Nortel Contact Center Manager User Manual page 231

August 2007
Field
OPTIONS
SCAIGRP table
Field
SCAIGNAM
PASSWORD
NETNODID
BGID
OPTIONS
SCAIPROF table
Field
PROFKEY
PROFILE
The above is different for a SCAI17.
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
Sample datafill cross-reference guide
Value
(CUSTGRP NTI_RICH N 9126 N 0
0)$
Value
COMPUCALL
9999
25
LOCAL 2
The value in bold corresponds to the
BGDATA table.
(LINKSET (SCCSLINK) $)$
Value
SCCSLINK 1
This value corresponds to Service ID.
(CTXEVENT13$)
(ACDEVENT12$) (ROUTING35$)
(TPCC14$) (RESOURCE11$)
(TPAC12$)
(CALLINIT07$) (SCAI3WC14$)
(SCAIMWTI13$) (DNQUERY07$)
(SCAICC08$) (TPQC10$)
(ICCM13$) (CPGEVENT14$) $
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