Lenovo 5458 Installation And Service Manual

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System x3250 M5

Type 5458

Installation and Service Guide

Table of Contents

Troubleshooting

Summary of Contents for Lenovo 5458

Page 1 System x3250 M5 Type 5458 Installation and Service Guide...
Page 3 System x3250 M5 Type 5458 Installation and Service Guide...
Page 4 Before using this information and the product it supports, read the general information in Appendix D, “Getting help and technical assistance,” on page 473, “Notices” on page 477, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD. Second Edition (August 2015) ©...
Page 5: Table Of Contents
Chapter 1. The Lenovo System x3250 M5 Completing the installation . . 79 Type 5458 server ... 1 Replacing the PCI riser-card assembly . 79 The Lenovo System x Documentation CD .
Page 6 Particulate contamination . . 479 Chapter 5. Parts listing, Lenovo Telecommunication regulatory statement . . 480 System x3250 M5 Type 5458 ..153 Electronic emission notices . . 480 Replaceable server components . . 153 Federal Communications Commission (FCC) Structural parts .
Page 7: Safety
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright Lenovo 2015, 2015...
Page 8: Guidelines For Trained Service Technicians
Use good judgment to identify potential unsafe conditions that might be caused by unsupported alterations or attachment of unsupported features or optional devices that are not addressed in this section. If System x3250 M5 Type 5458: Installation and Service Guide...
Page 9: Guidelines For Servicing Electrical Equipment
you identify an unsafe condition, you must determine how serious the hazard is and whether you must correct the problem before you work on the product. Consider the following conditions and the safety hazards that they present: v Electrical hazards, especially primary power. Primary voltage on the frame can cause serious or fatal electrical shock.
Page 10: Safety Statements
Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Statement 1 viii System x3250 M5 Type 5458: Installation and Service Guide...
Page 11 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product.
Page 12 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) System x3250 M5 Type 5458: Installation and Service Guide...
Page 13 Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 14 The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. Rack Safety Information, Statement 2 System x3250 M5 Type 5458: Installation and Service Guide...
Page 15 DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v Always install servers and optional devices starting from the bottom of the rack cabinet. v Always install the heaviest devices in the bottom of the rack cabinet. xiii Safety...
Page 16 System x3250 M5 Type 5458: Installation and Service Guide...
Page 17: Chapter 1. The Lenovo System X3250 M5 Type 5458 Server
Chapter 1. The Lenovo System x3250 M5 Type 5458 server This Installation and Service Guide contains information and instructions for setting up your Lenovo System x3250 M5 Type 5458 server, instructions for installing some optional devices, cabling and configuring the server, removing and replacing devices, and diagnostics and troubleshooting information.
Page 18 3.5-inch simple-swap SATA hard disk drives. If firmware and documentation updates are available, you can download them from the Lenovo website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be...
Page 19: The Lenovo System X Documentation Cd
The following illustration shows the QR code (ibm.co/1a17VUF) Figure 4. QR code You can download the Lenovo ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us.
Page 20: The Documentation Browser
The following documentation also comes with the server: System x3250 M5 Type 5458: Installation and Service Guide...
Page 21 Environmental Notices and User Guide This document is in PDF format on the Lenovo Documentation CD. It contains translated environmental notices. v Lenovo License Agreement for Machine Code This document is in PDF format on the Lenovo Documentation CD. It provides translated versions of the Lenovo License Agreement for Machine Code for your product.
Page 22: Notices And Statements In This Document
Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the Lenovo System x Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.
Page 23 Two Ethernet ports (1, 2) are enabled and another two Ethernet ports (3, 4) by Features on Demand (FOD) v Five-port integrated SATA controller v One serial port v One VGA port Video controller (integrated into IMM2): v Matrox G200eR2 Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 24 – 5°C to 40°C (41°F to 104°F) – Altitude: 0 to 950 m (3,117 ft); decrease the maximum system temperature by 1°C for every 175 m increase in altitude. v Humidity: – Non-condensing: -12°C dew point (10.4°F) System x3250 M5 Type 5458: Installation and Service Guide...
Page 25 New Orchard Road Armonk, New York 10504 http://www.ibm.com/customersupport/ For more information on the energy efficiency program, go to http://www.ibm.com/systems/x/hardware/energy-star/index.html. Product Type: Computer server Year first manufactured: 2014 Internal/external power supply efficiency: Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 26: What Your Server Offers
(as the IPMI event log), the Integrated Management Module II (IMM2) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file.
Page 27 It provides the hardware support for the Trusted Computing Group (TCG) specification. You can download the software to support the TCG specification, when the software is available. See http://www.ibm.com/systems/x/hardware/enterprise/index.html for details Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 28 The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1, “The Lenovo System x3250 M5 Type 5458 server,” on page 1.
Page 29: Reliability, Availability, And Serviceability
Your server has the following RAS features: v 3-year parts and 3-year labor limited warranty (Machine Type 5458) v Backup basic input/output system switching under the control of the Integrated Management Module II (IMM2)
Page 30: Systems Director
For the locations of other LEDs on the system board, see “System-board LEDs” on page 29. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server. System x3250 M5 Type 5458: Installation and Service Guide...
Page 31 Figure 7. Front view of the 2.5-inch hot-swap hard disk drive server with four hard disk drives The following illustration shows the controls, LEDs, and connectors on the front of the 2.5-inch simple-swap hard disk drive model with four hard disk drives. Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 32 Hard disk drive activity LED: When this LED is flashing, it indicates that the associated hard disk drive is in use. v Hard disk drive activity LED: System x3250 M5 Type 5458: Installation and Service Guide...
Page 33: Operator Information Panel
The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server. – Lit: The server is turned on. v Reset button: Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 34: Rear View
The following illustrations show the connectors and LEDs on the rear of the server. The following illustration shows the LEDs and connectors on the rear of the fixed power-supply model. Figure 12. Connectors on the rear of the fixed power-supply model System x3250 M5 Type 5458: Installation and Service Guide...
Page 35 AC power LED: This green LED provides status information about the power supply. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see “Power-supply LEDs” on page 122. Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 36: Server Power Features
It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
Page 37 If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the server. Chapter 1. The Lenovo System x3250 M5 Type 5458 server...
Page 38 PCI Express assembly. Otherwise, the Wake on LAN feature might not work. v The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a critical system failure. System x3250 M5 Type 5458: Installation and Service Guide...
Page 39: Chapter 2. Installing Optional Devices
Dynamic System Analysis (DSA) stress test. In addition to the instructions in this chapter for installing optional hardware devices, updating firmware and device drivers, and completing the installation, Business Partners must also complete the following steps: © Copyright Lenovo 2015, 2015...
Page 40: Sending Dsa Data To Lenovo
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “Sending DSA data to Lenovo.”...
Page 41: System-Board Internal Connectors
Figure 16. Server components Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
Page 42: System-Board External Connectors
Figure 17. Internal connectors on the system board System-board external connectors The following illustration shows the external connectors on the system board. System x3250 M5 Type 5458: Installation and Service Guide...
Page 43: System-Board Switches And Jumpers
Figure 18. External connectors on the system board System-board switches and jumpers The following illustration shows the location and description of the switches, jumpers, and buttons. Important: 1. Before you change any switch settings or move any jumpers, turn off the server;...
Page 44 The following table describes the functions of the SW1 switch block on the system board. Table 4. System board SW1 switch block definition Switch Default number position Description Asserts TPM physical presence. When this switch is toggled on, the TPM physical presence is asserted. System x3250 M5 Type 5458: Installation and Service Guide...
Page 45: System-Board Leds
You might have to use a pen or the end of a straightened paper clip to press the button. You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support).
