Chapter 5. Removing And Replacing Components; Installation Guidelines - IBM x3690 X5 Service Manual

Chapter 5. Removing and replacing components

Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
v Field replaceable unit (FRU): FRUs must be installed only by Trained service
See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,"
on page 249 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or
FRU.
For information about the terms of the warranty and getting service and assistance,
see the Warranty Information document that comes with the server.

Installation guidelines

Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the system to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when removing or installing a hot-swap
devices.
Before you remove or replace a component, read the following information:
v Read the safety information that begins on page "Safety" on page vii and the
v Make sure that the devices that you are installing are supported. For a list of
v When you install your new server, take the opportunity to download and apply
v Before you install optional devices, make sure that the server is working
© Copyright IBM Corp. 2013
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
technicians.
guidelines in "Handling static-sensitive devices" on page 263. This information
will help you work safely.
supported optional devices for the server (or MAX5, if one is connected to the
server), see http://www.ibm.com/systems/info/x86servers/serverproven/
compat/us/.
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum
levels of performance. To download firmware updates for your server, go to
http://www.ibm.com/support/fixcentral/.
Important:Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code. For
additional information about tools for updating, managing, and deploying
firmware, see the ToolsCenter for System x and BladeCenter at
http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see Chapter 1, "Start
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