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Steps
1. Open Unisphere and select Service, then Service Tasks.
2. Under the name of the SP assembly where you installed the new part, select Reboot and the click Execute.
3. When prompted, enter the service password to put the SP assembly into Normal Mode.
It may take up to 15 minutes for the system to complete its reboot, and return to normal mode.
Verifying the operation of the new part in Unisphere
Verify that the new part is recognized by your system, and operating correctly.
Steps
1. In Unisphere, select System View.
2. On the Summary page, confirm that the system status is OK.
3. Select the Enclosures page.
4. Verify that the part appears with the OK status in the enclosure view. You may need to refresh Unisphere by clicking on the
refresh icon next to the Enclosures view.
If the system health monitor shows the part as faulted, contact your service provider.
Returning a faulted part
About this task
We appreciate the return of defective material within 5 business days (for US returns). For International customers, please
return defective material within 5-10 business days. All instructions and material required to return your defective part were
supplied with your good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part, and seal the box.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. Optional: For more information about returning customer-replaceable parts, from Unisphere, click Support > Replace Disk
Drives, Power Supplies, and Other Parts > Return a Part to display the part return instructions.
If your screen does not show the Return a Part option, contact your service provider for instructions on what to do next.
Service Procedures
101
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