Nortel Contact Center Manager User Manual page 124
Switch guide for communication server 2x00/dms
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Also See for Contact Center Manager:
- Installation and maintenance manual (1618 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Contact Center Manager Server configuration
4
Select the Landing Pads tab.
Result: The Landing Pads page appears.
5
In the Name box, type the name of the CDN as you want it to appear in
reports.
6
In the Number box, type the CDN number. This number must match the
number configured on the CS 2x00/DMS switch.
7
Click any other row of the table.
Result: The system adds the CDN, and Not Acquired appears in the Status
column.
8
Select the Acquired? check box in the row that contains the new CDN.
9
Click any other row in the table to acquire the CDN.
Result: The system acquires the CDN, and the status appears in the
Status column.
If necessary, click Refresh Status to view the current status of the
acquisition.
124
Standard 4.06
Contact Center Manager
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