Nortel Meridian Mail Utility Manual page 12

12 Chapter 2 Understanding the migration process
The Meridian Mail system still accepts calls and messages after the data
collection.
If you are migrating to a T1/SMDI system, DNs presented over the SMDI must be
10 digits in length. Unlike Meridian Mail, CallPilot does not support the left pad
feature which allows for shorter DN lengths. For further information, see the
T1/SMDI and CallPilot Server Configuration guide (NN44200-303).
Meridian Mail data
Two types of Meridian Mail data can be migrated to CallPilot:
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The CallPilot migration utility allows you to migrate all the Meridian Mail
information to CallPilot or to perform a selective migration. In a selective
migration, you can migrate each of the following data sets individually:
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Copyright © 2007, Nortel Networks
.
Note: To comply with the Restriction of Hazardous Substances (RoHS)
Directive 2002/95/EC, some of the part numbers now contain an E5 or
E6 suffix. For example, part number NTRH2014 is now NTRH2014E6.
The part numbers in this guide do not contain the suffix.
system data
— user data (including voice greetings)
— system profiles
— networking data
— voice services—voice menus, voice services, and announcements
message data—voice messages (Contact Center prompts are also
considered to be message data.)
messages
messages and Contact Center prompts
Contact Center prompts only
system data
— system and customer profiles
— networking data
— restriction/permission lists (RPL)
— classes of service (COS)
users
voice services (Application Builder applications on CallPilot)
Nortel CallPilot
Meridian Mail to CallPilot Migration Utility Guide
NN44200-502 01.02 Standard
5.0 17 April 2007
ATTENTION