Page 1 Version 1.0 November 2011 701P32140 ® Xerox 770 Digital Color Press User Guide...
Page 2 © 2011 Xerox Corporation. All rights reserved. ® ® ® ® Xerox , Xerox and Design , FreeFlow , and SquareFold , are trademarks of Xerox Corporation in the US and/or other countries. Product status, build status, and/or specifications are subject to change without notice.
Page 3: Table Of Contents
3 Submitting a print job................3-1 Printing from your computer...................3-1 Printing from the Xerox FreeFlow Print Server............3-1 Printing from the Xerox EX Print Server, Powered by EFI........3-2 4 Paper and other media................4-1 Loading media in trays 1, 2, and 3................4-1 Loading paper in trays 1, 2, and 3..............4-1 Loading tab stock in trays 1, 2, and 3.............4-2...
Page 4 Output Format tab......................5-14 Output Format > 2 Sided Copying...............5-15 Output Format > Copy Output..............5-16 Output Format > Booklet Creation..............5-17 Output Format > Covers...................5-19 Output Format > Transparency Options............5-23 Output Format > Page Layout...............5-24 ® Xerox 770 Digital Color Press User Guide...
Page 5 Machine Status overview....................8-1 Machine Information tab....................8-1 Faults tab..........................8-2 Supplies tab..........................8-3 Billing Information tab......................8-3 Accessing Billing Information................8-3 Billing meters/usage counters................8-3 Usage Counters..................8-4 User Account Billing Information............8-4 Tools tab..........................8-5 Changing the paper tray attributes..............8-5 ® Xerox 770 Digital Color Press User Guide...
Page 6 Print engine specifications.....................11-1 Additional optional accessories...................11-2 12 High Capacity Feeder (1-tray HCF/Tray 6).........12-1 HCF (Tray 6) overview......................12-1 Loading paper in the HCF (Tray 6)................12-1 Problem solving........................12-3 Clearing paper jams in Tray 6 (1-Tray HCF)..........12-3 ® Xerox 770 Digital Color Press User Guide...
Page 7 Manual decurler buttons...................14-3 Internal spectrophotometer (ILS)................14-4 Problem solving........................14-4 Clearing jams......................14-4 Paper jams at lever 1a................14-5 Paper jams at lever 2a................14-6 Paper jams at lever 2b................14-7 Fault codes......................14-9 15 High Capacity Stacker (HCS)............15-1 Overview..........................15-1 ® Xerox 770 Digital Color Press User Guide...
Page 8 Paper jams at lever 2a and knob 3a............16-23 Paper jams at lever 2b and knob 2c............16-24 Paper jams at 2c, 2e, 2f, and 2d..............16-25 Paper jams at 2d and lever 2g..............16-26 Paper jams at unit 4 and knob 4a..............16-27 ® Xerox 770 Digital Color Press User Guide...
Page 9 Accessing the Trimmer options for copy jobs......17-10 Hints and tips........................17-11 Printing full-page images on booklets............17-11 Follow these tips....................17-12 Problem solving.......................17-12 Jam clearance.....................17-12 Clearing jams..................17-13 Clearing E1/E2 jams................17-13 Clearing E3 jams..................17-15 Fault codes......................17-16 Technical data........................17-19 ® Xerox 770 Digital Color Press User Guide...
Page 10 Table of Contents Specifications......................17-19 viii ® Xerox 770 Digital Color Press User Guide...
Page 11: Product Overview
Shown is the optional 2-tray Oversized High Capacity Feeder (OHCF). Other optional feeding devices are available. 2 User Interface (UI) The User Interface (UI) consists of the touch screen and control panel with the buttons and keypad. ® Xerox 770 Digital Color Press User Guide...
Page 12 8 Optional finishing device Shown is the optional Booklet Maker Finisher with the optional C/Z Folder; other optional finishing devices are available. Related Topics: Feeding and finishing devices ® Xerox 770 Digital Color Press User Guide...
Page 13: Bypass Tray (Tray 5)
• Remove any staples and paper clips from the documents before loading them in the document feeder. • For best output results, ensure that the documents are in good condition. Related Topics: Specifications ® Xerox 770 Digital Color Press User Guide...
Page 14: User Interface (Ui)
Temporarily stops the current job. Follow the message to cancel or resume your job. 8 Start Starts the job or is used when logged on as System Administrator. 9 Interrupt Temporarily stops the current copy job to allow a priority job to run. ® Xerox 770 Digital Color Press User Guide...
Page 15: Print Server Overview
Contains the keypad and buttons such as Job Status, Machine Status, Start, and Stop. Print server overview The following print servers may be used with your digital press: • Xerox FreeFlow Print Server, for the Xerox 770 Digital Color Press • Xerox EX Print Server, Powered by Fiery Note For detailed information on your specific print server, refer to the customer documentation that was delivered with it.
Page 16: High Capacity Feeder (Hcf/Tray 6), 1-Tray
High Capacity Feeder (HCF/Tray 6), 1-tray The 1-tray High Capacity Feeder (HCF), otherwise known as Tray 6, provides a 2,000 sheet, letter-size (8.5 x 11 in./A4) paper source. Related Topics: High Capacity Feeder (1-tray HCF/Tray 6) ® Xerox 770 Digital Color Press User Guide...
Page 17: Oversized High Capacity Feeder (Ohcf), 1 Or 2-Trays
OHCF feeds a variety of stock sizes, including standard and oversized stock up to 13 x 192 in./330.2 x 488 mm. Each tray holds 2000 sheets. 1-tray option 2-tray option Related Topics: Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) ® Xerox 770 Digital Color Press User Guide...
Page 18: Gbc Advancedpunch
Information on this device can be found on the customer documentation CD that came with the accessory, or documentation can be downloaded from www.xerox.com. From the website, enter the machine product name in the Search field and select the User Documentation link.
Page 19: High Capacity Stacker (Hcs)
The High Capacity Stacker (HCS) is an optional finishing device that provides stacking and offsetting capabilities for output to a Stacker Tray. Note The High Capacity Stacker (HCS) is shown here with the required Interface Module. Related Topics: High Capacity Stacker (HCS) ® Xerox 770 Digital Color Press User Guide...
Page 20: Standard/Booklet Maker Finisher
Standard Finisher with optional C/Z Folder Booklet Maker Finisher with optional C/Z Folder Note Both the Standard Finisher and the Booklet Maker Finisher are shown here with the required Interface Module. Related Topics: Standard/Booklet Maker Finisher 1-10 ® Xerox 770 Digital Color Press User Guide...
Page 21: Squarefold Trimmer Module
Xerox sales representative. Power on/off Power on After turning the power on, the machine takes approximately 3 minutes to warm up before you can start making copies. 1. Open the cover. ® 1-11 Xerox 770 Digital Color Press User Guide...
Page 22: Power Off
2. Ensure that the Machine Information tab is displayed. The machine serial number is found here. 3. The machine serial number can also be found on the serial number plate inside the front doors of the machine. 1-12 ® Xerox 770 Digital Color Press User Guide...
Page 23: Where To Find Help
You or your System Administrator should print these documents, after the installation is complete. Help on the World Wide Web Xerox on the World Wide Web: For system support, user help, customer documentation, and service support, go to www.xerox.com and click on the Contact Us link for specific contact information/telephone numbers in your area.
Page 24 Where to find help ® Xerox 770 Digital Color Press User Guide...
Page 25: Submitting A Print Job
6. Select OK to close the Properties window. 7. Select OK to send the job to the printer. Printing from the Xerox FreeFlow Print Server 1. Copy the customer documentation PDF files onto a storage device (such as a flash drive or CD/DVD).
Page 26: Printing From The Xerox Ex Print Server, Powered By Efi
1. Copy the customer documentation PDF files onto a storage device (such as a flash drive or CD/DVD). 2. Connect your storage device to the print server. 3. From the Xerox EX Printer Server, select File > Import Job. 4. Select the desired queue (such as Print or Hold). 5. Select Add.
Page 27: Paper And Other Media
6. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. ® Xerox 770 Digital Color Press User Guide...
Page 28: Loading Tab Stock In Trays 1, 2, And 3
7. If changes have been made to the paper tray, select the Change Settings button; otherwise proceed to the next step. a) Make the desired selections for the Paper Type/Paper Weight, Paper Size, and Paper Color. ® Xerox 770 Digital Color Press User Guide...
Page 29: Loading Transparencies In Trays 1, 2, And 3
Paper Color. b) If necessary make the desired changes to the paper curl and alignment adjustment. Note Refer to the System Administration for detailed information on the paper curl and alignment adjustment options. ® Xerox 770 Digital Color Press User Guide...
