Printer Does Not Print - Xerox AltaLink B8145 Series User Manual

Troubleshooting
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The printer is connected to an uninterruptible power
supply (UPS), extension cord, or power strip.
A network configuration problem exists.
The printer is connected to an outlet with a voltage or
frequency that does not match the printer
specifications.
P R I N T E R D O E S N O T P R I N T
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The printer is in Power Saver mode.
There is a printer error.
The paper tray is empty.
The printer toner cartridge is empty.
A drum cartridge has reached end of life.
All control panel indicators are off.
The printer is busy.
The printer cable is disconnected.
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S S O O L L U U T T I I O O N N S S
Only use an extension cord designed to handle the
electrical current capacity of the printer. For details,
refer to Electrical
Unplug the network cable. If the problem is not
resolved, contact your system administrator to
reconfigure your network installation.
Use a power source with the specifications listed in
Electrical Specifications.
S S O O L L U U T T I I O O N N S S
On the control panel, press the P P o o w w e e r r / / W W a a k k e e button.
If the Status LED is blinking amber, there is an error.To
clear the error, follow the instructions on the control
panel. If the error persists, contact your Xerox
representative.
Load paper into the tray.
Replace the toner cartridge.
Replace the drum cartridge.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer. If the error persists, contact your
Xerox representative.
• If the Status LED is flashing blue, check if a previous
print job is the problem.
1 At your computer, use the printer properties to
delete all print jobs in the print queue.
2 At the control panel, touch J J o o b b s s , then delete all
pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you
send a print job, check the connection between the
printer and the computer. Power off the printer,
then power on.
If the Status LED does not flash once after you send a
print job, check the connection between the printer
and the computer.
Xerox ® AltaLink ® B8145/B8155/B8170 Series Multifunction Printer User Guide
Specifications.