Page 46: Pci Riser-Card Assembly Connectors
Figure 20. The LEDs on the system board PCI riser-card assembly connectors The following illustration shows the locations of the PCI slots on the riser-card assembly. Figure 21. Connectors on PCI riser-card assembly System x3250 M5 Type 5458: Installation and Service Guide...
Page 47: Installation Guidelines
Installation guidelines Use the installation guidelines to install the Lenovo System x3250 M5 Type 5458. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data.
Page 48: System Reliability Guidelines
To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. System x3250 M5 Type 5458: Installation and Service Guide...
Page 49: Handling Static-Sensitive Devices
You might have to have the server turned on while the cover is off, to look at system-board LEDs or replace hot-swap components. Follow these guidelines when you work inside a server that is turned on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server;...
Page 50: Removing The Air Baffle
If you are replacing a server component or installing an optional device in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. System x3250 M5 Type 5458: Installation and Service Guide...
Page 51: Installing The 2.5-Inch Simple-Swap Hard Disk Drive Backplate Assembly
About this task To remove the air baffle, complete the following steps. Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle out of the server.
Page 52 4. Lower the backplate assembly into the slot in the chassis until the front tab clicks into the latches on the chassis. Figure 25. 2.5-inch simple-swap hard disk drive backplate assembly installation System x3250 M5 Type 5458: Installation and Service Guide...
Page 53 5. Install the Lenovo ServeRAID SAS/SATA controller (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61) before connecting the cables to the hardware RAID card. v If you are installing the 2.5-inch simple-swap hard disk drive backplate assembly for the left side cable connection to the PCI riser-card assembly (hardware RAID card inserted on the left side), connect the cables as follows: Figure 26.
Page 54 PCI riser-card assembly (hardware RAID card inserted on the right side), connect the cables as follows: System x3250 M5 Type 5458: Installation and Service Guide...
Page 55: Installing The 3.5-Inch Simple-Swap Hard Disk Drive Backplate Assembly
Figure 28. 2.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) 6. Make sure the relevant cables pass through the cable clips. 7. Reinstall the PCI riser-card assembly if applicable (see “Replacing the PCI riser-card assembly”...
Page 56 2. Remove the PCI riser-card assembly if applicable (see “Removing the PCI riser-card assembly” on page 169). 3. Align the tabs of the drive backplate assembly with the backplate assembly slots at the back of the backplate assembly cage. System x3250 M5 Type 5458: Installation and Service Guide...
Page 57 Figure 31. 3.5-inch simple-swap hard disk drive backplate assembly installation 5. Install the Lenovo ServeRAID SAS/SATA controller (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61) before connecting the cables to the hardware RAID card.
Page 58 PCI riser-card assembly (hardware RAID card inserted on the right side), connect the cables as follows: System x3250 M5 Type 5458: Installation and Service Guide...
Page 59: Installing The 2.5-Inch Hot-Swap Hard Disk Drive Backplane (4 To 8 Hard Disk Drive Upgrade)
Figure 33. 3.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) 6. Make sure the relevant cables pass through the cable clips. 7. Reinstall the PCI riser-card assembly if applicable (see “Replacing the PCI riser-card assembly”...
Page 60 6. Align the backplane with the backplane alignment slots in the chassis. 7. Lower the backplane into the slot in the chassis until the front tab clicks into the latches on the chassis. System x3250 M5 Type 5458: Installation and Service Guide...
Page 61 Figure 35. 2.5-inch hot-swap 4 to 8 hard disk drive upgrade backplane installation 8. Install the Lenovo ServeRAID SAS/SATA controller (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61) before connecting the cables to the hardware RAID card. Figure 36. Eight 2.5-inch hot-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) 9.
Page 62: Installing Drives
The following illustrations show the locations of the IDs of the drives. The ID numbers and the drive bay numbers are the same. 2.5-inch hot-swap hard disk drive IDs This section shows the 2.5-inch hot-swap hard disk drive IDs. System x3250 M5 Type 5458: Installation and Service Guide...
Page 63 Figure 37. Front view of the four 2.5-inch hot-swap hard disk drives model Figure 38. Front view of the eight 2.5-inch hot-swap hard disk drives model 2.5-inch simple-swap hard disk drive IDs This section shows the 2.5-inch simple-swap hard disk drive IDs. Figure 39.
Page 64: Installing A Hot-Swap Hard Disk Drive
2. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface. 3. Install the hard disk drive in the drive bay: System x3250 M5 Type 5458: Installation and Service Guide...
Page 65 a. Make sure that the tray handle is in the open (unlocked) position. b. Align the drive with the guide rails in the bay. Figure 43. 2.5-inch hot-swap hard disk drive installation Figure 44. 3.5-inch hot-swap hard disk drive installation c.
Page 66: Installing A Simple-Swap Hard Disk Drive
Grasp the black drive handle and slide the blue release latch to the right and align the drive assembly with the guide rails in the bay. Figure 45. 2.5-inch simple-swap hard disk drive installation System x3250 M5 Type 5458: Installation and Service Guide...
Page 67: Installing The Optional Dvd Drive
Figure 46. 3.5-inch simple-swap hard disk drive installation b. Gently push the drive into the bay until the drive stops. 4. Reinstall the drive bay filler panel that you removed earlier. 5. If you are installing additional simple-swap hard disk drives, do so now. What to do next If you have other devices to install, do so now.
Page 68 There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. System x3250 M5 Type 5458: Installation and Service Guide...
Page 69 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 Laser Product Laser Klasse 1 Laser Klass 1...
Page 70: Memory Module Installation
You can use compatible DIMMs from various manufacturers in the same pair. v The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format. v gGB eRxf PC3v-wwwwwm-aa-bb-cc System x3250 M5 Type 5458: Installation and Service Guide...
Page 71 where: – gGB is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB) – eR is the number of ranks - 1R = single-rank - 2R = dual-rank - 4R = quad-rank – xf is the device organization or bit width (for example, x4, x8, or x16) - x4 = x4 organization (4 DQ lines per SDRAM) - x8 = x8 organization - x16 = x16 organization...
Page 72: Unbuffered Dimms (Udimms)
Table 7. Maximum memory population using ranked UDIMMs (depending on your model) Number of UDIMMs DIMM type Size Total memory Dual-rank UDIMMs 4 GB 16 GB Dual-rank UDIMMs 8 GB 32 GB System x3250 M5 Type 5458: Installation and Service Guide...
Page 73: Installing A Dimm
v The following table shows the UDIMM memory population rule to optimize the system performance. Table 8. UDIMM population rule DIMM connector 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 Populated Empty Populated Empty Populated Populated Populated Populated Installing a DIMM Use this information to install a DIMM.
Page 74 2, 4 3. Open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3250 M5 Type 5458: Installation and Service Guide...
Page 75: Installing An Adapter
Figure 52. DIMM installation 4. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 5. Turn the DIMM so that the alignment slot align correctly with the alignment tab.
Page 76 PCI riser-card assembly. Make sure that the adapter is securely installed in the PCI riser-card assembly. Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab on the expansion-slot filler. System x3250 M5 Type 5458: Installation and Service Guide...
Page 77: Installing An Lenovo Serveraid Sas/Sata Controller
Note: If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to reconfigure your disk arrays after you install an adapter. See the ServeRAID documentation on the Lenovo ServerRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager.
Page 78 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
Page 79 Figure 56. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (left PCI module connection) Chapter 2. Installing optional devices...
Page 80 Figure 57. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (right PCI module connection) System x3250 M5 Type 5458: Installation and Service Guide...
Page 81 Figure 58. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection) Chapter 2. Installing optional devices...
Page 82 Figure 59. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (right PCI module connection) System x3250 M5 Type 5458: Installation and Service Guide...
