Bay Networks Customer Service - Bay Networks 5380 User Manual

Using Model 5380 Ethernet and Model 5580 Token Ring Routers

Bay Networks Customer Service

If you purchased your Bay Networks product from a distributor or authorized
reseller, contact that distributor's or reseller's technical support staff for assistance
with installation, configuration, troubleshooting, or integration issues.
Customers can also purchase direct support from Bay Networks through a variety
of service programs. As part of our PhonePlus
sets the industry standard, with 24-hour, 7-days-a-week telephone support
available worldwide at no extra cost. Our complete range of contract and
noncontract services also includes equipment staging and integration, installation
support, on-site services, and replacement parts delivery -- within approximately
4 hours.
To purchase any of the Bay Networks support programs, or if you have questions
on program features, use the following numbers:
Region
United States and
Canada
Europe
Asia/Pacific
Latin America
In addition, you can receive information on support programs from your local
Bay Networks field sales office, or purchase Bay Networks support directly
from your authorized partner.
xxiv
Telephone Number
1-800-2LANWAN; enter Express Routing
Code (ERC) 290 when prompted
(508) 436-8880 (direct)
(33) 92-968-300
(612) 9927-8800
(407) 997-1713
program, Bay Networks Service
™
Fax Number
(508) 670-8766
(33) 92-968-301
(612) 9927-8811
(407) 997-1714
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