Nortel Contact Center Manager User Manual page 116

Switch guide for communication server 2x00/dms
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CS 2x00/DMS switch subsystem configuration
is assigned by the telephone company.
must be a number from 0 to 255.
is linked to the PROFKEY field of the SCAIPROF table.
Application ID
The application ID
uniquely identifies a Contact Center Manager Server in a customer
network, within the set of public and private switches with which a
customer host application can establish a session.
identifies the specific customer host application (for example, Contact
Center Manager Server, OPEN IVR, or CCT) that initiates the logon
request.
is assigned by the customer.
must be a number from 1 to 32767 and must be different for each other
application connected to the linkset.
Service Version
The service version
must be a number from 0 to 65535.
uniquely identifies the application-level signaling version on a specific
switch.
CCM
release
CCM17
CCM18
CCM19
Contact Center Manager Server supports a minimum of CCM17. The CS 2x00/
DMS switch releases must support the intended SCAI version. For more
information, see the DMS Switching Evolution Transition Guide (50111.16).
116
SCAI
Succession
version
Enterprise
SCAI17
SE06
SCAI18
SE07
SCAI19
SE08
Succession
Succession
Defense
Network
SD06
SN06
SD07
SN07
SD08
SN08
Contact Center Manager
Standard 4.06

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