Page 83: Installing An Optional Serveraid Sas/Sata Controller Memory Module
Figure 60. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection with two backplanes) 6. Make sure the relevant cables pass through the cable clips. 7. Align the ServeRAID SAS/SATA controller so that the keys align correctly with the connector on the PCI riser-card assembly.
Page 84 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
Page 85: Installing A Raid Adapter Battery Or Flash Power Module
169). 3. Install the ServeRAID adapter in the PCI riser-card assembly (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61). 4. Connect one end of the cable to the connector. 5. Make sure the relevant cables pass through the cable clips.
Page 86 Align the cable connector with the slot on the holder. Place the battery or flash power module into the holder and make sure that the holder engages the battery or flash power module securely. System x3250 M5 Type 5458: Installation and Service Guide...
Page 87: Installing A Usb Embedded Hypervisor Flash Device
Figure 63. RAID adapter battery or flash power module installation Note: The positioning of the remote battery or flash power module depends on the type of the remote batteries or flash power modules that you install. d. Connect the other end of the cable to the cable connector on the battery or flash power module.
Page 88 4. Align the USB flash device with the connector on the system board and push it into the connector until it is firmly seated. 5. Slide the lockbar on the flash device connector to the locked position until it is firmly seated. System x3250 M5 Type 5458: Installation and Service Guide...
Page 89: Installing A Hot-Swap Power Supply
Figure 65. USB embedded hypervisor flash device installation 6. Reinstall the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 79). What to do next If you have other devices to install, do so now. Otherwise, go to “Completing the installation”...
Page 90 Save the power-supply filler panel in case you remove the power supply at a later time. Important: During normal operation, each power-supply bay must contain either a power supply or power-supply filler panel for proper cooling. System x3250 M5 Type 5458: Installation and Service Guide...
Page 91: Installing The Operating Temperature Enhancement Kit
Figure 66. Hot-swap power supply installation 2. Slide the hot-swap power supply into the bay until the release latch clicks into place. 3. Connect one end of the power cord for the new power supply into the ac connector on the back of the power supply; then, connect the other end of the power cord into a properly grounded electrical outlet.
Page 92 “System-board internal connectors” on page 25 for the location of the Operating temperature enhancement kit connector on the system board). 4. Route the cable along the chassis. Make sure the relevant cables pass through the cable clips. System x3250 M5 Type 5458: Installation and Service Guide...
Page 93 Thermal sensor cable Figure 68. Operating temperature enhancement kit connection for 2.5-inch hard disk drive model Chapter 2. Installing optional devices...
Page 94 Operating temperature enhancement kit locks into place with an audible click. Figure 70. Operating temperature enhancement kit installation System x3250 M5 Type 5458: Installation and Service Guide...
Page 95: Completing The Installation
6. Reinstall the PCI riser-card assembly (see “Replacing the PCI riser-card assembly”). What to do next If you have other devices to install, do so now. Otherwise, go to “Completing the installation.” Completing the installation Use this information to complete the installation. About this task To complete the installation, complete the following steps.
Page 96: Replacing The Air Baffle
Procedure 1. Install the adapter in the PCI riser-card assembly (see “Replacing an adapter” on page 194 or “Replacing an Lenovo ServeRAID SAS/SATA controller” on page 197). 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card assembly.
Page 97: Replacing The Cover
disconnect the power cords and all external cables. About this task To replace the air baffle, complete the following steps. Procedure 1. Align the air baffle pins with the baffle pin holes on the server chassis and fan cage assembly; then, lower the air baffle into the server. Press the air baffle down until it is securely seated.
Page 98: Connecting The Cables
Connecting the cables Use this information to connect the cables. About this task The following illustration shows the locations of the input and output connectors on the front of the server. System x3250 M5 Type 5458: Installation and Service Guide...
Page 99 Figure 74. Input and output connectors on the front of the 3.5-inch hard disk drive server model Figure 75. Input and output connectors on the front of the 2.5-inch hard disk drive server model The following illustration shows the locations of the input and output connectors on the rear of the server.
Page 100: Updating The Server Configuration
RAID adapter for information about reconfiguring the disk arrays. For information about configuring the Ethernet controller, see “Configuring the Ethernet controller” on page 101. System x3250 M5 Type 5458: Installation and Service Guide...
Page 101: Chapter 3. Configuration Information And Instructions
The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management Module II (IMM2) firmware, go to http://www.ibm.com/support/fixcentral.
Page 102: Configuring The Server
Remote presence capability and blue-screen capture The remote presence and blue-screen capture features are integrated functions of the Integrated Management Module II (IMM2). The remote presence feature provides the following functions: System x3250 M5 Type 5458: Installation and Service Guide...
Page 103 (Command Line) Utility for Infrastructure (HII) Storage Management ServeRAID-M1115 adapter MegaRAID BIOS MegaRAID Storage Manager Configuration Utility (press (MSM), MegaCLI (Command Ctrl+H to start), pre-boot CLI Line Interface), and Lenovo (press Ctrl+P to start), Director ServerGuide, HII Chapter 3. Configuration information and instructions...
Page 104: Using The Serverguide Setup And Installation Cd
You can download a free image of the ServerGuide Setup and Installation CD from http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-GUIDE. In addition to the ServerGuide Setup and Installation CD, you must have your operating-system CD to install the operating system. System x3250 M5 Type 5458: Installation and Service Guide...
Page 105 When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model.
Page 106: Using The Setup Utility
Setup utility menu is available. 3. Select settings to view or change. Setup utility menu choices Use the Setup utility main menu to view and configure server configuration data and settings. System x3250 M5 Type 5458: Installation and Service Guide...
Page 107 The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the firmware, some menu choices might differ slightly from these descriptions. v System Information Select this choice to view information about the server. When you make changes through other choices in the Setup utility, some of those changes are reflected in the system information;...
Page 108 Select this choice to view or set the POST loader watchdog timer value. v Reboot System on NMI Select this choice to enable or disable restarting the system whenever a nonmaskable interrupt (NMI) occurs. Enable is the default. System x3250 M5 Type 5458: Installation and Service Guide...
Page 109 v Halt on Severe Error Select this choice to enable or disable the system from booting into OS, displaying the POST event viewer whenever a severe error was detected. Disable is the default. – Storage Select this choice to view or change the storage device settings. –...
Page 110 Setup utility menu. If you set a power-on password for a user and an administrator password for a system administrator, you must type the power-on password to complete the System x3250 M5 Type 5458: Installation and Service Guide...
Page 111: Using The Boot Manager
system startup. A system administrator who types the administrator password has access to the full Setup utility menu; the system administrator can give the user authority to set, change, and delete the power-on password. A user who types the power-on password has access to only the limited Setup utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority.
Page 112: Starting The Backup Server Firmware
UpdateXpress System Pack Installer. Changing the Power Policy option to the default settings after loading UEFI defaults The default settings for the Power Policy option are set by the IMM2. System x3250 M5 Type 5458: Installation and Service Guide...
Page 113: Using The Integrated Management Module Ii (Imm2)
About this task To change the Power Policy option to the default settings, complete the following steps. Procedure 1. Turn on the server. Note: Approximately 20 seconds after the server is connected to AC power, the power-control button becomes active. 2.
Page 114: Using The Remote Presence And Blue-Screen Capture Features
Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state v Remotely accessing the server, using the keyboard and mouse from a remote client System x3250 M5 Type 5458: Installation and Service Guide...
Page 115 v Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO and diskette image files as virtual drives that are available for use by the server v Uploading a diskette image to the IMM2 memory and mapping it to the server as a virtual drive The blue-screen capture feature captures the video display contents before the IMM2 restarts the server when the IMM2 detects an operating-system hang...
