustment levers of both flanges, according to the core of the paper roll you want to load.
Page 115 Loading Paper into the Paper Input Location Insert the spool into the left flange. CPT022 Holding the right flange with your hand, insert the left flange until it touches the paper roll. Lower the lock lever on the left flange. CPT040 Place the paper roll on the flat place in front of the bearing.
Page 116 8. Adding Paper and Ink When loading a 50.8 mm (2 inches) paper roll, make sure that all six paper roll adjustment levers are fully open. CPT041 When loading a 76.2 mm (3 inches) paper roll, proceed to step 21. Hold the edge of the paper with your hands underneath the paper, and feed paper so that the edge of the paper passes over the guides behind the paper roll.
Page 117 Loading Paper into the Paper Input Location Insert the edge of the paper under the rollers of the paper feeding slit, rotate the paper roll until the edge of the paper is pulled in automatically to the inside of the machine. If you insert the paper correctly, the edge of the paper is pulled in to the inside of the machine and the beeper sounds.
Page 118 8. Adding Paper and Ink On the screen, select whether or not to cut off the edge of the paper roll. Select [Cut] when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture.
Page 119: Printing From The Paper Input Location Using The Printer Function
Loading Paper into the Paper Input Location Printing from the Paper Input Location Using the Printer Function With the printer function, you can print on a custom size paper roll. This section explains how to specify the paper size from the control panel of the machine. If you load regular size paper roll, the machine detects the paper size automatically.
Page 120 8. Adding Paper and Ink Enter the horizontal size of the paper using the number keys, and then press [ ]. Enter the vertical size of the paper using the number keys, and then press [ ]. Press [OK]. Press the [User Tools/Counter] key.
Page 121: Loading Paper Into The Paper Bypass Location
Loading Paper into the Paper Bypass Location Loading Paper into the Paper Bypass Location Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input location. • If the paper is curled, load it so that it curls facing downward. CPT042 •...
Page 122 8. Adding Paper and Ink Open the front cover. CPT027 Pull up the paper holding lever on the right of the machine. CPT026 Insert the paper face up under the rollers in the paper bypass location. Align the right corner of the paper to the paper set position on the paper bypass location. CPT028 1.
Page 123 Loading Paper into the Paper Bypass Location CPT029 Close the front cover. CPT030 Follow the on-screen instructions to specify the paper type and thickness of the paper. Press [Matches] if the paper type and thickness of paper you loaded are the same as those displayed on the screen.
Page 124: Printing From The Paper Bypass Location Using The Printer Function
8. Adding Paper and Ink • If you are printing multiple pages, insert each additional sheet after the preceding sheet is fully ejected from the machine. • If you load paper that curls severely, the edge of the paper may be caught when it is fed into the paper bypass location.
Page 125 Loading Paper into the Paper Bypass Location Press [Input Paper Settings]. Press [Printer Bypass Paper Size]. Select the paper size. Press [OK]. Press the [User Tools/Counter] key. Specifying a custom size of cut paper using the control panel Press the [User Tools/Counter] key. CJS039 Press [Input Paper Settings].
Page 126 8. Adding Paper and Ink Enter the vertical size of the paper using the number keys, and then press [ ]. Press [Horizontal]. Enter the horizontal size of the paper using the number keys, and then press [ ]. Press [OK] twice. Press the [User Tools/Counter] key.
Page 127 Loading Paper into the Paper Bypass Location Select the proper items, according to the paper type and thickness you want to use. Press [OK]. Press the [User Tools/Counter] key.
Page 128: Recommended Paper Sizes And Types
8. Adding Paper and Ink Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Use only translucent (vellum) paper and matte film that are intended for use in inkjet printers. Paper input locations 1–2 (mainly Europe) Paper type and weight...
Page 129 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Special Paper Paper roll 51–190 g/m (14–51 Diameter: 176 mm or less lb.) Core: 50.8 mm, 76.2 mm Thin Paper–Thick Paper 1 Width: 297 mm, 364 mm, 420 mm, 440 mm, 490 mm, 515 mm, 594 mm, 610 mm (24 inches), 620 mm, 625 mm, 660 mm, 680 mm, 707 mm, 728 mm, 800 mm, 841...
