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Problem Solving
Fault code
Possible cause
013-100 to 013-109
Paper jam/fault with Module
013-221 to 013-228,
Jam or communication error
013-229 to 013-243,
with the Module; sensor fails
013-246
013-303, 013-304,
Open interlocks. A top cover
013-308
or door is open. A jam or
fault occurred with the
Module
013-900, 013-901,
Static jams
013-905 to 013-911,
013-915 to 013-919
10-26
Recommended solution
• Open the Top Left and Right Covers of
the Finisher Module.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Close the Top Left and Right Covers.
• Check if the Trimmer Waste Container
is full. If so, empty it and reinsert into
the module. Make sure the container is
pushed in completely.
• Follow any remaining instructions on
the touch screen.
• If fault persists, call for service.
Power Off/On the press. If fault persists, call
for service.
• If a jam, open the Top Left and Right
Covers of the Finisher Module.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Make sure the Top Left and Right Covers
are fully closed.
• Check the Trimmer Waste Container. If
full, empty it and reinsert into the mod-
ule. Make sure it is pushed in completely.
• Follow any instructions on the touch
screen.
• If fault persists, power off/on the press.
• If fault persists, call for service.
• Open the Top Left and Right Covers of
the Finisher Module.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Make sure the Top Left and Right Covers
are fully closed.
• Check the Trimmer Waste Container. If
full, empty it and reinsert into the mod-
ule. Make sure it is pushed in completely.
• Follow any instructions on the touch
screen.
• If fault persists, call for service.
®
Xerox
Versant
®
2100 Press
User Guide
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