Xerox AltaLink B8145 Series User Manual page 336

Troubleshooting
Paper and Media
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best
print quality and to avoid jams:
• Use only Xerox approved paper. For details, refer to
• Use only dry, undamaged paper.
C C a a u u t t i i o o n n : :
Some paper and other media types can cause poor output quality, increased paper jams,
or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Iron-on transfer paper
• Ensure the paper type selected in your print driver matches the paper type on which you are printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is selected in the
print driver.
• Do not load more than one type, size, or weight of paper in the tray at a time.
• Store your paper and other media properly for optimum print quality. For details, refer to
Guidelines.
Solving Print-Quality Problems
Your printer is designed to produce high-quality prints consistently. If you observe print-quality problems, use the
information in this section to troubleshoot the problem. For more information, go to
ALB81XXsupport.
C C a a u u t t i i o o n n : :
The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. For more information, contact your local Xerox representative.
Note: To enhance the print quality, the toner cartridges, print cartridges, and drum cartridges for many
models are designed to cease functioning at a predetermined point.
Printing the Troubleshooting Print-Quality Pages
1. At the printer control panel, press the H H o o m m e e button.
336
Supported Paper.
Xerox ® AltaLink ® B8145/B8155/B8170 Series Multifunction Printer User Guide
Paper Storage
www.xerox.com/office/