Page 116 State, disable Windows 2008 or 2012 firewall or type the following command in the Windows 2008 or 2012 console. This might also affect blue-screen capture features. netsh firewall set icmpsetting type=8 mode=ENABLE System x3250 M5 Type 5458: Installation and Service Guide...
Page 117: Using The Embedded Hypervisor
Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. About this task The USB flash device can be installed in USB connectors on the system board (see “System-board internal connectors”...
Page 118: Enabling Features On Demand Ethernet Software
Channel over Ethernet (FCoE) and iSCSI storage protocols that is integrated in the Integrated Management Module II (IMM2). For more information and instructions for activating the Features on Demand Ethernet software key, see the Lenovo Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
Page 119: Advanced Settings Utility Program
If you plan to use Systems Director to manage the server, you must check for the latest applicable Systems Director updates and interim fixes. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
Page 120: Updating The Universal Unique Identifier (Uuid)
The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo Web site. To download the ASU and update the UUID, complete the following steps.
Page 121 c. Under ToolsCenter, select View ToolsCenter downloads. d. Select Advanced Settings Utility (ASU). e. Scroll down and click on the link and download the ASU version for your operating system. 2. ASU sets the UUID in the Integrated Management Module II (IMM2). Select one of the following methods to access the Integrated Management Module II (IMM2) to set the UUID: v Online from the target system (LAN or keyboard console style (KCS) access)
Page 122 See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the Lenovo website. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
Page 123: Updating The Dmi/Smbios Data
UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
Page 124 IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. To download the Advanced Settings Utility Users Guide, complete the following steps: System x3250 M5 Type 5458: Installation and Service Guide...
Page 125 Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document. a. Go to http://www.lenovo.com/support. b. Click Downloads tab at the top of the panel. c. Under ToolsCenter, select View ToolsCenter downloads.
Page 126 5. Restart the server. System x3250 M5 Type 5458: Installation and Service Guide...
Page 127: Chapter 4. Troubleshooting
Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact IBM or an approved warranty service provider. For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. © Copyright Lenovo 2015, 2015...
Page 128 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You System x3250 M5 Type 5458: Installation and Service Guide...
Page 129: Undocumented Problems
Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3250 M5 server. Chapter 4. Troubleshooting...
Page 130: Checkout Procedure
To find service bulletins that are available for the Lenovo System x3250 M5 server, go to http://www.lenovo.com/support and search for 5458, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Page 131: Performing The Checkout Procedure
Performing the checkout procedure Use this information to perform the checkout procedure. About this task To perform the checkout procedure, complete the following steps: Procedure 1. Is the server part of a cluster? v No: Go to step 2. v Yes: Shut down all failing servers that are related to the cluster. Go to step 2. 2.
Page 132 DSA Portable creates a DSA log, which is a chronologically ordered merge of the system-event log (as the IPMI event log), the Integrated Management Module II (IMM2) event log (as the ASM event log), and the operating-system System x3250 M5 Type 5458: Installation and Service Guide...
Page 133 You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file. Note: Use the latest available version of DSA to make sure you are using the most recent configuration data.
Page 134: Light Path Diagnostics
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 135: Error Leds
Table 11. The suggested actions to correct the detected problem for each LED light (continued) Description Action Check log (yellow) An error has occurred and cannot be 1. Check the IMM2 event log and the isolated without performing certain system-error log for information about procedures.
Page 136 If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 137 Table 12. The suggested actions to correct the detected problem for each LED light (continued) Description Action DIMM error LEDs A memory DIMM has failed or is 1. Remove the DIMM that has the lit incorrectly installed. error LED. 2. Reseat the DIMM. 3.
Page 138: Power-Supply Leds
One 1 GB DIMM v Power supply v Power cord v ServeRAID SAS/SATA adapter v Five cooling fans The following illustration shows the LEDs and connectors on the rear of the fixed power-supply model. System x3250 M5 Type 5458: Installation and Service Guide...
Page 139 Figure 80. LEDs and connectors on the rear of the fixed power-supply model The following illustration shows the LEDs and connectors on the rear of the redundant power-supply model. Figure 81. LEDs and connectors on the rear of the redundant power-supply model The following table describes the problems that are indicated by various combinations of the power-supply LEDs and suggested actions to correct the detected problems.
Page 140: System Pulse Leds
You can now press the power-control button to power-on the server. (Trained technician only) If this LED does not blink within 30 seconds of connecting a power source to the server, replace the system board. System x3250 M5 Type 5458: Installation and Service Guide...
Page 141: Event Logs
Event logs Error codes and messages are displayed in POST event log, system-event log, Integrated Management Module II (IMM2) event log, and DSA event log. v POST event log: This log contains the most recent error codes and messages that were generated during POST. You can view the contents of the POST event log from the Setup utility (see “Starting the Setup utility”...
Page 142 (using an v Run DSA Portable to view the diagnostic event log (requires IPMI driver) operating system controlled network or create an output file that you can send to Lenovo service and support ports). (using ftp or local copy).
Page 143: Post
Table 15. Methods for viewing event logs (continued) Condition Action The server is hung, and no v If DSA Preboot is installed, restart the server and press F2 to start DSA communication can be made with the Preboot and view the event logs (see “Running DSA Preboot diagnostic IMM2.
Page 144 DSA Preboot provides diagnostics for the following system components, if they are installed: – Emulex network adapter – Optical devices (CD or DVD) – Tape drives (SCSI, SAS, or SATA) – Memory System x3250 M5 Type 5458: Installation and Service Guide...
Page 145 – Microprocessor – Checkpoint panel – I2C bus – SAS and SATA drives If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot. For more information and to download the utilities, go to http://www.ibm.com/ support/entry/portal/docdisplay?lndocid=SERV-DSA.
Page 146: Automated Service Request (Call Home)
If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. Results You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
Page 147: Error Messages
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 148: General Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 149 If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 150 1. Make sure that the hard disk drive is recognized by the adapter (the green does not rebuild. hard disk drive activity LED is flashing). 2. Review the SAS/SATA RAID adapter documentation to determine the correct configuration parameters and settings. System x3250 M5 Type 5458: Installation and Service Guide...
Page 151: Hypervisor Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 152: Keyboard, Mouse, Or Usb-Device Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 153: Microprocessor Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 154: Monitor Problems
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 155 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor and cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 156: Network Connection Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 157: Power Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 158 5 seconds; then, reconnect the power cord and restart the server. 2. If the problem remains or if you are using an ACPI-aware operating system, suspect the system board. System x3250 M5 Type 5458: Installation and Service Guide...
Page 159: Serial Port Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 160: Software Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 161: Universal Serial Bus (Usb) Port Problems
If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. v Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 162: Solving Ethernet Controller Problems
What to do next If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the network administrator must investigate other possible causes of the error. System x3250 M5 Type 5458: Installation and Service Guide...
Page 163: Solving Undetermined Problems
Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Printer, mouse, and non-Lenovo devices. v Each adapter. v Hard disk drives. Note: The minimum configuration required for the server to start is one microprocessor and one 4 GB DIMM.
Page 164: Problem Determination Tips
Adapters and attachments, in the same locations v Address jumpers, terminators, and cabling v Software versions and levels v Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup System x3250 M5 Type 5458: Installation and Service Guide...
Page 165: Recovering The Server Firmware (Uefi Update Failure)
See Appendix D, “Getting help and technical assistance,” on page 473 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 166 20. Reconnect the power cord and any cables that you removed. 21. Restart the server. The system begins the power-on self-test (POST). 22. If these recovery efforts fail, contact your Lenovo service representative for support. System x3250 M5 Type 5458: Installation and Service Guide...