Page 130 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Inkjet Plain Paper roll 51–125 g/m (14–33 Diameter: 176 mm or less lb.) Core: 50.8 mm, 76.2 mm Thin Paper–Middle Thick Width: 297 mm, 364 mm, 420 mm, 440 mm, 490 mm, 515 mm, 594 mm, 610 mm (24 inches), 620 mm, 625 mm, 660 mm, 680 mm, 707 mm, 728 mm, 800 mm, 841...
Page 131 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Special Paper Paper roll 51–190 g/m (14–51 Diameter: 6.9 inches or less lb.) Core: 2 inches, 3 inches Thin Paper–Thick Paper 1 Width: 11 inches, 12 inches, 17 inches, 18 inches, 22 inches, 24 inches, 30 inches, 34 inches, 36 inches Film (Matted)
Page 132 8. Adding Paper and Ink Paper bypass location (mainly Europe) Paper type and weight Paper size Paper capacity Plain paper Cut paper 1 sheet 51–94 g/m (14–25 Regular size: lb.) A0 , A1 , A2 , A3 , A4 , B1 JIS Thin Paper–Plain Paper , B2 JIS , B3 JIS...
Page 133 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Recycled Paper Cut paper 1 sheet 51–94 g/m (14–25 Regular size: lb.) A0 , A1 , A2 , A3 , A4 , B1 JIS Thin Paper–Plain Paper , B2 JIS , B3 JIS , B4 JIS ,...
Page 134 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Special Paper Cut paper 1 sheet 51–220 g/m (14–59 Regular size: lb.) A0 , A1 , A2 , A3 , A4 , B1 JIS Thin Paper–Thick Paper 2 , B2 JIS , B3 JIS , B4 JIS ,...
Page 135 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Coated (CAD) Cut paper 1 sheet 80–125 g/m (21–33 Regular size: lb.) A0 , A1 , A2 , A3 , A4 , B1 JIS Plain Paper–Middle Thick , B2 JIS , B3 JIS , B4 JIS ,...
Page 136 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Inkjet Plain Cut paper 1 sheet 51–125 g/m (14–33 Regular size: lb.) A0 , A1 , A2 , A3 , A4 , B1 JIS Thin Paper–Middle Thick , B2 JIS , B3 JIS , B4 JIS ,...
Page 137 Recommended Paper Sizes and Types Paper bypass location (mainly North America) Paper type and weight Paper size Paper capacity Plain paper Cut paper 1 sheet 51–94 g/m (14–25 Regular size: lb.) • Engineering Thin Paper–Plain Paper E (34 × 44) , D (22 × 34) , C (17 ×...
Page 138 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Translucent Paper Cut paper 1 sheet (vellum) Regular size: 51–94 g/m (14–25 • Engineering lb.) E (34 × 44) , D (22 × 34) , C (17 Thin Paper–Plain Paper ×...
Page 139 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Film (Matted) Cut paper 1 sheet 51–190 g/m (14–51 Regular size: lb.) • Engineering Thin Paper–Thick Paper 1 E (34 × 44) , D (22 × 34) , C (17 ×...
Page 140 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Coated Paper Cut paper 1 sheet 80–220 g/m (21–59 Regular size: lb.) • Engineering Plain Paper–Thick Paper E (34 × 44) , D (22 × 34) , C (17 ×...
Page 141: Paper Roll
Recommended Paper Sizes and Types Paper Thickness Paper Thickness Paper weight Thin Paper 51–79 g/m (14–21 lb.) Plain Paper 80–94 g/m (21–25 lb.) Middle Thick 95–125 g/m (25–33 lb.) Thick Paper 1 126–190 g/m (34–51 lb.) Thick Paper 2 191–220 g/m (51–59 lb.) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Page 142: Cut Paper
8. Adding Paper and Ink Cut Paper Straighten curled or warped paper before loading. Translucent Paper • Smooth out any curls in the paper before loading translucent paper (vellum). • When copying or printing an original or data that contains a lot of images, such as photos, onto the translucent (vellum) paper, let the printouts dry for about an hour before stacking them.
Page 143: Adding Ink
Adding Ink Adding Ink This section describes precautions when adding ink and sending scanned documents when ink runs out. It also describes recommendations and cautions for handling and storing ink. • Keep ink and ink containers out of reach of children. •...