Page 30: Loading Pre-Drilled Stock In Trays 1, 2, And 3
Refer to the System Administration for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 9. Select Confirm to close the window. ® Xerox 770 Digital Color Press User Guide...
Page 31: Loading Media In The Bypass Tray
3. Select the appropriate paper stock for your print job. 4. Open the ream of paper with the seam side facing up. 5. Fan the sheets before loading them into the tray. ® Xerox 770 Digital Color Press User Guide...
Page 32: Loading Tab Stock In The Bypass Tray (Tray 5)
2. Hold the center of the paper guides and slide them to the desired paper size. 3. Select the appropriate paper stock for your print job. 4. Fan the tab paper before loading into the tray. ® Xerox 770 Digital Color Press User Guide...
Page 33: Loading Transparencies In The Bypass Tray (Tray 5)
2. Hold the center of the paper guides and slide them to the desired paper size. 3. Select the appropriate paper stock for your print job. 4. Fan the tab paper before loading into the tray. ® Xerox 770 Digital Color Press User Guide...
Page 34: Loading Pre-Drilled Stock In The Bypass Tray (Tray 5)
2. Hold the center of the paper guides and slide them to the desired paper size. 3. Select the appropriate paper stock for your print job. 4. Fan the tab paper before loading into the tray. ® Xerox 770 Digital Color Press User Guide...
Page 35: Loading Media In Optional Feeding Devices
Loading paper in the HCF (Tray 6) Loading media in the 1 or 2-Tray OHCF Loading post-process media in optional finishing devices Refer to the specific chapter for information on loading post-process media in the optional finishing devices. ® Xerox 770 Digital Color Press User Guide...
Page 36: Loading Tab Stock With The Gbc Advancedpunch
When the optional GBC AdvancedPunch is attached to your machine, tab stock is loaded differently into the paper trays. For information on how to load media into the paper trays (when a GBC AdvancedPunch is attached), refer to the GBC AdvancedPunch customer documentation. 4-10 ® Xerox 770 Digital Color Press User Guide...
Page 37: Copy
By default, pressing the Services button will cause the Copy screen to appear. 4. From the Copy screen, select the desired features/options. • Reduce/Enlarge • Paper Supply • Output Color • Copy Output ® Xerox 770 Digital Color Press User Guide...
Page 38: Basic Copy Using The Document Glass
By default, pressing the Services button will cause the Copy screen to appear. 5. From the Copy screen, select the desired features/options. • Reduce/Enlarge • Paper Supply • Output Color • Copy Output • 2-Sided Copying ® Xerox 770 Digital Color Press User Guide...
Page 39: Copy Tab
You can also set the R/E ratio by using the up or down buttons. In this case, the ratio is displayed in the R/E entry box. ® Xerox 770 Digital Color Press User Guide...
Page 40: Reduce/Enlarge More Options
Copy > Paper Supply Select the desired tray to use for your job; options include: Auto Paper Select This option automatically senses the size of the original document and selects the proper tray for output. ® Xerox 770 Digital Color Press User Guide...
Page 41: Copy > Output Color
This option allows you to copy in one of the preset or custom colors. Image Quality tab The Image Quality tab contains the following features/options: • Original Type • Image Options • Image Enhancement • Color Effects • Color Balance • Color Shift ® Xerox 770 Digital Color Press User Guide...
Page 42: Image Quality > Original Type
To create a less vivid output, or a pastel effect, move the slide bar down. To keep the output normal, do not adjust the saturation. ® Xerox 770 Digital Color Press User Guide...
Page 43: Image Quality > Image Enhancement
Use this setting to apply a light pink tone to skin colors and to give a soft tone to dark, warm colors. Cool This option produces a strong, clear blue tone on the output. This setting makes blue color stronger and makes dark, cold colors clearer. ® Xerox 770 Digital Color Press User Guide...
Page 44: Image Quality > Color Balance
The Layout Adjustment tab includes the following features: • Book Copying • 2 Sided Book Copying • Original Size • Edge Erase • Image Shift • Image Rotation • Invert Image • Original Orientation ® Xerox 770 Digital Color Press User Guide...
Page 45: Layout Adjustment > Book Copying
Right Page Only Copies the right page only. Binding Edge Erase This option erases or deletes the shadow from your copies that is caused by the center binding of the bound original. ® Xerox 770 Digital Color Press User Guide...
Page 46: Layout Adjustment > 2 Sided Book Copying
(custom) size.When you have selected the size of your document, you can use the auto reduce/enlarge or the auto paper supply features. Mixed Size Originals With this option the machine automatically detects the size of each document. 5-10 ® Xerox 770 Digital Color Press User Guide...
Page 47: Layout Adjustment > Edge Erase
Margin Shift option enables you to center a document image, shift the image to one edge slightly, or move the image to a specified edge (0-2.0 in./0-50.8 mm Left/Right or Top/Bottom) of the output. ® 5-11 Xerox 770 Digital Color Press User Guide...
Page 48: Layout Adjustment > Image Rotation
Rotation Direction, Portrait Original - Right Edge This option rotates the images of original documents with mixed orientation so that the top edge of landscape documents align with the right edge of portrait documents. 5-12 ® Xerox 770 Digital Color Press User Guide...
Page 49: Layout Adjustment > Invert Image
Image Shift, Edge Erase, Multiple-Up, Repeat Image, Annotation, and Booklet Creation. Original Orientation options include: Upright Images Select this option when placing the top edge of the document against the top side of the document glass or document feeder. ® 5-13 Xerox 770 Digital Color Press User Guide...
Page 50: Output Format Tab
Multiple-Up and Repeat Images are two separate features on the Output Format tab. • Poster • Annotations • Watermark • Secure/Hybrid Watermark (optional) • Tab MarginShift • Face Up/Down Output • Folding (optional) • ID Card Copying 5-14 ® Xerox 770 Digital Color Press User Guide...
Page 51: Output Format > 2 Sided Copying
For copy output, select this option to copy/print the reverse side of a page so that the finished document opens like a book. ® 5-15 Xerox 770 Digital Color Press User Guide...
Page 52: Output Format > Copy Output
• Auto • Collated • Uncollated • Uncollated with Separators • Original Orientation • Optional finishing features, including: - Output Destination/Offset - Stapling - Hole Punching - C/Z Folding 5-16 ® Xerox 770 Digital Color Press User Guide...
Page 53: Output Format > Booklet Creation
The machine folds copies in half, and piles them up to form a booklet. The Light Production C Finisher with Booklet Maker allows you to specify the number of sheets within the range of 1-50 sheets in one-sheet increments. ® 5-17 Xerox 770 Digital Color Press User Guide...
Page 54 • Book Pressing: Book Pressing, also known as square folding, flattens the booklet spine, thereby reducing the booklet’s thickness and giving it the appearance of a perfect bound book. Related Topics: Standard/Booklet Maker Finisher SquareFold Trimmer Module 5-18 ® Xerox 770 Digital Color Press User Guide...
Page 55: Output Format > Covers
Blank sheets of paper are added as the covers. Front Covers/Back Covers Select an option for a front cover only, back cover only, or select options for both front and back covers. ® 5-19 Xerox 770 Digital Color Press User Guide...
Page 56 • For both front and back covers: The first page of the document is copied onto the front side of the front cover, and the second page is copied onto the front side of the back cover. 5-20 ® Xerox 770 Digital Color Press User Guide...
Page 57 • For both front and back covers: The first page of the document is copied onto the back side of the front cover, and the second page is copied onto the back side of the back cover. ® 5-21 Xerox 770 Digital Color Press User Guide...
Page 58 • For both front and back covers: The first and second pages of the document are copied onto the front and back sides of the front cover, and the third and fourth pages are copied onto the front and back sides of the back cover. 5-22 ® Xerox 770 Digital Color Press User Guide...
Page 59: Output Format > Transparency Options
This option delivers the transparencies without separators. However, a distribution set of copies will be printed on the stock you specify using the Paper Supply button. Handouts can be 1- or 2-sided and stapled (if available). ® 5-23 Xerox 770 Digital Color Press User Guide...
Page 60: Output Format > Page Layout
23 repeats along the short side (Y) and from 1 to 33 repeats along the long side (X). The examples shown are a typical output that can be produced when using the Repeat Image feature. 5-24 ® Xerox 770 Digital Color Press User Guide...
Page 61: Output Format > Poster
Bates Stamp, or you can create a new or edit an existing Bates Stamp. You can also change the position and appearance of the stamp using the Position and Font Size buttons. ® 5-25 Xerox 770 Digital Color Press User Guide...