Page 167: In-Band Automated Boot Recovery Method
In-band automated boot recovery method This section details the in-band automated boot recovery method. About this task Note: Use this method if the System board LED on the light path diagnostics panel is lit and there is a log entry or Booting Backup Image is displayed on the firmware splash screen;...
Page 168 To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup utility, click System Settings > Recovery > POST Attempts > POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). System x3250 M5 Type 5458: Installation and Service Guide...
Page 169: Chapter 5. Parts Listing, Lenovo System X3250 M5 Type 5458
See “Structural parts” on page 159 for the list of structural parts. v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
Page 170 Figure 84. Server components The following table lists the part numbers for the server replaceable components. System x3250 M5 Type 5458: Installation and Service Guide...
Page 171 Microprocessor, Intel Xeon E3-1230v3, 3.3 GHz, 8 MB cache, 1600 00Y8234 MHz, 80 W (4-core) Microprocessor, Intel Xeon E3-1220v3, 3.1 GHz, 8 MB cache, 1600 00Y8235 MHz, 80 W (4-core) Chapter 5. Parts listing, Lenovo System x3250 M5 Type 5458...
Page 172 W (2-core) Microprocessor, Intel Xeon E3-1281 v3, 3.7 GHz, 8 MB, 1600 MHz, 82 00KA454 W (4-core) Microprocessor, Intel Xeon E3-1275L v3, 2.7 GHz, 8 MB, 1600 MHz, 00KA455 45 W (4-core) System x3250 M5 Type 5458: Installation and Service Guide...
Page 173 Solid state drive, 2.5-inch hot-swap, 800 GB SATA 00AJ371 Solid state drive, 2.5-inch simple-swap, 120 GB SATA 00AJ376 Solid state drive, 2.5-inch simple-swap, 240 GB SATA 00AJ381 Solid state drive, 2.5-inch simple-swap, 480 GB SATA 00AJ386 Chapter 5. Parts listing, Lenovo System x3250 M5 Type 5458...
Page 174 Cable, configuration (four HDDs) 00AL343 Cable, configuration (eight HDDs) 00AL344 Cable, power (for four hot-swap HDDs) 00AL345 Cable, SATA slimline 81Y6774 Cable, SAS signal (840 mm) 81Y7527 PCI riser card 81Y7494 System x3250 M5 Type 5458: Installation and Service Guide...
Page 175: Structural Parts
Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. The following structural parts are available for purchase from the retail store.
Page 176: Power Cords
To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 177 Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5463 Taiwan 39M5087 Thailand 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India Chapter 5. Parts listing, Lenovo System x3250 M5 Type 5458...
Page 178 Power cord part number Used in these countries and regions 39M5240 Brazil 39M5241 39M5375 Canada, United States of America 39M5377 39M5378 39M5509 39M5512 System x3250 M5 Type 5458: Installation and Service Guide...
Page 179: Chapter 6. Removing And Replacing Server Components
Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. See Chapter 5, “Parts listing, Lenovo System x3250 M5 Type 5458,” on page 153 to determine whether a component is a structural part, Tier 1 CRU, or Tier 2 CRU.
Page 180 Make sure that all cables, adapters, and other server components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed. System x3250 M5 Type 5458: Installation and Service Guide...
Page 181 Important: Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be very difficult to remove the cover later. About this task To replace the server cover, complete the following steps.
Page 182 1. Align the air baffle pins with the baffle pin holes on the server chassis and fan cage assembly; then, lower the air baffle into the server. Press the air baffle down until it is securely seated. System x3250 M5 Type 5458: Installation and Service Guide...
Page 183 Figure 88. Air baffle installation 2. Reinstall the cover (see “Replacing the cover” on page 81). What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2.
Page 184 To replace the bezel, complete the following steps. Procedure 1. Insert the tabs on the bottom of the bezel into the holes on the chassis. 2. Rotate the bezel upward to the server and reinstall the bezel screws. System x3250 M5 Type 5458: Installation and Service Guide...
Page 185 Figure 90. Bezel installation 3. Reinstall the drives and drive bay filler panels into the drive bays (see “Replacing a hot-swap hard disk drive” on page 182, or “Replacing a simple-swap hard disk drive” on page 185, or “Replacing the optional DVD drive”...
Page 186 3. Disconnect any cables from the adapters in the PCI riser-card assembly. 4. Remove the adapter from the PCI riser-card assembly (see “Removing an adapter” on page 193 or “Removing an Lenovo ServeRAID SAS/SATA controller” on page 196). 5. Place the PCI riser-card assembly on a flat, static-protective surface.
Page 187 Procedure 1. Install the adapter in the PCI riser-card assembly (see “Replacing an adapter” on page 194 or “Replacing an Lenovo ServeRAID SAS/SATA controller” on page 197). 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card assembly.
Page 188 4. Loosen the two screws from the system tray. Figure 93. RAID adapter battery or flash power module holder removal Lift the holder up to remove the holder from the system tray. System x3250 M5 Type 5458: Installation and Service Guide...
Page 189 What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the RAID adapter battery or flash power module holder Use this information to replace the RAID adapter battery or flash power module holder in the server.
Page 190: Removing And Replacing Tier 1 Crus
This section provides information for removing and replacing Tier 1 CRUs in the server. Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 191 Before you begin Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 192 10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus) v 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus) - m is the DIMM type v E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus) System x3250 M5 Type 5458: Installation and Service Guide...
Page 193 v R = Registered DIMM (RDIMM) v U = Unbuffered DIMM with no ECC (x64-bit primary data bus) - aa is the CAS latency, in clocks at maximum operating frequency - bb is the JEDEC SPD Revision Encoding and Additions level - cc is the reference design file for the design of the DIMM Note: 1.
Page 194 About this task The following illustration shows the location of the DIMM connectors on the system board. System x3250 M5 Type 5458: Installation and Service Guide...
Page 195 Figure 97. The location of the DIMM connectors on the system board To install a DIMM, complete the following steps. Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Remove the air baffle if installed (see “Removing the air baffle” on page 34). 3.
Page 196 Removing a hot-swap hard disk drive Use this information to remove a hot-swap hard disk drive. System x3250 M5 Type 5458: Installation and Service Guide...
Page 197 Before you begin Attention: v To avoid damage to the hard disk drive connectors, make sure that the server cover is in place and fully closed whenever you install or remove a hard disk drive. v To make sure that there is adequate system cooling, do not operate the server for more than 2 minutes without either a hard disk drive or a filler panel installed in each bay.
Page 198 PCI or PCI Express adapter slot cover in the event that you later remove the device. v For a complete list of supported optional devices for the server, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us. System x3250 M5 Type 5458: Installation and Service Guide...
Page 199 Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. About this task To replace a hot-swap SAS or SATA hard disk drive, complete the following steps: Note: If you have only one hard disk drive, you must install it in the left drive bay.
Page 200 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. System x3250 M5 Type 5458: Installation and Service Guide...
Page 201 About this task Procedure 1. Remove the drive bay filler panel from the server. 2. Slide the blue release latch to the right with one finger (to release the drive) while using another finger to grasp the black drive handle and pull the hard disk drive out of the drive bay.
Page 202 3. Install the hard disk drive in the drive bay: a. Grasp the black drive handle and slide the blue release latch to the right and align the drive assembly with the guide rails in the bay. System x3250 M5 Type 5458: Installation and Service Guide...
Page 203 Figure 105. 2.5-inch simple-swap hard disk drive installation Figure 106. 3.5-inch simple-swap hard disk drive installation b. Gently push the drive into the bay until the drive stops. 4. Reinstall the drive bay filler panel that you removed earlier. 5. If you are installing additional simple-swap hard disk drives, do so now. What to do next 1.