Page 144 8. Adding Paper and Ink • If you load paper into the paper bypass location while the cartridge cover is open, "Paper Misfeed" may appear on the screen. If "Paper Misfeed" appears, follow the on-screen instructions to clear the misfeed. •...
Page 145: Sending Scanned Documents When Ink Has Run Out
Adding Ink • If, after replacing the print cartridge, add ink messages continue to appear, turn off the machine's power, and then turn it back on again. • Print cartridges should be used up before their expiration date, ideally within six months of being removed from their packaging.
Page 146: Handling Ink
8. Adding Paper and Ink Handling ink • Keep ink and ink containers out of reach of children. Use only manufacturer-recommended print cartridges. Recommended cartridges have been safety- evaluated and will not damage the machine. • For details about how to add print cartridges, see p.141 "Adding Ink". Storing ink •...
Page 147 Adding Ink Used print cartridges • Dispose of used ink containers in accordance with local regulations. Print cartridge cannot be re-used. (mainly Europe) If you want to discard your used ink container, please contact your local sales office. If you discard it by yourself, discard it according to the requirements of your local municipalities.
Page 148: Replacing An Ink Collector Unit
8. Adding Paper and Ink Replacing an Ink Collector Unit • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, etc.) supplied with this machine away from babies and small children at all times.
Page 149 Replacing an Ink Collector Unit • Push in the ink collector unit until the lever clicks. If it does not click into place, ink may leak inside the machine. CPW009 • Do not open the ink collector unit cover other than when replacing the ink collector unit. Doing so may result in misfeeds.
Page 150 8. Adding Paper and Ink...
Page 151: Troubleshooting
9. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator Status : Paper Misfeed indicator Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting : Original Misfeed indicator...
Page 152: When An Indicator For The [Check Status] Key Is Lit
9. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen CQA002 1.
Page 153 When an Indicator for the [Check Status] Key Is Lit Problem Causes Solutions Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper An error has occurred.
Page 154: Panel Tone
9. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input A control panel or screen key was accepted.
Page 155: When You Have Problems Operating The Machine
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Printer] or [Scanner] Functions other than the Functions appear on the [Home] icon does not appear on the copier function are not yet...
Page 156 9. Troubleshooting Problem Causes Solutions Nothing happens when the The main power switch is Turn on the main power switch. [Check Status] key or the turned off. [Energy Saver] key is pressed. "Please wait." appears. This message appears when Wait for a while. If the machine is not you press the [Energy Saver] ready in 10 minutes, turn off the main key.
Page 157 When You Have Problems Operating the Machine Problem Causes Solutions "Please wait." appears. This message appears when • Wait until the message you change the print disappears. Do not turn off the cartridge. main power switch while the message is displayed. •...
Page 158 9. Troubleshooting Problem Causes Solutions The Authentication screen Basic Authentication, Enter your Login User Name and Login appears. Windows Authentication, Password. For details about the LDAP Authentication or Authentication screen, see "When the Integration Server Authentication Screen is Displayed", Authentication is set. Getting Started "Authentication has failed."...
Page 159 When You Have Problems Operating the Machine Problem Causes Solutions The paper cannot be easily The paper is curled Before loading the paper, flatten out loaded into the paper excessively. the paper to remove the curl. For bypass location. details about loading paper into the paper bypass location, see "Loading Paper into the Paper Bypass Location", Paper Specifications and Adding...
Page 160 9. Troubleshooting Problem Causes Solutions Original images are printed You may have loaded the Load paper into the paper bypass on the reverse side of the paper incorrectly. location with the print side up. For paper. details about loading paper into the paper bypass location, see "Loading Paper into the Paper Bypass Location", Paper Specifications and Adding...
Page 161 When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. Jammed or torn paper is Remove the paper as necessary. For inside the machine. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting Misfeeds occur frequently. You may have loaded paper •...
Page 162 9. Troubleshooting Problem Causes Solutions Cannot use Web Image When [Print Volum. Use • For details about specifying [Print Monitor to print documents Limit.] is specified, users Volum. Use Limit.], see Security stored in Document Server. cannot print beyond their Guide print volume use limitations.
Page 163: When Print Results Are Not Satisfactory
When Print Results Are Not Satisfactory When Print Results Are Not Satisfactory If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of the machine. Checking Whether the Print-heads Scratch the Paper Set Prevent Paper Abrasion mode if the prints have smeared ink.
