Troubleshooting Paper Jams - Xerox AltaLink B8145 Series User Manual

2. Remove the jammed paper from the door B upper and lower areas.
Note:
• If the paper is torn, remove all torn pieces of paper from the printer.
• If the paper is inaccessible, refer to
3. For paper that is jammed in the paper tray, open the tray and remove the paper.
4. To close door B, push up the door until it clicks into place.
T R O U B L ES H O O T I N G PA P E R J A M S
Multiple Sheets Pulled Together
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
Xerox ® AltaLink ® B8145/B8155/B8170 Series Multifunction Printer User Guide
Clearing Jams at Door A.
S S O O L L U U T T I I O O N N S S
Remove some of the paper. Do not load paper past fill
line.
Remove the paper, align the edges, and then reload it.
Remove the paper from the tray, and replace it with
new dry paper.
• Try a new ream of paper.
• Do not fan transparencies before loading in tray.
Use only Xerox approved paper. For details, refer to
Supported Paper.
Feed paper one sheet at a time.
Troubleshooting
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