Nortel Contact Center Manager User Manual page 82

Switch guide for communication server 2x00/dms
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CS 2x00/DMS switch subsystem configuration
40
Repeat steps 2 through 39 for each ACD group of this type that you want to
create.
41
Type quit and press Enter to exit from the table.
Example
The following is an example of an ACD group configuration with default LOB,
walkaway feature, and VRU group.
TABLE: ACDGRP
>add
ACDNAME:
>acd1g
CUSTGRP:
>lab1
ACDRNGTH:
>60
TABNAME:
>ofrt
INDEX:
>1
TABNAME:
>ofrt
INDEX:
>1
PRIOPRO:
>0
DBG:
>n
MAXCQSIZ:
>511
MAXWAIT:
>1800
ACDMIS:
>y
82
Standard 4.06
Contact Center Manager

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