Nortel Meridian Mail User Manual page 221

Nortel meridian mail: users guide
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Meridian Mail Reporter 2.0 User's Guide
The command clears the entire OM database (but does not affect the
system database), allowing MMR Communications to begin downloading
data from scratch without deleting the site configuration data or any
customized reports.
If the Clear Database operation does solve the database problem, you should use
the following most severe procedure.
1. Insert MMR Disk 1 into the MMR PC's floppy drive.
For Windows 3.x/NT
a) Double-click Program Manager.
b) On File, click Run to open the Run dialog box.
c) Click the Command Line text box, and then type the name of the disk
drive and setup. For example, a:setup where a: is the floppy drive on the
system.
d) Click OK.
For Windows 95
a) Click Start, and then click Run to open the Run dialog box.
b) Click the Open box, and then type the name of the disk drive and setup.
For example, a:setup where a: is the floppy drive on the system.
c) Click OK.
2. Click Continue in the MMR Setup Welcome, Installation Warning,
Password Registration, and Destination Drive screens.
The Overwrite screen appears.
3. Make sure the Data files & password option button is selected.
4. Click Continue and follow the instructions on the screen.
MMR clears the OM database and the system database. Therefore, you
must reenter site configuration and customization data after this procedure.
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