Page 62: Output Format > Watermark
Note Secure Watermark is an optional feature and requires the purchase of an optional package. For information, contact the Xerox Customer Support Center. Secure Watermark is sometimes called Hybrid Watermark. Secure Watermark is a security management feature that embeds a copy-protection, digital code into a document in order to restrict the document from being duplicated (copied).
Page 63: Output Format > Tab Margin Shift
1 mm (0.039 in.) increments. Add Tab Stock Use this option to select a specific number of tab stock sheets to use. Paper Supply Use this option to select the tray containing the tab stock. ® 5-27 Xerox 770 Digital Color Press User Guide...
Page 64: Output Format > Face Up/Down Output
Note In order to use the folding option, the orientation of documents must be short-edge feed (SEF). You must select a paper tray that contains SEF stock. 5-28 ® Xerox 770 Digital Color Press User Guide...
Page 65 Select this option to fold the output copies in thirds. Z-Fold Select this option to fold the output copies with two folds that are folded in opposite directions, resulting in a type of fan fold. ® 5-29 Xerox 770 Digital Color Press User Guide...
Page 66: Output Format > Id Card Copy
3. Press the Services button on the control panel. By default, pressing the Services button will cause the Copy screen to appear. 4. From the Copy screen, select Output Format > ID Card Copying. 5. Select On. 5-30 ® Xerox 770 Digital Color Press User Guide...
Page 67: Job Assembly Tab
13. Load the second segment into the document feeder or on the document glass. 14. Select Start. 15. Repeat the previous steps until all segments of your job have been programmed and scanned. ® 5-31 Xerox 770 Digital Color Press User Guide...
Page 68: Job Assembly > Sample Job
Selecting Start continues the copy process and the programmed number of sets will be printed. Retrieve the copies from the output area. 11. Upon completion, press the Clear All button on the control panel to return the settings to their default state. 5-32 ® Xerox 770 Digital Color Press User Guide...
Page 69: Job Assembly > Combine Original Sets
7. Enter the quantity. 8. Press Start. 9. When you are finished scanning all the documents, select Last Original to complete the job. 10. Retrieve the copies from the output area. ® 5-33 Xerox 770 Digital Color Press User Guide...
Page 70: Job Assembly > Delete Outside/Delete Inside
Clear a deletion area by selecting the Clear Area X (1, 2, or 3) button. 8. Select Save. 9. Select Save again. 10. Select any other desired copy features/options. 11. Enter the quantity. 12. Press Start. 13. Retrieve the copies from the output area. 5-34 ® Xerox 770 Digital Color Press User Guide...
Page 71: Network Scanning
Note Network scanning is an optional feature and may not be available or configured on your machine. Refer to your system administrator and/or consult the Xerox Customer Support Center for more information. Network scanning allows a user to scan an original document, convert it to an electronic file, and distribute and archive that file in a variety of ways.
Page 72: Templates (Network Scanning)
• The print server customer documentation that was delivered with the server • Your system administrator • The Xerox website at www.xerox.com; from the website, select the Support & Drivers link, enter the machine product name in the Search field, and go to the desired support or documentation link •...
Page 73 The electronic file is accessed from the file destination as specified in the template. Use the appropriate software to open the file, depending on the output format of the imaged file. Related Topics: Basic copy using the document feeder Basic copy using the document glass ® Xerox 770 Digital Color Press User Guide...
Page 74 Network scanning ® Xerox 770 Digital Color Press User Guide...
Page 75: Job Status
4. Use the scroll bar to navigate the list. 5. To check the details of a job, select the job from the displayed list. 6. After checking the job details, select Close. ® Xerox 770 Digital Color Press User Guide...
Page 76: Secure Print Jobs & More Tab
Using the numeric keypad, enter the number of copies to print. b) Select Print. c) Select what to do with the document after printing: • Print and Delete : Starts printing the document. After printing, the document is removed. ® Xerox 770 Digital Color Press User Guide...
Page 77: Sample Set
A screen is displayed stating that the job will be deleted after printing and asking if you still want to print the job. b) Select Yes or No to continue printing the job. ® Xerox 770 Digital Color Press User Guide...
Page 78 Job Status ® Xerox 770 Digital Color Press User Guide...
Page 79: Machine Status
Machine Serial Number The Machine Serial Number is displayed in the General Information area on the Machine Information tab. Use this number when calling Xerox for technical information or assistance. ® Xerox...
Page 80: Faults Tab
The Faults tab provides access to fault information and error messages. Access to this tab is by pressing the Machine Status button on the control panel and selecting the Fault tab on the UI. ® Xerox 770 Digital Color Press User Guide...
Page 81: Supplies Tab
The main Billing Information screen displays: • The Machine Serial Number • Total Impressions: This is the total number of prints/copies made on the machine. • The Usage Counters button ® Xerox 770 Digital Color Press User Guide...
Page 82: Usage Counters
• The billing information of the currently logged-in user, including copy and scan jobs • By selecting either Meter (Copy Jobs) or Meter (Scan Jobs), the following information then is displayed: - Usage amount for this session ® Xerox 770 Digital Color Press User Guide...
Page 83: Tools Tab
7. If necessary, make the required changes to the tray settings (such as weight, type, and size). 8. Select Save. The previous screen is displayed. 9. Select Confirm. The Paper Tray Attributes screen is displayed. ® Xerox 770 Digital Color Press User Guide...
Page 84 Machine Status 10. Select Close. The main Tools screen is displayed. 11. Press the Services button on the control panel to return to the main Copy screen. ® Xerox 770 Digital Color Press User Guide...
Page 85: Maintenance
The document glass is the glass on which you place your document in order to copy it. The glass strip is an approximately one-inch wide strip of glass located to the left the document glass. ® Xerox 770 Digital Color Press User Guide...
Page 86: Cleaning The Exterior
2. Wipe off any excess water from the exterior with a soft cloth. Cleaning the document cover and glass 1. Cleaning the document cover a) Raise the document feeder. ® Xerox 770 Digital Color Press User Guide...
Page 87 The assembly consists of the mirrored-glass strip, a metal strip, a white-plastic strip, and rollers. All parts of the assembly must be cleaned to ensure the best image quality when making copies. ® Xerox 770 Digital Color Press User Guide...
Page 88 To remove dirt, wipe the mirrored glass, metal strip, both sides of the white-plastic strip, and the rollers with a soft cloth moistened with water, and then wipe it dry with a soft cloth. ® Xerox 770 Digital Color Press User Guide...
Page 89: Cleaning The Document Feeder Rollers
5. Gently close the document feeder. Cleaning the document feeder rollers 1. Gently lift the latch of the document feeder top cover until it is open completely in a fixed position. ® Xerox 770 Digital Color Press User Guide...
Page 90: Replacing Consumable Supplies
4. Close the left cover of the document feeder until you hear it click into place. Replacing consumable supplies Ordering supplies Xerox supplies, paper, and throughput material can be ordered from Xerox by going to www.xerox.com and clicking on either the Contact Us link for specific contact information/telephone numbers in your area or by clicking on the Supplies and entering/selecting your specific machine information (product family and model type).
Page 91: Checking The Status Of Crus
CRU. Note If image quality (IQ) issues are on the output, refer to the problem solving chapter of the user guide for specific IQ problems and their related corrective actions. ® Xerox 770 Digital Color Press User Guide...
Page 92: Replacing A Toner Cartridge
2. Lay paper on the floor before removing the cartridge. This will allow any excess toner to fall on the paper. 3. Grasp the handle of the color indicated in the message. ® Xerox 770 Digital Color Press User Guide...
Page 93 Never use a vacuum cleaner when cleaning up spilled toner. It can cause a small explosion as the toner fills the vacuum cleaner and creates sparks. Use a broom, brush, or a cloth moistened with a neutral detergent. ® Xerox 770 Digital Color Press User Guide...
Page 94: Replacing The Toner Waste Bottle
2. Open the toner waste bottle cover, located to the right of the Area 2 lever. 3. Grip the handle of the toner waste bottle and pull it halfway out of the machine. 9-10 ® Xerox 770 Digital Color Press User Guide...
Page 95: Replacing A Drum Cartridge
Do not expose the drum cartridges to direct sunlight or strong light from indoor fluorescent lighting for more than two minutes. Image quality may deteriorate when the drum cartridges are exposed to light. ® 9-11 Xerox 770 Digital Color Press User Guide...
Page 96 1. Ensure that the machine power is ON and proceed to the next step. 2. Ensure that the machine is stopped (not running any jobs), and open the front door/cover. 9-12 ® Xerox 770 Digital Color Press User Guide...
