Nortel Meridian Mail User Manual page 183

Meridian Mail Reporter 2.0 User's Guide
Target Phone #: The telephone number that the mailbox called. This field is
limited to a maximum of 30 digits. Calls placed to a pager service include the
personal identification number (PIN). If the total number of digits is greater than
30, the first few digits of the pager service number will be truncated.
Call Type: The type of outcalling service that was used, either Remote Notification
(RN) or Delivery to Non-User (DNU).
Call Status: This field displays one of the following call results:
• 0 - Answered indicates that the destination number was answered and the message
was heard by the called party.
• 1 - Busy indicates that the RN or DNU target was busy. A retry attempt will be
scheduled if the busy and no answer retries have not been exhausted.
• 2 - Reorder indicates that during an outcall, the target DN was dialed, and a
reorder tone was detected. The primary reasons for a reorder tone are: an invalid
DN was called; there were no resources to complete the call, or there were
access restrictions that the DN violated. The call attempt will be treated as a busy
attempt, and a retry attempt will be scheduled if the busy and no answer retries
are not exhausted.
• 3 - No Answer indicates that an outcall to an RN or DNU target was placed and the
call was not answered. A retry attempt will be scheduled if the no answer retries
have not been exhausted.
• 4 - Incomplete indicates that the outcall could not be completed. The call attempt
will be treated as a busy attempt, and a retry attempt will be scheduled if the
busy and no answer retries are not exhausted. If there is an accompanying SEER,
follow the action as described in the SEER guide (NTP 555-7001-510).
• 5 - Resource Delay indicates that the outcall was not completed because the line
on which the call was to be made was taken away due to an incoming call which
was given priority. The outgoing call is retried on a different channel. If this is a
persistent problem, reserve channels for outcalling and make sure that no line
DNs terminate on them.
• 6 - RN Disabled indicates that the called party answered and pressed 3 to disable
Remote Notification (RN).
• 7 - No DTMF Confirmation indicates that the called party did not press 2 to hear
a Delivery to Non-User (DNU) message (this field is not relevant if DTMF
confirmation is not required by your system).
10 - 4