Page 204 Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. v The server supports one ultra-slim SATA optical drive. System x3250 M5 Type 5458: Installation and Service Guide...
Page 205 Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 206 2. Remove the DVD drive bay filler panel from the server. 3. Disconnect the DVD drive cable from the system board. Attention: Do not disconnect the DVD drive cable by using excessive force. System x3250 M5 Type 5458: Installation and Service Guide...
Page 207 Figure 110. DVD drive cable connection 4. From the rear of the DVD drive cage, press and hold the connector latch (on the left of the cable connector) and grasp the cable connector and slide the cable connector to the right (unlocked position). Remove the DVD drive cable from the connector on the back of the DVD drive and set the cable aside.
Page 208 2. Follow the DVD drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. System x3250 M5 Type 5458: Installation and Service Guide...
Page 209 Figure 113. DVD drive cable connection 3. Secure the cable in the server using the cable tie and cable clip. 4. Reinstall the DVD drive bay filler panel that you removed earlier. 5. Reinstall the cover (see “Replacing the cover” on page 81). What to do next 1.
Page 210 – Expansion slot 1: Dedicated to ServeRAID H1110 SAS/SATA Controller – Expansion slot 2: Support one PCI Express Gen3 x8 half-length, full-height adapter System x3250 M5 Type 5458: Installation and Service Guide...
Page 211 Figure 115. PCI riser-card assembly Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 212 Note: If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to reconfigure your disk arrays after you install an adapter. See the ServeRAID documentation on the Lenovo ServerRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager.
Page 213 About this task To remove an Lenovo ServeRAID SAS/SATA controller, complete the following steps. Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 169).
Page 214 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter. About this task To replace an Lenovo ServeRAID SAS/SATA controller, complete the following steps. Procedure 1. Touch the static-protective package that contains the new ServeRAID SAS/SATA controller to any unpainted surface on the outside of the server;...
Page 215 Figure 119. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (right PCI module connection) Chapter 6. Removing and replacing server components...
Page 216 Figure 120. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection) System x3250 M5 Type 5458: Installation and Service Guide...
Page 217 Figure 121. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (right PCI module connection) Chapter 6. Removing and replacing server components...
Page 218 2. Reconnect the power cords and any cables that you removed. 3. Turn on the peripheral devices and the server. Note: When you restart the server, you are prompted to import the existing RAID configuration to the new ServeRAID SAS/SATA controller. System x3250 M5 Type 5458: Installation and Service Guide...
Page 219 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
Page 220 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
Page 221 What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2. Reconnect the power cords and any cables that you removed. 3. Turn on the peripheral devices and the server. Removing a RAID adapter battery or flash power module Use this information to remove a RAID adapter battery or flash power module in the server.
Page 222 31. If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and System x3250 M5 Type 5458: Installation and Service Guide...
Page 223 disconnect the power cords and all external cables. About this task To replace a RAID adapter battery or flash power module in the server, complete the following steps: Procedure 1. Install the battery or flash power module: a. Remove the retainer. b.
Page 224 Figure 127. Location of the USB embedded hypervisor flash device connector 4. Slide the lockbar on the flash device connector to the unlocked position and pull the USB flash device out of the connector. System x3250 M5 Type 5458: Installation and Service Guide...
Page 225 Figure 128. USB embedded hypervisor flash device removal What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a USB embedded hypervisor flash device Use this information to replace a USB embedded hypervisor flash device.
Page 226 About this task To remove the front I/O assembly (USB cable and operator information panel), complete the following steps. System x3250 M5 Type 5458: Installation and Service Guide...
Page 227 Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Disconnect the USB cable connector and the operator information panel cable connector from the system board. v To release the USB cable connector, you have to press on the release latch on the top of the USB cable connector before you can pull out and disengage the USB cable connector from the USB connector on the system board.
Page 228 To replace the front I/O assembly (USB cable and operator information panel), complete the following steps. Procedure 1. Carefully push the front I/O assembly into the server until the front I/O assembly clicks into place. System x3250 M5 Type 5458: Installation and Service Guide...
Page 229 Figure 132. Front I/O assembly installation 2. Reconnect the USB cable and the operator information panel cable to the connectors on the system board. Make sure the relevant cables pass through the cable clips. Figure 133. USB cable and operator information panel cable connection Chapter 6.
Page 230 3. Remove the Operating temperature enhancement kit from the system board (see “System-board internal connectors” on page 25 for the location of the Operating temperature enhancement kit connector on the system board). System x3250 M5 Type 5458: Installation and Service Guide...
Page 231 Thermal sensor cable Figure 134. Operating temperature enhancement kit connection for 2.5-inch hard disk drive model Chapter 6. Removing and replacing server components...
Page 232 4. Detach the Operating temperature enhancement kit from the connecting slot on the hard disk drive cage. Figure 136. Operating temperature enhancement kit removal System x3250 M5 Type 5458: Installation and Service Guide...
Page 233 What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the Operating temperature enhancement kit Use this information to replace the Operating temperature enhancement kit in the server.
Page 234 Thermal sensor cable Figure 137. Operating temperature enhancement kit connection for 2.5-inch hard disk drive model System x3250 M5 Type 5458: Installation and Service Guide...
Page 235 Thermal sensor cable Figure 138. Operating temperature enhancement kit connection for 3.5-inch hard disk drive model Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. 3. Route the cable through the cable holder and slide the Operating temperature enhancement kit into the connecting slot on the hard disk drive cage until the Operating temperature enhancement kit locks into place with an audible click.
Page 236 Grasp the top of the fan with your index finger and thumb and lift the fan out of the server. System x3250 M5 Type 5458: Installation and Service Guide...
Page 237 Figure 140. System fans What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a system fan Use this information to replace a system fan in the server.
Page 238 3. Turn on the peripheral devices and the server. Removing the system battery Use this information to remove the system battery. Before you begin The following notes describe information that you must consider when replacing the battery. System x3250 M5 Type 5458: Installation and Service Guide...
Page 239 Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions. Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
Page 240 The following notes describe information that you must consider when replacing the battery. v Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 241 Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal. v If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste.
Page 242 Set the power-on password. c. Reconfigure the server. See “Starting the Setup utility” on page 90 for details. Removing the fixed power supply Use this information to remove the fixed power supply. System x3250 M5 Type 5458: Installation and Service Guide...
Page 243 Before you begin When you remove or install the fixed power supply, observe the following precautions. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 244 Replacing the fixed power supply Use this information to replace the fixed power supply. Before you begin When you remove or install the fixed power supply, observe the following precautions. Statement 8 System x3250 M5 Type 5458: Installation and Service Guide...
Page 245 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 246 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3250 M5 Type 5458: Installation and Service Guide...
Page 247 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 248 Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, see http://www.ibm.com/systems/ info/x86servers/serverproven/compat/us. Statement 5 System x3250 M5 Type 5458: Installation and Service Guide...
Page 249 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 250 About this task To remove the PCI riser-card bracket from the PCI riser-card assembly, complete the following steps. Procedure 1. Remove the cover (see “Removing the cover” on page 33). System x3250 M5 Type 5458: Installation and Service Guide...
Page 251 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 169). 3. Remove the screws that attach the PCI riser card to the riser-card bracket. Figure 150. PCI riser-card bracket removal What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 252 2. Pull the hard disk drives or fillers out of the server slightly to disengage them from the hard disk drive backplane (see “Removing a hot-swap hard disk drive” on page 180). System x3250 M5 Type 5458: Installation and Service Guide...