Page 97 5. Open the bag containing the new drum cartridge. Place the new drum cartridge near the machine. Caution Do not touch or scratch the surface of the drum when you take it out from the bag. ® 9-13 Xerox 770 Digital Color Press User Guide...
Page 98 6. Unwrap the sheet covering the new drum cartridge and place it under the cartridge. Some drum cartridges may include a protective film. Remove the the film on the drum cartridge, if it is present. 9-14 ® Xerox 770 Digital Color Press User Guide...
Page 99 7. Pull out the drum cartridge drawer. 8. Remove the old drum cartridge by holding the finger rings provided at the both ends of the drum cartridge and gently lifting up. ® 9-15 Xerox 770 Digital Color Press User Guide...
Page 100: Replacing The Charge Corotron
Do not expose the charge corotron to direct sunlight or strong light from indoor fluorescent lighting. Image quality may deteriorate when it is exposed to light for more than two minutes. 9-16 ® Xerox 770 Digital Color Press User Guide...
Page 101 Maintenance 1. Ensure that the machine power is ON and proceed to the next step. 2. Ensure that the machine is stopped (not running any jobs), and open the front door/cover. ® 9-17 Xerox 770 Digital Color Press User Guide...
Page 102 4. Raise the Release Handle. 5. Open the packaging for the new charge corotron, and gently place the new corotron on a flat surface near the machine. 6. Pull out the drum cartridge drawer. 9-18 ® Xerox 770 Digital Color Press User Guide...
Page 103 8. Remove the old charge corotron by holding the amber-gold colored casings provided at the both ends of the charge corotron and gently pulling straight up. 9. Gently lower the new charge corotron into the machine straight down, and not at an angle. ® 9-19 Xerox 770 Digital Color Press User Guide...
Page 104: Replacing The Fuser
Power off the machine and allow 5-10 minutes for the fuser to cool down before performing this procedure. Always observe the warning labels inside the machine. 1. Open the front door/cover. 9-20 ® Xerox 770 Digital Color Press User Guide...
Page 105 Maintenance 2. Grasp Handle 2 and turn it to the unlocked position. 3. Carefully pull out the transfer module. 4. Pull out the fuser handle. ® 9-21 Xerox 770 Digital Color Press User Guide...
Page 106 6. Dispose the fuser as normal office waste or recycle the fuser. 7. Remove the new fuser from its packaging. 8. Insert the fuser into the transfer module while holding the amber-gold handle. 9-22 ® Xerox 770 Digital Color Press User Guide...
Page 107 Maintenance 9. Close the transfer module. 10. Turn Handle 2 to the locked position. 11. Close the front door/cover of the printer. Related Topics: Fuser hints and tips ® 9-23 Xerox 770 Digital Color Press User Guide...
Page 108 Maintenance 9-24 ® Xerox 770 Digital Color Press User Guide...
Page 109: Problem Solving
Document feeder jams 1. Gently lift the latch of the document feeder top cover until it is completely open. 2. Open the left cover until it comes to a stop. ® 10-1 Xerox 770 Digital Color Press User Guide...
Page 110 5. If the jam is inside of the left cover, remove the jammed document. 6. Close the following open covers until they click into place. Close them in the following order: • Inner cover 10-2 ® Xerox 770 Digital Color Press User Guide...
Page 111 To scan torn, wrinkled or folded documents, use the Document Glass, only.The already scanned document sheets are automatically skipped and scanning resumes from the document sheet last scanned prior to the jam. ® 10-3 Xerox 770 Digital Color Press User Guide...
Page 112: Document Jams Under The Document Feeder Belt
2. Open the belt of the document cover while gripping the lever, and remove the jammed document. 3. Gently return the belt to the original position. 4. Close the document feeder. 10-4 ® Xerox 770 Digital Color Press User Guide...
Page 113: Lower Left Cover Jams
Lower left cover jams 1. Open the lower left cover 2. Remove the jammed paper. 3. Close the lower left cover. Related Topics: HCF (Tray 6) and lower left cover jams ® 10-5 Xerox 770 Digital Color Press User Guide...
Page 114: Main Unit Jams
2. Rotate Handle 2 to the right until it is in the horizontal position, and then pull out the transfer module. 3. Remove the visible jammed paper. Warning To avoid burns to the skin, never touch the fuser-labeled area where it indicates High Temperature and Caution. 10-6 ® Xerox 770 Digital Color Press User Guide...
Page 115 5. Move Handle 2a to the right and remove any jammed paper. 6. Pull down Handle 2b and remove the jammed paper. 7. Return Handle 2a and Handle 2b to their original position. ® 10-7 Xerox 770 Digital Color Press User Guide...
Page 116: Paper Jams In Trays 1-3
This may cause machine malfunction. Check where the paper jam occurred before clearing the problem. 1. Open the tray where the paper jam occurred. 2. Remove the jammed paper. 10-8 ® Xerox 770 Digital Color Press User Guide...
Page 117: Paper Jams In The Bypass (Tray 5)
1. Remove the jammed paper and any that is paper loaded from the Bypass tray. Note If paper is torn, check inside the machine and remove it. ® 10-9 Xerox 770 Digital Color Press User Guide...
Page 118: Envelope Jams In The Bypass Tray
Inverter jams (bottom right cover) 1. If a finisher is installed, follow the instructions on the UI for opening the front door of the finisher and accessing the Inverter bottom right cover. 10-10 ® Xerox 770 Digital Color Press User Guide...
Page 119 When clearing this jam, the sheet should be pulled straight down towards the floor. Pulling the sheet at an angle towards the front of the machine can cause damage to the fuser roll. ® 10-11 Xerox 770 Digital Color Press User Guide...
Page 120: Fault Codes
If an error code appears that is not listed in the table below, or if an error persists after following the listed solution, then contact your Xerox Customer Support Center. If an error code is displayed, all print data of the machine as well as print data stored in the machine's built-in memory is discarded.
Page 121 Take one of the following actions: • Manually enter a reduction/enlargement ratio • Change the paper size. 005-274 An error occurred in the document feeder. Power-cycle the machine. Contact your Xerox Customer Support Center. ® 10-13 Xerox 770 Digital Color Press...
Page 122 Problem solving 005-275 An error occurred in the document feeder. Power-cycle the machine. Contact your Xerox Customer Support Center. 005-280 An error occurred in the document feeder. Power-cycle the machine. Contact your Xerox Customer Support Center. 005-281 An error occurred in the document feeder.
Page 123 016-215 An error occurred on the software settings. Power-cycle the machine. If the machine is not improved by performing the relevant remedy, Contact your Xerox Customer Support Center. 016-219 The machine does not have the software license. Power-cycle the machine. If the machine is not improved by performing the relevant remedy, Contact your Xerox Customer Support Center.
Page 124 016-227 An error occurred in the document scanner. Power-cycle the machine. If the machine is not improved by performing the relevant remedy, Contact your Xerox Customer Support Center. 016-228 An error occurred in the document scanner. Power-cycle the machine. If the machine is not improved by performing the relevant remedy, Contact your Xerox Customer Support Center.
Page 125 An error occurred on the SMTP server. Contact the SMTP server administrator. 016-773 The IP address for the machine is not set properly. Check the DHCP environment. Or, specify a fixed IP address for the machine. ® 10-17 Xerox 770 Digital Color Press User Guide...
Page 126 Remove unnecessary data from the hard disk to increase free disk space. 016-777 A hard disk error occurred during image processing. The hard disk might be defective. When replacing a hard disk, contact your Xerox Customer Support Center. 016-778 Conversion processing of scanned image was interrupted, because of insufficient disk space.
Page 127 During an inspection or maintenance request, a transmission error occurred, and your Xerox Customer Support Center could not be contacted. Check that the phone lines are connected, and try sending an inspection or maintenance request again after a short time. If the error persists, contact your Xerox Customer Support Center. 021-751 During an inspection or maintenance request, a transmission error occurred, and your Xerox Customer Support Center could not be contacted.
Page 128 During an inspection or maintenance request, a transmission error occurred, and your Xerox Customer Support Center could not be contacted. Check that the phone lines are connected, and try sending an inspection or maintenance request again after a short time. If the error persists, contact your Xerox Customer Support Center. 024-746 A feature (one of paper size, tray, output tray, or 2 sided printing) that is incompatible with the specified paper quality has been specified.
Page 129 Unable to store job template due to insufficient hard disk space. Remove unnecessary data from the hard disk to increase free disk space. 027-743 The specified job template server is incorrect. Check the settings for the job template server. ® 10-21 Xerox 770 Digital Color Press User Guide...
