Rebooting a SP assembly into Normal Mode
Prerequisites
Ensure that the replacement I/O module, embedded module, or 4-port card has been correctly installed using Unisphere. The
replaced part's status indicates that the module is powered off and will power on during the next system reboot.
About this task
Reboot the recently serviced SP assembly into Normal Mode using the procedure that follows:
Steps
1. Open Unisphere and select Service, then Service Tasks.
2. Under the name of the storage processor where you installed the new I/O module, embedded module, or 4-port card, select
Reboot and click Execute.
3. When prompted, type the Service Password to put the SP assembly into Normal Mode.
It may take up to 15 minutes for the system to complete its reboot to return to normal mode.
Verifying the operation of the new part in Unisphere
Verify that the new part is recognized by your system, and operating correctly.
Steps
1. In Unisphere, select System View.
2. On the Summary page, confirm that the system status is OK.
3. Select the Enclosures page.
4. Verify that the part appears with the OK status in the enclosure view. You may need to refresh Unisphere by clicking on the
refresh icon next to the Enclosures view.
If the system health monitor shows the part as faulted, contact your service provider.
Returning a faulted part
About this task
We appreciate the return of defective material within 5 business days (for US returns). For International customers, please
return defective material within 5-10 business days. All instructions and material required to return your defective part were
supplied with your good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part, and seal the box.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. Optional: For more information about returning customer-replaceable parts, from Unisphere, click Support > Replace Disk
Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions.
If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next.
Add an I/O module
Take the following actions to install a new I/O module into the system.
If you are adding a 4-port SAS I/O module and connecting an 80-drive DAE that requires x8 connectivity, insert the SAS cable
into the 4-port SAS I/O module before persisting the I/O module. The 4-port SAS I/O module must be persisted with the cable
inserted for x8 connectivity.
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Service Procedures
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