Xerox Versant 2100 User Manual page 130

Problem Solving
Fault Code Possible Cause
051-300 Finishing Transport front door
is open
051-310 Finishing Transport firmware
fault upgrade
051-910, 051-911 Either the DFA device is not
ready or another fault has oc-
curred with it
051-912 The DFA device is either full or
out of supplies
051-913, 051-914, Paper jam in the DFA device
051-915
Paper Jams
If a paper jam occurs, a fault screen displays a message on the press control panel
indicating in which area the jam is situated. Follow the instructions provided for clearing
the jam and resuming press operation.
Information about Paper Jams
Review the following list to address paper jams:
• When paper jams inside the press, the press stops and a fault message displays.
• Follow the instructions displayed on the screen to remove the jammed paper.
• Gently remove the paper taking care not to tear it. If paper is torn, be sure to remove
all torn pieces.
• If a piece of jammed paper remains inside the press, the paper jam message will
remain on the display.
• Paper jams can be removed with the press still powered on. When the power is turned
off, all information stored to the system's memory will be erased.
10-28
Recommended Solution
Close the front door of the Finishing
Transport.
Power Off / On the press and resend the
print job. If the fault persists, contact the
Customer Support Center.
Refer to the DFA device user document-
ation and follow instructions to bring the
device back online. Power Off / On the
press and resend the print job. If the
fault persists, contact the Customer
Support Center.
Refer to the DFA device user document-
ation and follow instructions on how to
clear the fault and replenish the supplies.
Refer to the DFA device user document-
ation and follow instructions on how to
clear the fault. Set or change the profile
value (refer to the DFA user documenta-
tion). Power Off / On the press and re-
send the print job. If the fault persists,
contact the Customer Support Center.
®
Xerox Versant
®
2100 Press
User Guide