Page 130 Power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. 047-320 A communication error has occurred with the Finisher. Power off/on the machine. If the error continues, contact your Xerox Customer Support Center. 062-210 The document feeder malfunctioned.
Page 131 The Tray 1 malfunctioned. Check paper loaded in the Tray 1, and power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. Trays other than the Tray 1 can be used.
Page 132 The Tray 2 malfunctioned. Check paper loaded in the Tray 2, and power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. Trays other than the Tray 2 can be used.
Page 133 116-210 An error occurred with the media reader. Power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. 116-701 2 sided print could not be made due to insufficient memory.
Page 134 A malfunction occurred in the machine. Power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. 124-709 The number of pages exceeds the number of pages that can be stapled.
Page 135: General Problems
• Check the power cord installation. • Firmly press the ON/OFF button. • Check to see if the AC outlet is receiving voltage. (Connect another appliance to the outlet to verify voltage.) ® 10-27 Xerox 770 Digital Color Press User Guide...
Page 136: Other Faults
Other faults This section contains a problem-solving table to help you locate and resolve a problem. Locate the defect in the Problem column and perform the task in the Corrective Action column. 10-28 ® Xerox 770 Digital Color Press User Guide...
Page 137: Image Quality
The background of your output is dirty, gray, shadowed or has a tint to it. Remedy: Access the Lighten/Darken control by selecting the General Settings tab. Remedy: Using a lint-free cloth, lightly dampened with Xerox Anti-Static or General Cleaning Fluid or another suitable non-abrasive glass cleaner, clean the •...
Page 138 • If lines, streaks, or deletions in the process direction appearonly with Black, then replace the Black Scorotron Assembly. • If spots or bands occur every 126 mm on the prints, theYellow, Magenta, or Cyan Drum is damaged or light-shocked. 10-30 ® Xerox 770 Digital Color Press User Guide...
Page 139 Replace the Black Drum Cartridge. • Ensure that the paper tray guides are against the edges of the loaded paper. Completely Black Remedy: The fault requires further investigation. Contact the Xerox Welcome and Support Center (go to www.xerox.com and click on the Contact Us link for specific contact information/telephone numbers in your area).
Page 140 Remedy: Ensure that the paper size and type is correctly set for the selected paper tray. Blurred or Distorted Image Remedy: Using a lint-free cloth, lightly dampened with Xerox Anti-Static or General Cleaning Fluid or another suitable non-abrasive glass cleaner, clean the: • Document Glass and •...
Page 141 Remedy: Load a new ream of paper into the selected paper tray. Misregistration or Image Shift Remedy: Ensure that the paper tray guides are against the edges of the loaded paper. ® 10-33 Xerox 770 Digital Color Press User Guide...
Page 142: Hints And Tips
Fuser hints and tips Extending fuser life To extend the life of your fuser, Xerox recommends the usage of multiple fusers. Multiple fusers provide maximum copy/print output for longer periods of time and ensure image defects on output are avoided. Depending on the types of jobs run and their frequency,...
Page 143: Miscellaneous Hints And Tips
• If the machine stops running mid-job, or does not begin printing after a job is submitted, check the Machine Status/Supplies screen to determine if supplies need to be replaced. The system will stop if sufficient supplies are not available for a ® 10-35 Xerox 770 Digital Color Press User Guide...
Page 144 • If the adjustment arms are disturbed while re-loading paper in Tray 5 (Bypass), the paper size setting will return to default and cause job to stop until the paper size setting is corrected by the user. 10-36 ® Xerox 770 Digital Color Press User Guide...
Page 145: Specifications
(8.5 x 11 in./A4 LEF, 11 x 17 in./A3 LEF, 8.5 x 11 in./A4 SEF, and 8.5 x 14 Scanning Resolution • Print engine: 2400 x 2400 x 1 dpi (dots per inch) ® 11-1 Xerox 770 Digital Color Press User Guide...
Page 146: Additional Optional Accessories
• Print (gray font only): 600 x 600 x 1 dpi Additional optional accessories Foreign Interface Kit The Foreign Interface Kit enables the connection of external devices such as auditrons or coin-op devices. This will perform in copy and print modes. 11-2 ® Xerox 770 Digital Color Press User Guide...
Page 147: High Capacity Feeder (1-Tray Hcf/Tray 6)
8.5 x 11 in./A4 Long Edge Feed (LEF) stock. Loading paper in the HCF (Tray 6) 1. Select the appropriate paper stock for your print job. ® 12-1 Xerox 770 Digital Color Press User Guide...
Page 148 Refer to the System Administration for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 8. Select Confirm to close the window. 12-2 ® Xerox 770 Digital Color Press User Guide...
Page 149: Problem Solving
Note If paper is torn, check for any torn pieces of paper inside the machine. 2. Gently close the tray. 3. Gently move Tray 6 to the left until it stops. ® 12-3 Xerox 770 Digital Color Press User Guide...
Page 150: Hcf (Tray 6) And Lower Left Cover Jams
6. Close the Tray 6 top cover. 7. Return Tray 6 to its original position. HCF (Tray 6) and lower left cover jams 1. Gently move Tray 6 to the left until it stops. 12-4 ® Xerox 770 Digital Color Press User Guide...
Page 151 2. Gently open the lower left cover while gripping the release handle. 3. Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the machine. 4. Gently close the lower left cover. ® 12-5 Xerox 770 Digital Color Press User Guide...
Page 152: Hcf (1 Tray) Fault Codes
Note If an error code appears that is not listed in the table below, or if an error persists after following the listed solution, then contact the Xerox Customer Support Center. 024-955 Cause: Tray 6 is empty/out of paper.
Page 153 078-250 Cause: The high capacity tray (the Tray 6) malfunctioned. Remedy: Power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. 078-260 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine.
Page 154 Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 12-8 ® Xerox 770 Digital Color Press User Guide...
Page 155 Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. ® 12-9 Xerox 770 Digital Color Press User Guide...
Page 156 Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 12-10 ® Xerox 770 Digital Color Press User Guide...
Page 157: Oversized High Capacity Feeder (Ohcf), 1 Or 2 Trays (Trays 6/7)
The Postcard bracket is delivered with the OHCF from manufacturing. The Postcard bracket allows you to print on smaller size media without requiring post-processing cutting or sorting. The Postcard bracket specifically accommodates 4 x 6 in. (101.6 x 152.4 mm) SEF media. ® 13-1 Xerox 770 Digital Color Press User Guide...
Page 158: Using The Postcard Bracket
1. Slowly open one of the paper trays until it stops and remove the paper. 2. Move the paper guides out to their largest position. 3. Open the front cover of the OHCF. 4. Remove the Postcard bracket from inside the OHCF front cover. 13-2 ® Xerox 770 Digital Color Press User Guide...
Page 159 9. Run your print job. 10. Upon completion of your print job, remove the postcard stock and the Postcard bracket from the tray. 11. Store the Postcard bracket inside the OHCF front cover area. ® 13-3 Xerox 770 Digital Color Press User Guide...
Page 160: Loading Media In The 1 Or 2-Tray Ohcf
3. Fan the tab paper before loading into the tray. 4. Load and align the edge of the tab paper against the right edge of the tray in the LEF direction as shown in following illustration: 13-4 ® Xerox 770 Digital Color Press User Guide...
Page 161: Loading Transparencies In The Ohcf (1 Or 2 Trays)
Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 6. If necessary, set the skew adjustment levers to the desired position for your print job. ® 13-5 Xerox 770 Digital Color Press User Guide...
Page 162: Print Jobs
9. If changes have been made to the paper tray, select the Change Settings button; otherwise proceed to the next step. a) Make the desired selections for the Paper Type/Paper Weight, Paper Size, and Paper Color. 13-6 ® Xerox 770 Digital Color Press User Guide...
Page 163: Print Jobs
If enabled by your System Administrator, the Paper Tray settings screen may be displayed on the UI. 10. If changes have been made to the paper tray, select the Change Settings button; otherwise proceed to the next step. ® 13-7 Xerox 770 Digital Color Press User Guide...
Page 164: Skew Adjustment Levers
4. From the Tray Properties window, enter the correct paper information, including size, type, weight, and if necessary, paper curl and/or alignment option. 5. Select OK to save the information and close the Tray Properties window. 13-8 ® Xerox 770 Digital Color Press User Guide...
Page 165: Ohcf Problem Solving
Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. Note Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. ® 13-9 Xerox 770 Digital Color Press User Guide...
Page 166: Paper Jams Inside The Ohcf Trays
1. Pull out the tray where the paper jam occurred. 2. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Gently push in the tray until it comes to a stop. 13-10 ® Xerox 770 Digital Color Press User Guide...
