How To Use This Guide - Nortel Contact Center Manager User Manual

August 2007

How to use this guide

Use the Contact Center Manager Switch Guide for Communication Server 2x00/
DMS to configure a Communication Server 2x00/DMS switch.
The following table describes where to find information about configuring,
verifying configuration, and troubleshooting configuration problems for a
CS 2x00/DMS switch.
For information about
Configuration overview
Configuring the ICM link
parameters
Configuring CS 2x00/DMS switch
resources
Checking the server configuration "Verification of the server
Verifying the configuration
Troubleshooting
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
See
"Configuration Overview" on page 37
"ICM link parameter configuration"
on page 55
"CS 2x00/DMS switch resource
configuration" on page 71
configuration" on page 109
"To verify the configuration" on page
147
"Troubleshooting" on page 197
Getting started
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