Nortel Contact Center Manager User Manual page 115

August 2007
If a customer has the Universal Networking feature enabled, then Nortel
recommends that the customer use a different network node ID for each Contact
Center Manager Server that connects to the CS 2x00/DMS switch.
Business Group
The business group
uniquely identifies a Meridian Business Group (MBG) customer within a
public network.
is assigned by the telephone company, distributor, or end user.
must be a number from 1 to 419430.
is linked to the BGID field of the SCAIGRP table.
An MBG customer is a telephone company customer who uses public facilities
to carry customer-specific information. A Business Group uniquely identifies an
MBG customer across a number of switches in a network, not only within a
CS 2x00/DMS switch. As a result, when a host application establishes
application-level sessions with multiple switches, you must datafill the host
application with one BGID for each network only rather than for each CS 2x00/
DMS switch.
Switch Password
The CS 2x00/DMS switch password
is a security feature that, along with a valid user ID, a user can use to log on
to the CS 2x00/DMS switch. The customer assigns passwords.
maintains a one-to-one relationship with the business group ID. All service
IDs of a customer have the same password.
must be from one to eight characters in length.
is linked to the PASSWORD field of the SCAIGRP table.
Service ID
The service ID
uniquely identifies a service profile for a session. An operating company
can define functions and parameters in service profiles on the CS 2x00/
DMS switch. The operating company can assign a customer up to eight
service IDs.
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
CS 2x00/DMS switch subsystem configuration
115