Page 167: Ohcf Paper Jams At Lever 1A And Knob 1C
2. Move the lever 1a to the rightward and turn the knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return the lever 1a to the original position. ® 13-11 Xerox 770 Digital Color Press User Guide...
Page 168: Ohcf Paper Jams At Lever 1B And Knob 1C
2. Move the lever 1b to the rightward and turn the knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 13-12 ® Xerox 770 Digital Color Press User Guide...
Page 169: Ohcf Paper Jams At Lever 1D And Knob 1C
OHCF paper jams at lever 1d and knob 1c 1. Open the front cover of the OHCF. 2. Move the lever 1d upwards and remove the jammed paper. ® 13-13 Xerox 770 Digital Color Press User Guide...
Page 170: Ohcf Fault Codes
OHCF fault codes Fault code Possible cause Recommended solution 024 955, 024 956 An OHCF tray is empty or out of Add paper to correct OHCF Tray. paper 13-14 ® Xerox 770 Digital Color Press User Guide...
Page 171 1. Check the paper in the 500, malfunctioning tray. 078 901, 078 941, 078 942, 2. Power Off/On the machine. 078 943 3. If the errors persist, contact the Customer Support Center. ® 13-15 Xerox 770 Digital Color Press User Guide...
Page 172: Ohcf Specifications
Custom sizes: 182-330 mm (7.2-13 in.) width and 182-488 mm (7.2-19.2 in.) length Paper weight 18 lb. to 130 lb. cover/55-350 gsm Paper capacity 2000 sheets/drawer Important: When using up to Xerox 24 lb./90 gsm paper. 13-16 ® Xerox 770 Digital Color Press User Guide...
Page 173: Interface Module
Interface Module Overview The Interface Module is an optional finishing device that is used in conjunction with other optional finishing devices. It is shown here with the optional High Capacity Stacker. ® 14-1 Xerox 770 Digital Color Press User Guide...
Page 174: Control Panel
Administration Guide for information on adjusting the paper curl by using the Paper Curl Correction feature (Advanced Stock Setup). The IM paper curl buttons are discussed in more detail later in this section. 14-2 ® Xerox 770 Digital Color Press User Guide...
Page 175: Paper Path
Down-curl correction, plus a No correction level. The amount of curl correction is changed by selecting a related button. The current selected amount of curl correction is displayed by the Control Panel LEDs. ® 14-3 Xerox 770 Digital Color Press User Guide...
Page 176: Internal Spectrophotometer (Ils)
Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. Note Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. 14-4 ® Xerox 770 Digital Color Press User Guide...
Page 177: Paper Jams At Lever 1A
Paper jams at lever 1a 1. Open the front cover of the Interface Module. 2. Move the lever 1a downwards and remove the jammed paper. 3. Return the lever 1a to the original position. ® 14-5 Xerox 770 Digital Color Press User Guide...
Page 178: Paper Jams At Lever 2A
5. Follow the instructions on the UI to clear other areas or to resume your print job. Paper jams at lever 2a 1. Open the front cover of the Interface Module. 2. Move the lever 2a upwards, turn the knob 2c counterclockwise, and remove the jammed paper. 14-6 ® Xerox 770 Digital Color Press User Guide...
Page 179: Paper Jams At Lever 2B
5. Follow the instructions on the UI to clear other areas or to resume your print job. Paper jams at lever 2b 1. Open the front cover of the Interface Module. ® 14-7 Xerox 770 Digital Color Press User Guide...
Page 180 3. Return the lever 2b to the original position. 4. Close the front cover of the Interface Module. 5. Follow the instructions on the UI to clear other areas or to resume your print job. 14-8 ® Xerox 770 Digital Color Press User Guide...
Page 181: Fault Codes
Interface Module Fault codes The fault code table lists problems and suggested solutions that apply to the Interface Module. If the problem persists after following all instructions, call your Xerox Customer Support Center. Fault code Possible cause Recommended solution 048-100 Paper jam: •...
Page 182 Interface Module 14-10 ® Xerox 770 Digital Color Press User Guide...
Page 183: High Capacity Stacker (Hcs)
If your system has two stackers attached, they are referred to as B1 and B2. Also, with two stackers attached, and when one of them is full, automatic switching occurs between the two stackers to ensure maximum productivity for your system. ® 15-1 Xerox 770 Digital Color Press User Guide...
Page 184: Identifying The Components
HCS to another connected finishing device. 4. Stacker Tray/Cart: Collated sets (up to a total of 5000 sheets) are transported to the Stacker Tray, which is located on a moveable Stacker Cart. 15-2 ® Xerox 770 Digital Color Press User Guide...
Page 185: Control Panel
• Copies/prints are aligned easily without folds or wrinkles in the output. • To enable easier pick-up of the output, the HCS can be stopped by selecting the Stop button on the machine’s UI. ® 15-3 Xerox 770 Digital Color Press User Guide...
Page 186: Unloading The Stacker Tray
7. Push the empty Stacker Cart straight into the HCS. 8. Position the securing bar on the fixed area inside the HCS. 9. Close the front door; the tray will rise to the operate position. 15-4 ® Xerox 770 Digital Color Press User Guide...
Page 187: Problem Solving
Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. HCS entrance jams (E1, E2, and E3) Perform the following steps to clear the jam and resume printing: 1. Open the HCS Front Cover. ® 15-5 Xerox 770 Digital Color Press User Guide...
Page 188: Hcs Transport Jams (E4, E5, And E6)
6. Follow the instructions displayed on the UI to resume printing. HCS transport jams (E4, E5, and E6) Perform the following steps to clear the jam and resume printing: 1. Open the HCS Front Cover. 15-6 ® Xerox 770 Digital Color Press User Guide...
Page 189 10. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicates. 11. Follow the instructions displayed on the UI to resume printing. ® 15-7 Xerox 770 Digital Color Press User Guide...
Page 190: Hcs Top Tray Jam (E7)
2. Open the HCS Front Cover. 3. Lift the green handle(s) and/or rotate the green knob and remove all paper in the entrance area. 4. Close the green handle(s). 5. Close the HCS Front Cover. 15-8 ® Xerox 770 Digital Color Press User Guide...
Page 191: Hcs Exit Jam (E8)
2. Lift the green handle and/or rotate the green knob and remove all paper in the entrance area. 3. Lift the green handle and/or rotate the green knob and remove all paper in the entrance area. ® 15-9 Xerox 770 Digital Color Press User Guide...
Page 192: Hints And Tips For Using The Hcs
• Ensure that the machine power is switched “On” • Ensure that the Ground Fault Indicator is in the “On” position • If the power has not been restored by checking the above items, then call for service 15-10 ® Xerox 770 Digital Color Press User Guide...
Page 193: Fault Codes
Stacker exit sensor jam • Carefully remove all sheets and paper scraps from jam clearance areas. • Power Off/On the machine • If the problem still exists, contact the Customer Support Center. ® 15-11 Xerox 770 Digital Color Press User Guide...
Page 194 Paper in/out sensor failure • Carefully remove all sheets and paper 049 225 scraps from jam clearance areas. • Power Off/On the machine • If the problem still exists, contact the Customer Support Center. 15-12 ® Xerox 770 Digital Color Press User Guide...
Page 195 HCS detects Top Tray as • Carefully remove all sheets and paper always full scraps from jam clearance areas. • Power Off/On the machine • If the problem still exists, contact the Customer Support Center. ® 15-13 Xerox 770 Digital Color Press User Guide...
Page 196 • Open the HCS front door. fault • Remove any paper from stacker cart. • Close front door • If necessary, power Off/On the machine • If the problem still exists, contact the Customer Support Center. 15-14 ® Xerox 770 Digital Color Press User Guide...
Page 197: Specifications
(8.3 in.) minimum measurement across the feed direction. • Non-standard papers shorter than 254 mm (10 in.) in the cross-feed direction require 330 mm (13 in.) minimum measurement in the feed direction. ® 15-15 Xerox 770 Digital Color Press User Guide...
Page 198 High Capacity Stacker (HCS) 15-16 ® Xerox 770 Digital Color Press User Guide...
Page 199: Standard/Booklet Maker Finisher
2. Standard or Booklet Maker Finisher: These finishers provide a wide range of finishing and folding options. The Booklet Maker Finisher is shown in the above illustration. Note The Standard Finisher or Booklet Maker Finisher may be referred to simply as the finisher. ® 16-1 Xerox 770 Digital Color Press User Guide...