Page 164 9. Troubleshooting If the pattern is still patchy, leave the machine for about eight hours. Then, print the test pattern and check the result. This should resolve the problem. If the test pattern is still patchy, contact your service representative. •...
Page 165: Maintenance
Maintenance Maintenance Repeated printing may dirty or clog parts of the machine's interior, reducing printing quality. This can be corrected using [Maintenance]. Print Nozzle Check Pattern Print the test pattern to check for non-firing nozzles. To check the print results of the test pattern, proceed to step 5. •...
Page 166 9. Troubleshooting Select the paper input location from which you want to print out the test pattern, and then press [OK]. Check the print results of the test pattern. • Normal print results: CQA003 • If a nozzle is not firing: CQA004 The print results of the test pattern correspond to, from left to right, [Black 1], [Black 2], [Cyan], and [Magenta/Yellow] for the [Clean Print-heads] and [Flush Print-heads] functions in [Maintenance].
Page 167: Clean Print-Heads
Maintenance Clean Print-heads Use this function to clean the print-heads if a specific color is not printing or prints out unclearly. Perform this function on a color basis. • Head cleaning consumes ink. Perform this function only when necessary. • Perform no other operations during head cleaning. •...
Page 168: Flush Print-Heads
9. Troubleshooting Press [Exit]. To check the results of head cleaning, print the test pattern. Press the [User Tools/Counter] key. • If a nozzle still fails to start firing, perform head cleaning again. For details about checking the condition of the print-heads, see p.161 "Checking Whether a Nozzle is Clogged". •...
Page 169: Adjustment
Maintenance Press [Maintenance]. Press [Flush Print-heads]. Select the color of the head you want to flush, and then press [Start]. Press [Exit]. To check the results of head flushing, print the test pattern. Press the [User Tools/Counter] key. • For details about printing the test pattern, see p.163 "Print Nozzle Check Pattern". Adjustment Auto Adjust Head Position If bidirectional printing produces misaligned verticals or blurred colors, printing the test pattern will re-...
Page 170 9. Troubleshooting • An adjustment sensor failure occurred while performing an adjustment. Press the [User Tools/Counter] key. CJS039 Press [Maintenance]. Press [Auto Adjust Head Position]. Select the items of the head position you want to adjust, and then press [Adjustment]. The print quality you need to select differs depending on the write mode you want to adjust the head position for.
Page 171 Maintenance • For details about Prevent Paper Abrasion mode, see p.161 "Checking Whether the Print-heads Scratch the Paper". • For details about Manual Adjust Head Position, see p.169 "Manual Adjust Head Position". Manual Adjust Head Position If Auto Adjust Head Position has failed, perform Manual Adjust Head Position. To check the print results of the test pattern, proceed to step 5.
Page 172 9. Troubleshooting Select the items of the head position you want to adjust, and then press [Start Printing]. The print quality you need to select differs depending on the write mode you want to adjust the head position for. • Select [Standard] for normal printing. •...
Page 173 Maintenance Press [Exit]. To check the results of adjustment, print the test pattern again. Press the [User Tools/Counter] key. • For details about Prevent Paper Abrasion mode, see p.161 "Checking Whether the Print-heads Scratch the Paper". Adjust Print Position This function prints the test sheet for adjusting the print start position of paper on a paper input location basis.
Page 174 9. Troubleshooting Press [Adjust Print Position]. Select the paper input location of the print position you want to adjust, and then press [Print Test Sheet]. Press [Start Printing]. Check the optimal adjustment value based on the print results of the test sheet. •...
Page 175 Maintenance Select the paper input location of the print position you selected to adjust, and then press [Adjustment]. Enter the adjustment values, and then press [OK]. • Press [ ] and [ ] to enter the adjustment value of "Top Margin". •...
Page 176 9. Troubleshooting • The machine has run out of paper. Press the [User Tools/Counter] key. CJS039 Press [Maintenance]. Press [Adjust Paper Feed]. Select the paper input location of the paper feed you want to adjust, and then press [Print Test Sheet]. Press [Start Printing].
Page 177 Maintenance CQA008 • If the horizontal lines on the both sides of the faintest square are misaligned, determine an adjustment value based on a pattern that is above or below, whose horizontals are misaligned in the opposite direction. For example, "+2" square is the faintest and the horizontals on both sides of "+6"...
