Printer Does Not Print - Xerox VersaLink B71 Series User Manual

Multifunction printer
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P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The printer is connected to an uninterruptible power
supply.
The printer is connected to a power strip shared with
other high-power devices.
P R I N T E R D O E S N O T P R I N T
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
A toner cartridge is empty.
The drum cartridge has reached end of life.
N N o o t t e e : : In some cases, it is possible for the printer to
continue printing temporarily with the Drum Cartridge
Past End of Life message displayed.
The toner waste container is full.
No control panel indicators are lit.
The printer is busy.
The printer cable is disconnected.
Xerox
®
VersaLink
®
B71XX Series Multifunction Printer User Guide
S S O O L L U U T T I I O O N N S S
Power off the printer, then connect the power cord to a
suitable outlet.
Plug the printer directly into the outlet or into a power
strip that is not shared with other devices.
S S O O L L U U T T I I O O N N S S
On the control panel, press the P P o o w w e e r r / / W W a a k k e e button.
If the Status LED is blinking amber, follow the
instructions on the control panel to clear the error. If
the error persists, contact your Xerox representative.
Load paper into the tray.
Replace the empty toner cartridge.
Replace the drum cartridge.
Replace the toner waste container.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer. If the error persists, contact your
Xerox representative.
If the Status LED is flashing blue, a previous print job
could be the problem.
1. At your computer, use the printer properties to
delete all print jobs in the print queue.
2. At the control panel, touch J J o o b b s s , then delete all
pending print jobs.
Load the paper in the tray.
If the Status LED does not flash once after you send a
print job, check the connection between the printer
and the computer. Power off the printer, then turn it on
again.
If the Status LED does not flash once after you send a
print job, check the connection between the printer
and the computer.
Troubleshooting
217

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