Page 200 Collects the scraps from the puncher. Open to remove the scraps. C/Z-Fold output tray The optional Folder tray receives copies when you select (optional) C-folding or Z-folding of 8.5 x 11 in./A4 output and 11 x 17 in./A3 media. 16-2 ® Xerox 770 Digital Color Press User Guide...
Page 201: Manual Decurling Feature On The Finisher
Auto, On, and Off modes. 1. Auto button: When this indicator is lit, the appropriate curl correction is automatically performed depending on the sizes and orientation of the printed output. The button ® 16-3 Xerox 770 Digital Color Press User Guide...
Page 202: Folding Feature
These fold types are available: Single Fold (Bi-Fold) A Bi-Fold has one fold which creates two panels to the output. Note The Single Fold option is available only with the Booklet Maker Finisher. 16-4 ® Xerox 770 Digital Color Press User Guide...
Page 203 Z-Fold Half Sheet to have a longer edge, and the longer edge allows for stapling or hole punching. Loading paper/tabs in Tray 8 (Post-Process Inserter) 1. If necessary, remove any remaining media that is currently loaded in Tray 8. ® 16-5 Xerox 770 Digital Color Press User Guide...
Page 204: Maintenance
5. Select OK to save the information and close the Tray Properties window. Maintenance Standard/Booklet Maker consumable supplies Xerox supplies, including staples, staple cartridges, and staple waste containers can be ordered from Xerox by going to www.xerox.com and clicking on either the Contact Us...
Page 205: Replace The Standard Staple Cartridge
Always refer to www.xerox.com for the latest Consumable Replaceable Units (CRUs) part numbers. Store supply items and Xerox parts in their original packages in a convenient location. Supply Item Supply Unit Shipped with finisher/Reorder Quantity Staple cartridge/staple waste 4 staple cartridges (5000 staples per cartridge) and 1...
Page 206: Replace The Booklet Staple Cartridge
In addition to the standard stapler, the Booklet Maker Finisher is equipped with a booklet stapler. When this booklet stapler needs to be replaced, a message appears on the UI. 1. Make sure that the machine has stopped printing. 16-8 ® Xerox 770 Digital Color Press User Guide...
Page 207 4. Hold the tabs of the staple cartridge unit by the tabs and lift to remove it. 5. While holding the tabs of a new staple cartridge, push it into the unit. ® 16-9 Xerox 770 Digital Color Press User Guide...
Page 208: Replacing The Staple Waste Container On The Finisher
1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Locate the Staple Waste Container ( R5) in the finisher, and move the lock lever to the unlock position. 16-10 ® Xerox 770 Digital Color Press User Guide...
Page 209 6. Hold the new staple waste container by the R5 handle area and push it into the machine. Note To prevent injury, do not put your fingers on top of the container. ® 16-11 Xerox 770 Digital Color Press User Guide...
Page 210: Empty The Punch Waste Container
1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 16-12 ® Xerox 770 Digital Color Press User Guide...
Page 211 5. Reinsert the empty container into the machine. 6. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. ® 16-13 Xerox 770 Digital Color Press User Guide...
Page 212: Finisher Problem Solving
If paper is torn, check inside the machine and remove it. 3. Fan the paper you removed, making sure that all four corners are neatly aligned, and then load them again. 16-14 ® Xerox 770 Digital Color Press User Guide...
Page 213: Paper Jams At Lever 1A And Knob 1C
2. Open the finisher left cover. 3. Move lever 1a downwards and turn knob 1c left. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. ® 16-15 Xerox 770 Digital Color Press User Guide...
Page 214: Paper Jams At Lever 1D
The machine will not operate if the cover is open even slightly. Paper jams at lever 1d 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. 3. Move lever 1d upwards and remove the jammed paper. 16-16 ® Xerox 770 Digital Color Press User Guide...
Page 215: Paper Jams At Lever 1B
The machine will not operate if the cover is open even slightly. Paper jams at lever 1b 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. ® 16-17 Xerox 770 Digital Color Press User Guide...
Page 216: Paper Jams At Lever 3B And 3D
5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 3b and 3d 1. Make sure that the machine has stopped printing. 16-18 ® Xerox 770 Digital Color Press User Guide...
Page 217: Paper Jams At Lever 3E And Knob 3C
A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 3e and knob 3c 1. Make sure that the machine has stopped printing. ® 16-19 Xerox 770 Digital Color Press User Guide...
Page 218 4. Return the lever 3e its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. 16-20 ® Xerox 770 Digital Color Press User Guide...
Page 219: Paper Jams At Lever 3G And Knob 3F
4. Return the lever 3g its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. ® 16-21 Xerox 770 Digital Color Press User Guide...
Page 220: Paper Jams At Lever 4B And Knob 3A
4. Return the lever 4b its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. 16-22 ® Xerox 770 Digital Color Press User Guide...
Page 221: Paper Jams At Lever 2A And Knob 3A
4. Return the lever 2a to its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. ® 16-23 Xerox 770 Digital Color Press User Guide...
Page 222: Paper Jams At Lever 2B And Knob 2C
4. Return the lever 2b to its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. 16-24 ® Xerox 770 Digital Color Press User Guide...
Page 223: Paper Jams At 2C, 2E, 2F, And 2D
4. If you cannot remove the paper, return the lever 2e/2f to its original position. Swing the lever 2e/2f, turn the knob 2c to the right, and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. ® 16-25 Xerox 770 Digital Color Press User Guide...
Page 224: Paper Jams At 2D And Lever 2G
1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Pull out the folder output tray ( 2d), swing lever the 2g, and remove the jammed paper. 16-26 ® Xerox 770 Digital Color Press User Guide...
Page 225: Paper Jams At Unit 4 And Knob 4A
A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at unit 4 and knob 4a 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. ® 16-27 Xerox 770 Digital Color Press User Guide...
Page 226: Paper Jams At Finisher Top Tray
A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at finisher top tray 1. Make sure that the machine has stopped printing. 16-28 ® Xerox 770 Digital Color Press User Guide...
Page 227: Paper Jams At Finisher Stacker Tray
Paper jams at finisher stacker tray 1. Make sure that the machine has stopped printing. 2. Remove jammed paper from the finisher stacker tray. Note If paper is torn, check inside the machine and remove it. ® 16-29 Xerox 770 Digital Color Press User Guide...
Page 228: Paper Jams At The Optional Booklet Maker Tray
2. Open the Right Cover on the finisher. 3. Turn knob 4a and remove any jammed paper from the optional booklet maker tray. Note If paper is torn, check inside the machine and remove it. 16-30 ® Xerox 770 Digital Color Press User Guide...
Page 229: Stapler Faults
Remove the bent staple when opening the staple cartridge cover. If you do not remove the bent staple, a staple jam may occur as a result. Use the staple cartridge cover only when removing the bent staple. ® 16-31 Xerox 770 Digital Color Press User Guide...
Page 230: Staple Jams In The Standard Staple Cartridge
4. Check the inside of the finisher for any remaining staples, and if necessary, remove them. 5. Open the staple cartridge unit as shown and remove the jammed staple. Warning To avoid injury to your fingers, carefully remove the jammed staples from the cartridge. 16-32 ® Xerox 770 Digital Color Press User Guide...
Page 231: Staple Jams In The Booklet Maker Cartridge
1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. While pressing the lever to the right, pull out the booklet staple cartridge unit. ® 16-33 Xerox 770 Digital Color Press User Guide...
Page 232 To avoid injury to your fingers, carefully remove the jammed staples from the cartridge. 6. While holding the tabs of a new staple cartridge, push it into the unit. 7. Push the staple cartridge unit to its original position in the machine. 16-34 ® Xerox 770 Digital Color Press User Guide...
Page 233: Reinserting The Standard Staple Cartridge
3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. If necessary, the staple cartridge unit as shown and remove the jammed staple. ® 16-35 Xerox 770 Digital Color Press User Guide...
Page 234 7. Detach the outside staples along the line. 8. Push a new staple cartridge into the unit. 9. Reinstall the cartridge unit to its original position in the finisher. 16-36 ® Xerox 770 Digital Color Press User Guide...
Page 235: Fault Codes
If an error code appears that is not listed in the table below, or if an error persists after following the listed solution, then contact your Xerox Customer Support Center. If an error code is displayed, all print data of the machine as well as print data stored in the machine’s built-in memory is discarded.
Page 236 The settings for punching Confirm the punching position and are canceled try to print again. 124 706 The settings for folding are Confirm the folding settings and try canceled to print again. 16-38 ® Xerox 770 Digital Color Press User Guide...
Page 237: Specifications
*When using A4 LEF, B5 LEF, 8.5 x 11 in. LEF, 8 x 10 in. LEF, 7.5 x 10.5 in. LEF only. When using paper of other sizes, tray capacity is 1,500 sheets and 100 sets. **Tray may not support some paper types. ® 16-39 Xerox 770 Digital Color Press User Guide...
