IBM x3690 X5 Service Manual page 60

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
0058008
DIMM failed memory test.
00580A1
Invalid DIMM population for mirroring
mode
00580A4
Memory population changed.
00580A5
Mirror failover complete
00580B0
Memory SMI LINK failure
00580B1
Memory SMI LINK failover
0068002
CMOS battery cleared.
42
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Action
1. Check IBM support site for an applicable RETAIN
tip or firmware update that applies to this
memory error.
2. Swap the affected DIMM with a DIMM of the
same size and type from a different memory
channel.
3. Run the Setup utility to enable all the DIMMs.
4. If the DIMM still fails on a different memory
channel, replace the DIMM.
5. If the swapped DIMM fails on the original DIMM
connector, inspect the DIMM connector for debris
or damage. If the connector is damaged, (trained
technician only) replace the system board.
1. If a fault LED is lit, resolve the failure.
2. Install the DIMMs in the correct sequence (see
"Replacing a memory module" on page 296).
Information only. Memory has been added, moved,
or changed.
Information only. Memory redundancy has been lost.
Check the event log for uncorrected DIMM failure
events.
1. Check IBM support site for an applicable RETAIN
tip or firmware update that applies to this
memory error.
2. Check the DIMM connector or pins on the system
board for damage.
3. Check the microprocessor and microprocessor
socket for damage.
4. Use the microprocessor installation tool to remove
and replace a microprocessor.
5. (Trained technician only) replace the system
board.
No action; information only.
1. Reseat the battery.
2. Clear the CMOS memory (see Table 3 on page 22).
3. Replace the following components one at a time,
in the following order, restarting the server after
each one:
a. Battery
b. (Trained service technician only) System
board.

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