IBM x3690 X5 Service Manual page 159

Table 8. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
201-862-xxx Memory
201-863-xxx Memory
State Description
Memory Aborted Test Aborted: No
Test OEM1 table.
Refer to ACPI
tables.
Memory Aborted Test Aborted: No
Test IBMERROR key
in OEM1 table.
Refer to ACPI
tables.
Action
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
4. Make sure that the server firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 397.
5. Run the test again.
6. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
4. Make sure that the server firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 397.
5. Run the test again.
6. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
141