Page 238 Hole Punching Supported paper size: • Maximum: A3/11 x 17 in. • Minimum: B5 LEF (2 holes), A4 LEF (4 holes) Number of holes: 2, 4, 3 (optional) Paper type: 55-220 gsm 16-40 ® Xerox 770 Digital Color Press User Guide...
Page 239 Maximum number of sheets: Fold • Fold and Staple: 25 sheets • Fold only: 5 sheets When using Xerox 20 lb./75 gsm paper, only 14 sheets can be stapled if adding a cover. Paper size: • Maximum: A3, 13 x 18 in.
Page 240: Optional C/Z Folder
Z-paper size: 11 x 17 in./A3, 10 x 14 in./B4, 8K Paper type: 16-24 lb./64-90 gsm Output tray: Stacker (middle) tray • Capacity: Maximum: 80 sheets (A3/11 x 17 in. Xerox 20 lb./75 gsm paper Z folding) 20 sheets for 8K and 10 x 14 in./B4 C-Fold Paper size: A4/8.5 x 11 in.
Page 241: Squarefold Trimmer Module
SquareFold Trimmer Module already assembled. Any adjustments to the image of the original and its placement on the booklet page must be done from the machine UI, your print driver, or from the print server. ® 17-1 Xerox 770 Digital Color Press User Guide...
Page 242: Identifying The Components
The top covers cannot be opened during normal operation or when the machine is idle. The covers can be opened only when an indicator is lit and a jam/fault occurs within the SquareFold Trimmer Module. 17-2 ® Xerox 770 Digital Color Press User Guide...
Page 243: Paper Path
Booklets exiting/leaving the SquareFold Trimmer Module may contain trim remnants/scraps from the previously trimmed booklet. This is due to static electricity build-up and is normal. If booklets contain trim remnants/scraps, simply remove and discard them. ® 17-3 Xerox 770 Digital Color Press User Guide...
Page 244: Control Panel
“Square Fold options.” Square Fold feature The Square Fold feature can be selected/accessed from your computer print driver, the machine UI, or from the print server. 17-4 ® Xerox 770 Digital Color Press User Guide...
Page 245: Square Fold Options
4. +1/High/High 1: Use this setting when you want a greater amount of pressure applied to the spine of the booklet, but not as much pressure as the +2 setting uses. 5. Auto/Normal: This is the machine default setting and is used for most jobs. ® 17-5 Xerox 770 Digital Color Press User Guide...
Page 246: Accessing The Square Fold Options
• For jobs already at the print server, continue to Step 3. 2. From your computer, open the desired job in its appropriate application (for example, Microsoft Word or Adobe Reader). a) Select File and Print. 17-6 ® Xerox 770 Digital Color Press User Guide...
Page 247: Accessing The Square Fold Options For Copy Jobs
• Booklets exiting/leaving the SquareFold Trimmer Module may contain trim remnants/scraps from the previously trimmed booklet. This is due to static electricity build-up and is normal. If booklets contain trim remnants/scraps, simply remove and discard them. ® 17-7 Xerox 770 Digital Color Press User Guide...
Page 248 20 mm (0.078 in.) will result in no trimming to the booklet edge. Choose the setting that best fits your needs for the booklet output. 17-8 ® Xerox 770 Digital Color Press User Guide...
Page 249: Trim Guidelines
12 x 18 in./305 x 6 x 9 in./152 x 80 lbs./120 458 mm 229 mm 12 x 18 in./305 x 6 x 9 in./152 x 80 lbs./120 458 mm 229 mm ® 17-9 Xerox 770 Digital Color Press User Guide...
Page 250: Accessing The Trimmer Options
Select Fold & Staple. c) From the Booklet Creation - Fold & Staple screen, select either Fold Only or Fold & Staple. To access the Trimmer feature, select the Booklet Trimming/Pressing button. 17-10 ® Xerox 770 Digital Color Press User Guide...
Page 251: Hints And Tips
• Do you need to shift any full-page images in order to ensure they fit on the finished booklet? These are important questions which can affect the output of your booklet jobs, especially if you are using full-page images and trimming the booklet edges. ® 17-11 Xerox 770 Digital Color Press User Guide...
Page 252: Follow These Tips
User Interface (UI). Note To determine if the jam/fault is within the finisher or with the SquareFold Trimmer Module, always begin your troubleshooting with the SquareFold Trimmer Module. 17-12 ® Xerox 770 Digital Color Press User Guide...
Page 253: Clearing Jams
SquareFold Trimmer Module control panel. 1. Make sure that the machine is not in operation, and press the button on the left cover of the Trimmer unit to open the cover. ® 17-13 Xerox 770 Digital Color Press User Guide...
Page 254 3. If you cannot remove the paper in Step 2, open the right cover of the finisher. 4. Turn the knob 4a to the right, and then remove the jammed paper. 17-14 ® Xerox 770 Digital Color Press User Guide...
Page 255: Clearing E3 Jams
Use the following procedure to clear jams when the E3 LED is lit on the SquareFold Trimmer Module control panel. 1. Make sure that the machine is not in operation, and press the button on the right cover of the Trimmer unit to open the cover. ® 17-15 Xerox 770 Digital Color Press User Guide...
Page 256: Fault Codes
If a jam/fault occurs in the SquareFold Trimmer Module, the machine’s UI displays a jam/fault message. The following table provides a list of fault codes for the SquareFold Trimmer Module and a list of related finisher fault codes. 17-16 ® Xerox 770 Digital Color Press User Guide...
Page 257 SquareFold Trimmer Module 013-223 If fault persists, call for service. 013-224 013-225 013-226 013-227 013-228 013-229 013-230 013-231 013-232 013-233 013-234 013-235 013-236 013-237 013-238 013-239 013-240 013-241 013-242 013-243 013-246 ® 17-17 Xerox 770 Digital Color Press User Guide...
Page 258 012-302 jams. Close the finisher cover(s). Follow the instructions shown on the machine’s UI to resume printing. If fault persists, power off/on the machine. If fault persists, call for service. 17-18 ® Xerox 770 Digital Color Press User Guide...
Page 259: Technical Data
• 5-25 sheet booklet (up to 100 imaged sides) at 200 lb./80 gsm Cut amount: 2-20 mm, adjustable in 0.1 mm increments Paper weights 16 lb. bond-90 lb. cover (60-220 gsm) ® 17-19 Xerox 770 Digital Color Press User Guide...
Page 260 SquareFold Trimmer Module 17-20 ® Xerox 770 Digital Color Press User Guide...
Page 261 Finishing devices 1-5 Color Shift 5-8 Folding 5-28 Completed Jobs 7-1 Copy 5-1 Copy tab 5-3 Image Quality tab 5-5 GBC AdvancedPunch 1-8 Layout Adjustment tab 5-8 General problems 10-27 Output Color 5-5 ® Xerox 770 Digital Color Press User Guide...
Page 262 Low power mode 1-12 Color Shift 5-8 Image Enhancement 5-7 Image Options 5-6 Image Quality tab 5-5 Machine components 1-1 Original Type 5-6 Machine Configuration 8-2 Image Rotation 5-12 Image Shift 5-11 ® Xerox 770 Digital Color Press User Guide...
Page 263 Envelope jams in the Bypass tray 10-10 Booklet Creation 5-17 High Capacity Stacker (HCS) Copy Output 5-16 E1, E2, and E3 15-5 Covers 5-19 E4, E5, and E6 15-6 FaceUp/Down Output 5-28 E7 15-8 Folding 5-28 ® Xerox 770 Digital Color Press User Guide...
Page 264 SquareFold Trimmer Module 1-11, 17-1 Module 14-3 components 17-2 Printing 3-1 control panel 17-4 from the Xerox EX Print Server 3-2 fault codes 17-16 from the Xerox FreeFlow Print Server 3-1 fold options 17-5 from your computer 3-1 Print Reports 8-2 ®...
Page 265 Tray 5 (Bypass) Stored Programming 8-5 Submitting a print job 3-1 loading transparencies in Trays 1, 2, and from the Xerox EX Print Server 3-2 3 4-3 from the Xerox FreeFlow Print Server 3-1 with 1-Sided print jobs and the optional...
Page 266 Index Usage Counters 8-4 User Account Billing Information 8-4 User Interface (UI) 1-4 Variable Repeat 5-24 Watermark 5-26 World Wide Web help www.xerox.com 2-1 ® Xerox 770 Digital Color Press User Guide...

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