COPYRIGHT NOTICE This Nortel documentation is protected by copyright. It may not be copied in any form or medium except pursuant to the Nortel License to Copy Documentation ("License"). If a License has been purchased, it will be enclosed with this copy of Nortel...
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Norstar Voice Mail Voice Channel Upgrade Each Norstar Voice Mail system is equipped with a minimum of two Voice Channels and can be expanded to 16 Voice Channels. Voice Channels are added in multiples of two. A maximum of eight Voice Channels can be added per Voice Channel Upgrade Security Key Code.
2 Norstar Voice Mail Voice Channel Upgrade Installation overview To use this manual, you should be familiar with Norstar and Norstar Voice Mail terminology. The installer is responsible for: • reading this guide • checking how many Voice Channels are currently installed •...
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Norstar Voice Mail Voice Channel Upgrade 3 Table 1 Voice Channel Upgrades for DVC based systems Number of Upgrading Upgrading Upgrading Upgrading Upgrading Upgrading Upgrading Voice from from from from from from from Channels 2 Channels 4 Channels 6 Channels 8 Channels 10 Channels 12 Channels...
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4 Norstar Voice Mail Voice Channel Upgrade Table 2 Voice Channel Upgrades for BIC based systems Number of Upgrading Upgrading Upgrading Upgrading Upgrading Upgrading Upgrading Voice from from from from from from from Channels 2 Channels 4 Channels 6 Channels 8 Channels 10 Channels 12 Channels...
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Norstar Voice Mail Voice Channel Upgrade 5 To check the Voice Channel Status: ƒ · ⁄ fi 1. Press ¤¤¤‹‡‡¤ £ 2. Enter the default password Password: ∫∫∫∫∫∫∫∫∫∫∫RETRY (ACCESS2) and press 3. Press NEXT until the display shows: ACCESS∫Server BACK∫∫ ∫ADMIN 4.
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6 Norstar Voice Mail Voice Channel Upgrade Enabling the Voice Channel Upgrade Security Key Code Before you enable the Voice Channel Upgrade Security Key Code, you must: • verify the number of Voice Channels you requested • determine your internal Norstar Voice Mail system serial number •...
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Norstar Voice Mail Voice Channel Upgrade 7 S#: XXXXXXXXXXXXX 6. After you have recorded the internal serial number, press OK . ® 7. To end this session, press Completing the Upgrade Information Sheet The Upgrade Information Sheet outlines your Norstar Voice Mail system configuration.
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8 Norstar Voice Mail Voice Channel Upgrade Enabling the Voice Channel Upgrade Security Key Code To enable the Voice Channel Upgrade Security Key Code: ƒ · ° ‹ 1. Press 2. Enter the System Coordinator Mailbox number and Log: QUIT∫∫∫RETRY∫ ∫ password and press OK.
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Norstar Voice Mail Voice Channel Upgrade 9 To back up the capabilities file: ƒ · ⁄ fi 1. Press ¤¤¤‹‡‡¤ £ 2. Enter the default password Password: RETRY (ACCESS2) and press 3. Press ADMIN . ACCESS Server BACK NEXT 4. Press NEXT until the display shows: A.
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10 Norstar Voice Mail Voice Channel Upgrade Rebooting the NAM After you have completed the upgrade and backed up the capabilities file, you must reboot the Norstar Voice Mail system. When you reboot the system, the new Voice Channels are automatically allocated to Norstar Voice Mail. The reboot option offers four choices: Graceful, Quick, Immediate and Scheduled.
Upgrade Information Sheet 11 Upgrade Information Sheet Authorization Number Norstar Voice Mail system Number of Voice Channels currently installed Voice Channel Upgrade requested 2 Additional Voice Channels 4 Additional Voice Channels 6 Additional Voice Channels 8 Additional Voice Channels Internal Norstar Voice Mail Serial Number KSU information Norstar KSU Type 6X16...
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12 Upgrade Information Sheet 1-800-4 NORTEL www.nortel.com/norstar Norstar is a trademark of Northern Telecom. P0886617 Issue 1.0 Printed in Canada Voice Channel Upgrade Guide P0886617 Issue 1.0...
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