General Troubleshooting; Restarting The Printer - Xerox AltaLink B8145 Series User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by simply

restarting the printer.

R E S TA RT I N G T H E P R I N T E R
The printer has two power switches. The main power switch, located behind the front door, controls the main power
to the printer. The secondary power switch is the Power/Wake button on the control panel. The Power/Wake button
controls power to the printer electronic components, and when powered off, initiates a software-controlled
shutdown. The preferred method to power on and off the printer is to use the Power/Wake button.
To operate the printer, power on both switches:
1. Power on the main power switch.
2. At the control panel, press the P P o o w w e e r r / / W W a a k k e e button.
3. To restart the printer:
a. At the control panel, press the P P o o w w e e r r / / W W a a k k e e button, then touch R R e e s s t t a a r r t t . A message appears on the control
panel that warns you that the printer is restarting.
b. If the printer does not restart after several minutes, open the front door, then power off the main power
switch. To restart the printer, power on the main switch, then press the P P o o w w e e r r / / W W a a k k e e button on the control
panel.
c. Close the front door.
If restarting the printer does not resolve the issue, see the table in this chapter that best describes the problem.
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Xerox ® AltaLink ® B8145/B8155/B8170 Series Multifunction Printer User Guide