Page 178 9. Troubleshooting Select the paper input location of the paper feed you selected to adjust, and then press [Adjustment]. Enter the adjustment value with [ ] [ ], and then press [OK]. Press [Exit]. To check the results of paper feed adjustment, print the test sheet again. Press the [User Tools/Counter] key.
Page 179: When Messages Are Displayed On The Control Panel
When Messages Are Displayed on the Control Panel When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper.
Page 180 9. Troubleshooting Message Causes Solutions "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file. Copying will be one document.
Page 181 When Messages Are Displayed on the Control Panel Message Causes Solutions "Please wait." The destination list is being Wait until the message disappears. Do updated from the network not turn off the main power switch using Web Image Monitor. while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume...
Page 182: Messages Displayed When Using The Printer Function
9. Troubleshooting • If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the memory becomes full, the memory overflow message will not be displayed. The machine will make copies of the scanned originals first, and then automatically proceed to scan and to copy the remaining originals.
Page 183 When Messages Are Displayed on the Control Panel Message Status "Setting change..." The machine is changing settings. You cannot use the control panel while this message is displayed. Wait a while. "Waiting for print data..." The machine is waiting for the next data to print. Wait a while. "Suspending print jobs..."...
Page 184 9. Troubleshooting Message Causes Solutions "Hardware Problem: USB" An error has occurred in the Turn off the main power switch, and USB interface. then back on again. If the message appears again, contact your service representative. "Hardware Problem: The wireless LAN board can Turn off the main power switch, and Wireless Card"...
Page 185 When Messages Are Displayed on the Control Panel Message Causes Solutions "Paper size of n is The size of the paper in the Select a paper input location mismatched. Select another paper input location does not containing paper that is the same size tray from the following and match the paper size as the specified paper size.
Page 186 9. Troubleshooting Messages during Direct print from a removable memory device Message Causes Solutions "Cannot display files from The memory device used For details about the recommended the selected memory cannot be recognized. memory devices for the Direct printing device." function from removable memory devices, contact your service representative.
Page 187: Other Messages
When Messages Are Displayed on the Control Panel Other messages This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message Causes Solutions "84: Error" There is no work area Decrease the number of files sent to the available for image machine.
Page 188 9. Troubleshooting Message Causes Solutions "Auto-registration of user Automatic registration of For details about automatic registration information has failed." information for LDAP of user information, see Security Guide Authentication or Windows Authentication failed because the Address Book is full. "Classification Code is •...
Page 189 When Messages Are Displayed on the Control Panel Message Causes Solutions "Data storage error." You tried to print a Sample Contact your service representative. Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.
Page 190 9. Troubleshooting Message Causes Solutions "Exceeded max. number of The maximum page • Delete some of the files stored in pages of Document Server. capacity of the Document the Document Server. Cannot store." Server was exceeded. • Reduce the number of pages to send.
Page 191 When Messages Are Displayed on the Control Panel Message Causes Solutions "HDD is full." When printing with the Delete unneeded forms or fonts PostScript 3 printer driver, registered in the machine. the hard disk capacity for fonts and forms has been exceeded.
Page 192 9. Troubleshooting Message Causes Solutions "No response from the A timeout occurred while Check the status of the server. server. Authentication has connecting to the server for failed." LDAP authentication or Windows Authentication. "Print overrun." Images were discarded Only when using PostScript 3 while printing.
Page 193: Messages Displayed When Using The Scanner Function
When Messages Are Displayed on the Control Panel Messages during Direct print from a removable memory device Message Causes Solutions "99: Error" This data cannot be printed. Check that the data is valid. For details The specified data is either about the kinds of data supported by corrupt or not supported by the Direct printing function from...
Page 194 9. Troubleshooting Message Causes Solutions "Cannot display preview of The size of the image you Images larger than 914.4 × 1219.2 this page." want to preview is larger mm (36 × 48 inches) cannot be than 914.4 × 1219.2 mm previewed.
Page 195 When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot start scanning. Scan Profile might be Check the Scan Profile configuration. Check the setting(s) on the incorrectly configured. PC." "Cannot write on the The memory device is faulty, •...