Page 253 3. Lift the blue tab on the backplane to disengage and remove the backplane from the chassis. Figure 152. 2.5-inch hot-swap hard disk drive backplane removal 4. Disconnect all cables from the hard disk drive backplane. What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 254 Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Remove the PCI riser-card assembly if applicable (see “Removing the PCI riser-card assembly” on page 169). System x3250 M5 Type 5458: Installation and Service Guide...
Page 255 3. Disconnect the cables from the RAID adapter or system board (see “Internal cable routing and connectors” on page 272). 4. Disconnect the power cable. 5. Remove the relevant cables that pass through the cable clips. 6. Pull the hard disk drives or fillers out of the server slightly to disengage them from the hard disk drive backplate assembly (see “Removing a simple-swap hard disk drive”...
Page 256 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. System x3250 M5 Type 5458: Installation and Service Guide...
Page 257 About this task To remove the 3.5-inch hot-swap hard disk drive backplane, complete the following steps: Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Pull the hard disk drives or fillers out of the server slightly to disengage them from the hard disk drive backplane (see “Removing a hot-swap hard disk drive”...
Page 258 4. Insert the drive backplane tabs into the slots of the backplane cage. Rotate the drive backplane forward and push down the retention latch on top of the drive cage until the backplane is latched. System x3250 M5 Type 5458: Installation and Service Guide...
Page 259 Figure 158. 3.5-inch hot-swap hard disk drive backplane installation 5. Reinstall the hard disk drives and filler panels (see “Replacing a hot-swap hard disk drive” on page 182). 6. Reinstall the cover (see “Replacing the cover” on page 81). What to do next 1.
Page 260 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. System x3250 M5 Type 5458: Installation and Service Guide...
Page 261 About this task To replace the 3.5-inch simple-swap hard disk drive backplate assembly, complete the following steps: Procedure 1. Lower the backplate assembly into the alignment slots in the chassis. 2. Align the tabs of the drive backplate assembly with the backplate assembly slots at the back of the backplate assembly cage.
Page 262 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. System x3250 M5 Type 5458: Installation and Service Guide...
Page 263 About this task To replace the software RAID simple-swap hard disk drive backplate with hardware RAID simple-swap hard disk drive backplate, complete the following steps: Procedure 1. Remove the cover (see “Removing the cover” on page 33). 2. Remove the hard disk drives out of the server (see “Removing a hot-swap hard disk drive”...
Page 264 7. Connect the respective signal and power cables of the replacement backplate to the hardware RAID card and power supply (fixed or redundant). Note: Make sure the relevant cables pass through the cable clips. System x3250 M5 Type 5458: Installation and Service Guide...
Page 265 Figure 164. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on the right side) Chapter 6. Removing and replacing server components...
Page 266 Figure 165. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on the left side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 267 Figure 166. Hardware RAID signal cable routing for redundant power supply (Hardware RAID card inserted on the right side) Chapter 6. Removing and replacing server components...
Page 268: Removing And Replacing Tier 2 Crus
This section provides information for removing and replacing Tier 2 CRUs in the server. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 269 Removing a microprocessor and heat sink Use this information to remove a microprocessor and heat sink. Before you begin The following notes describe the type of microprocessor that the server supports and other information that you must consider when you install a microprocessor and heat sink: v The server supports one Intel land grid array (LGA) 1150 dual-core or quad-core microprocessor.
Page 270 Attention: Handle the microprocessor carefully. Dropping the microprocessor during removal can damage the contacts. Also, contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. System x3250 M5 Type 5458: Installation and Service Guide...
Page 271 Figure 169. Microprocesssor removal 7. Remove the microprocessor: a. Carefully lift the microprocessor straight up and out of the socket, without touching the microprocessor contacts. b. Place the microprocessor on a static-protective surface. Attention: The pins on the sockets are fragile. Any damage to the pins might require replacing the system board.
Page 272 2. Align the microprocessor with the socket (note the alignment mark and the position of the notches); then, carefully place the microprocessor on the socket, close the microprocessor bracket frame, and close the microprocessor release latch. System x3250 M5 Type 5458: Installation and Service Guide...
Page 273 Figure 170. Microprocesssor installation 3. Gently lower the heat sink on the microprocessor. 4. Align the screw holes on the heat sink with the holes on the system board. Figure 171. Heat sink installation 5. Install the heat sink on the microprocessor. Attention: Do not touch the thermal material on the bottom of the heat sink.
Page 274 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. System x3250 M5 Type 5458: Installation and Service Guide...
Page 275 Figure 172. Thermal grease on microprocessor 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the microprocessor. This is to ensure uniform distribution of the grease.
Page 276 Figure 174. 240 VA safety cover's screws 4. Lift the safety cover up to remove it from the server. Figure 175. 240 VA safety cover removal System x3250 M5 Type 5458: Installation and Service Guide...
Page 277 What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the 240 VA safety cover Use this information to replace the 240 VA safety cover. Before you begin Read the safety information in “Safety”...
Page 278 1. Pull the power supplies out of the rear of the server, just enough to disengage them from the server. 2. Remove the cover (see “Removing the cover” on page 33). 3. Remove the air baffle if installed (see “Removing the air baffle” on page 34). System x3250 M5 Type 5458: Installation and Service Guide...
Page 279 4. Remove the 240 VA safety cover (see “Removing the 240 VA safety cover” on page 259). 5. Loosen the cables from the cable tie. 6. Disconnect the power cables from the power connectors on the system board. Figure 178. Power connectors Attention: When disconnecting the power cable connector from the system board, do not grab the wires.
Page 280 What to do next If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3250 M5 Type 5458: Installation and Service Guide...
Page 281 Replacing the power paddle card Use this information to replace the power paddle card. Before you begin Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 282 Grab the middle connector to vertically connect the power cable connector to the system board. Figure 183. Correct way of connecting the power cable connector to the system board System x3250 M5 Type 5458: Installation and Service Guide...
Page 283 (FoD) keys that were enabled. Reactivate any Features on Demand features after replacing the system board. Instructions for automating the activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide. To download the document, go to http://www.ibm.com/ systems/x/fod/, log in, and click Help.
Page 284 Remote RAID battery holder (see “Removing the RAID adapter battery or flash power module holder” on page 171) 6. Remove the screws that secure the system board to the chassis, and put the screws in a safe place. System x3250 M5 Type 5458: Installation and Service Guide...
Page 285 Figure 184. System board removal 7. Carefully hold on to the edges of the system board. Avoid touching the connectors on the system board. Lift and tilt the system board upwards and slightly pull the system board forward (towards yourself). Then carefully lift and remove the system board from the server.
Page 286 Be careful not to damage any surrounding components inside the chassis. 2. Align the system board with the chassis and replace the nine screws that you removed. System x3250 M5 Type 5458: Installation and Service Guide...
Page 287 Figure 185. System board installation 3. Install any of the following components that you removed from the system board: Note: Make sure that none of the server cables are caught under the system board. v Microprocessor and heat sink (see “Replacing a microprocessor and heat sink”...
Page 288: Internal Cable Routing And Connectors
2. Follow the optical drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. 3. Make sure the relevant cables pass through the cable clips. System x3250 M5 Type 5458: Installation and Service Guide...
Page 289 Figure 186. DVD drive cable connection Cabling the Operating temperature enhancement kit The internal routing and connectors for the thermal sensor cable of the Operating temperature enhancement kit. The following illustrations show the internal routing and connectors for the Operating temperature enhancement kit. Note: Make sure the relevant cables pass through the cable clips.
Page 290 Thermal sensor cable Figure 187. Operating temperature enhancement kit connection for 2.5-inch hard disk drive model System x3250 M5 Type 5458: Installation and Service Guide...
Page 291 Thermal sensor cable Figure 188. Operating temperature enhancement kit connection for 3.5-inch hard disk drive model Cabling the power supply The internal routing and connectors for the fixed power supply. The following illustration shows the internal routing and connectors for the power supply cable.
