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Fault Area
Fault code
Fuser Assembly
010-604, 010-
605, 010-606,
010-607, 010-
608, 010-612,
010-613
010-611
General
016-405
FWA Calibration
024-747
Developer
024-923, 024-
924, 024-925
093-3[00-99],
093-4[00-99],
093-6[00-99],
093-9[00-99]
NOHAD / Drive
042-3[00-99],
042-6[00-99]
Print Engine
045-310, 045-
311, 045-390 to
396
HVPS
046-310
Fuser
059-335, 059-
399
099-339
®
®
Xerox
Versant
2100 Press
User Guide
Possible cause
Recommended solution
Pressure Roll Sensing
Power Off / On the press.
fault, Humidity Sensor
If error persists, contact the
fault, Fuser Belt error,
Customer Support Center.
Temperature faults, and
Fuser Motor fault
Fuser Belt walk failure
Check the belt module installa-
tion. Replace Belt Module As-
sembly.
Software error
Login as administrator. Select
Tools > Maintenance > Com-
mon Service Settings > Delete
All Certificates / Initialize Set-
tings. From the screen, select
Start.
Wrong orientation of the
Change the paper orientation
paper
from Portrait to Landscape.
Developer Housing fault
Power Off / On the press.
If error persists, contact the
Customer Support Center.
Dry Ink / Toner Cartridge
Replace / Reinsert Cartridge.
Ensure Doors are closed. Power
Off / On the press. Contact Cus-
tomer Support.
Machine Drum Motor
Power Off / On the press.
faults, Drive Motor faults,
If error persists, contact the
Fan faults
Customer Support Center.
Communication, Control-
Power Off / On the press.
ler, Fan and Connector
If error persists, contact the
failures
Customer Support Center.
Power fault
Power Off / On the press.
If error persists, contact the
Customer Support Center.
Fuser temperature faults
Power Off / On the press.
If error persists, contact the
Customer Support Center.
Fuser Belt in Limit Fail
Fuser Belt Assembly is out of
position. Reseat the assembly
and make sure the Belt Edge
Sensor is in contact with the belt
edge.
Problem Solving
10-13
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