Xerox Versant 2100 User Manual page 105

Problem
The press does not power on.
The press Control Panel is locked
up, or the touch screen is com-
pletely dark.
There is no power to the press
and you cannot access the Ma-
chine Status screen to get the
press serial number.
The press does not successfully
complete a print job.
® ®
Xerox Versant 2100 Press
User Guide
Suggested solutions
• Ensure the power cord from the press is plugged into the
power outlet / receptacle correctly. If not, press the main
power switch inside the front door to off and then firmly
plug in the power cord. Then press the power switch on.
• Ensure the power switch inside the front door is set to the
ON position. Press firmly on the On / Off button at the
Control Panel.
• Make sure that the power supply is 200 -240 V (volts),
30A (amperes).
Make sure that power of capacity compatible with the
specified maximum power consumption of the press (2.8
- 3.1 KVA) is being supplied.
• Check the GFI circuit breakers.
• If the power in your location is working properly, and you
have tried the suggested solutions but the press does not
power on, contact the Customer Support Center for assist-
ance.
• If the Control Panel buttons or keyboard do not work,
press the power button on the press to power down the
print engine. Wait 30 seconds and press the power button
again to reboot the system.
• If the Power Saver button is on (lit), the press is in the
Power Saver mode. Press the Power Saver button on the
Control Panel to cancel the Power Saver mode.
Open the print engine's Paper Tray 1 drawer. The serial
number is located on the left frame near Tray 1.
• Is your press connected to the network? Try printing a
test page from the print server to the press to verify that
the press is connected on the network.
• Verify that the power cable is connected to the press and
to a suitable power outlet.
• Verify that the network cables are attached securely to
the press and seated properly.
• Clear out the print job from the print queue and re-send
print job.
• Power Off / On the press to restart it.
• Your press may not be configured on the network. Contact
your System Administrator to connect the press to the
network.
Problem Solving
10-3