Page 196 9. Troubleshooting Message Causes Solutions "Connection with LDAP A network error has • Try the operation again. If the server has failed. Check the occurred and connection message is still shown, the server status." has failed. network may be busy. •...
Page 197 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. data The scanned original Specify the scan size and resolution capacity. Check the exceeded maximum data again. Note that it may not be possible scanning resolution, then capacity.
Page 198 9. Troubleshooting Message Causes Solutions "Exceeded max. number of The file being stored has Specify whether to store the data or pages per file. Do you want exceeded the maximum not. Scan the pages that were not to store the scanned pages number of pages for one scanned, and then store them as a new as 1 file?"...
Page 199 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still shown, the the server status." has failed.
Page 200 9. Troubleshooting Message Causes Solutions "Memory is full. Scanning Because there is not enough Specify whether to use the data or not. has been cancelled. Press free hard disk space in the [Send] to send the scanned machine for delivering or data, or press [Cancel] to sending by e-mail while delete."...
Page 201 When Messages Are Displayed on the Control Panel Message Causes Solutions "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared) or the DeskTopBinder setting, changed."...
Page 202 9. Troubleshooting Message Causes Solutions "The entered file name The file name contains a Check the file name set at the time of contains invalid character(s). character that cannot be scanning. For details about characters Enter the file name again used.
Page 203 When Messages Are Displayed on the Control Panel Message Causes Solutions "Updating the destination list A network error has Anti-virus programs and firewalls can has failed. Try again?" occurred. prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings.
Page 204 9. Troubleshooting Message Causes Solutions "Exceeded max. data The data being scanned is Reduce the resolution or [Specify Size] capacity." too large for the scale ratio value, and then try to scan the original specified in [Specify Size]. again. "Check the resolution and the ratio and then press the Start key again."...
Page 205 When Messages Are Displayed on the Control Panel Message Causes Solutions "XXX cannot be YYY The device certificate (PDF A new device certificate (PDF with because the Digital with digital signature) has digital signature) must be installed. For Signature's device certificate expired.
Page 206 9. Troubleshooting Message Causes Solutions "Transmission cannot be The device certificate (S/ A new device certificate (S/MIME) performed because the MIME) has expired. must be installed. For details about how certificate used for the S/ to install a device certificate (S/ MIME signature is not MIME), see Security Guide currently valid."...
Page 207: When Messages Are Displayed On Your Computer Screen
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. •...
Page 208 9. Troubleshooting Message Causes Solutions "Cannot find "XXX" scanner The main power switch of Check whether the main power switch used for the previous scan. the previously used scanner of the scanner used for the previous "YYY" will be used instead." is not set to "On".
Page 209 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
Page 210 9. Troubleshooting Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may also be due to the following causes: •...
Page 211 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such •...
Page 212 9. Troubleshooting Message Causes Solutions "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.
Page 213: 10. Appendix
10. Appendix This chapter describes the trademarks. Trademarks PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Page 214 10. Appendix ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: ® ® Microsoft Windows Server 2008 R2 Standard ® ® Microsoft Windows Server 2008 R2 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
Page 215: Index
INDEX Error message. 177, 179, 180, 181, 185, 191, 205 External options............. Address book......11, 84, 86, 87, 90, 91 Adjust Paper Feed..........Adjust Print Position..........File type..............Adjustment............Flush Print-heads..........Authentication screen..........Folder destination......84, 86, 87, 88 Auto Adjust Head Position........Front cover.............
Page 216 Memory............... Print Nozzle Check Pattern......... Message. Print-heads............153, 177, 179, 180, 181, 185, 191, 205 Model-specific information........Printer..............Printer Bypass Paper Size......122, 123 Printer driver............ 63, 69 Names of major features........Printer driver properties......... Network connection..........Printer port type............. Network printer.............
Page 217 Status message............ Stop key..............Stopping originals from feeding in....... Stored Print............15, 78 Storing data............Storing ink............Storing scan files............ Symbols..............Synchro Cut............Trademark............Turning off the power..........Turning on the power..........Unauthorized copy prevention......Used print cartridge..........User Auto Reduce / Enlarge........ User code authentication........
Page 218 MEMO D124-7502...
Page 220 D124-7502...

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Mp cw2200

Ricoh MP CW2200SP User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Ink

9 Troubleshooting

10 Appendix

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