Page 292 Pressing on one side of the cable connector might cause damage to the cable or connector. The following illustration shows the internal routing and connectors for the operator information panel cable. System x3250 M5 Type 5458: Installation and Service Guide...
Page 293 Note: Make sure the relevant cables pass through the cable clips. Figure 190. Operator information panel cable connection Cabling the front USB cable The internal routing and connectors for the front USB cable. The following notes describe additional information you must consider when you install or remove the USB cable: v To remove the USB cable on the system board, you have to press on the release latch on the top of the USB cable connector before you can pull out and...
Page 294 The following illustrations show the internal routing and connectors for the simple-swap hard disk drive with software RAID signal cable. Note: Make sure the relevant cables pass through the cable clips. System x3250 M5 Type 5458: Installation and Service Guide...
Page 295 Figure 192. 3.5-inch simple-swap hard disk drive with software RAID signal cable connection for fixed power supply model Chapter 6. Removing and replacing server components...
Page 296 Figure 193. 2.5-inch simple-swap hard disk drive with software RAID signal cable connection for fixed power supply model System x3250 M5 Type 5458: Installation and Service Guide...
Page 297 Figure 194. 2.5-inch simple-swap hard disk drive with software RAID signal cable connection for redundant power supply model Cabling the hard disk drive with ServeRAID SAS/SATA controller for fixed power supply model This section shows the cable routing for the hot-swap and simple-swap hard disk drive with ServeRAID SAS/SATA controller for the fixed power supply model.
Page 298 Figure 195. 2.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 299 Figure 196. 2.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Chapter 6. Removing and replacing server components...
Page 300 Figure 197. 3.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 301 Figure 198. 3.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Cabling the simple-swap hard disk drive with ServeRAID SAS/SATA controller (fixed power supply model): The internal routing and connectors for the simple-swap hard disk drive with ServeRAID SAS/SATA controller (fixed power supply model).
Page 302 Figure 199. 2.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 303 Figure 200. 2.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Chapter 6. Removing and replacing server components...
Page 304 Figure 201. 3.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 305 Figure 202. 3.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Cabling the hard disk drive with ServeRAID SAS/SATA controller for redundant power supply model This section shows the cable routing for the hot-swap and simple-swap hard disk drive with ServeRAID SAS/SATA controller for the redundant power supply model.
Page 306 Figure 203. Four hot-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 307 Figure 204. Four hot-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Chapter 6. Removing and replacing server components...
Page 308 The following illustrations show the internal routing and connectors for the 2.5-inch simple-swap hard disk drive models with ServeRAID SAS/SATA controller. Note: Make sure the relevant cables pass through the cable clips. System x3250 M5 Type 5458: Installation and Service Guide...
Page 309 Figure 206. Four simple-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Chapter 6. Removing and replacing server components...
Page 310 Figure 207. Four simple-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) System x3250 M5 Type 5458: Installation and Service Guide...
Page 311 Figure 208. Eight simple-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Note: Make sure you connect the mini-SAS cable connector 0 to the simple-swap hard disk drive backplate assembly 0 and the mini-SAS cable connector 1 to the simple-swap hard disk drive backplate assembly 1.
Page 312 System x3250 M5 Type 5458: Installation and Service Guide...
Page 313: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. © Copyright Lenovo 2015, 2015...
Page 314: Imm Events That Automatically Notify Support
Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. 80010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. 806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) System x3250 M5 Type 5458: Installation and Service Guide...
Page 315 Table 37. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 1) 806f0021-3002ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 316 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7) 806f050c-2001ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2002ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM System x3250 M5 Type 5458: Installation and Service Guide...
Page 317 40000001-00000000 Table 37. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f050c-2003ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2004ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 318 CIM Information: Prefix: IMM and ID: 0007 SNMP Trap ID: SNMP Trap ID: Automatically notify Support: No Automatically notify Support: No User response: Information only; no action is User response: Information only; no action is required. required. System x3250 M5 Type 5458: Installation and Service Guide...
Page 319 40000008-00000000 • 4000000d-00000000 Automatically notify Support: No 40000008-00000000 Hostname set to [arg1] by user [arg2]. User response: Information only; no action is required. Explanation: This message is for the use case where user modifies the Hostname of a Management Controller. 4000000b-00000000 IP address of default gateway modified from [arg1] to [arg2] by user...
Page 320 Userid is [arg1] from WEB browser at IP address [arg2]. Explanation: This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. System x3250 M5 Type 5458: Installation and Service Guide...
Page 321 40000013-00000000 • 40000017-00000000 May also be shown as 4000001200000000 or 40000015-00000000 Management Controller [arg1] 0x4000001200000000 reset was initiated by user [arg2]. Severity: Info Explanation: This message is for the use case where a Management Controller reset is initiated by a user. Alert Category: System - Remote Login May also be shown as 4000001500000000 or Serviceable: No...
Page 322 Severity: Info Disable the watchdog. Alert Category: none If there was an operating-system error, check the Serviceable: No integrity of the installed operating system. CIM Information: Prefix: IMM and ID: 0026 System x3250 M5 Type 5458: Installation and Service Guide...
Page 323 4000001d-00000000 • 40000021-00000000 4000001d-00000000 Watchdog [arg1] Failed to 4000001f-00000000 Please ensure that the Capture Screen. Management Controller [arg1] is flashed with the correct firmware. The Explanation: This message is for the use case where Management Controller is unable to an operating system error has occurred and the screen match its firmware to the server.
Page 324 Severity: Info May also be shown as 4000002600000000 or Alert Category: none 0x4000002600000000 Serviceable: No Severity: Info CIM Information: Prefix: IMM and ID: 0035 Alert Category: System - Event Log 75% full System x3250 M5 Type 5458: Installation and Service Guide...
Page 325 40000027-00000000 • 4000002b-00000000 Serviceable: No 40000029-00000000 Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP CIM Information: Prefix: IMM and ID: 0038 address [arg3]. SNMP Trap ID: 35 Explanation: This message is for the use case where a Automatically notify Support: No user has failed to log in to a Management Controller from SSH.
Page 326 SNMP Trap ID: Serviceable: No Automatically notify Support: No CIM Information: Prefix: IMM and ID: 0046 User response: Information only; no action is SNMP Trap ID: required. Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 327 40000032-00000000 • 40000037-00000000 40000032-00000000 IPv6 DHCP enabled by user 40000035-00000000 IPv6 DHCP disabled by user [arg1]. [arg1]. Explanation: IPv6 DHCP assignment method is Explanation: IPv6 DHCP assignment method is enabled by user disabled by user May also be shown as 4000003200000000 or May also be shown as 4000003500000000 or 0x4000003200000000 0x4000003500000000...
Page 328 SNMP Trap ID: Explanation: A user has modified the telnet port Automatically notify Support: No number User response: Information only; no action is May also be shown as 4000003d00000000 or required. 0x4000003d00000000 System x3250 M5 Type 5458: Installation and Service Guide...
Page 329 4000003e-00000000 • 40000042-00000000 Severity: Info May also be shown as 4000004000000000 or 0x4000004000000000 Alert Category: none Severity: Info Serviceable: No Alert Category: none CIM Information: Prefix: IMM and ID: 0061 Serviceable: No SNMP Trap ID: CIM Information: Prefix: IMM and ID: 0064 Automatically notify Support: No SNMP Trap ID: User response: Information only;...
Page 330 Severity: Info CIM Information: Prefix: IMM and ID: 0069 Alert Category: none SNMP Trap ID: Serviceable: No Automatically notify Support: No CIM Information: Prefix: IMM and ID: 0072 SNMP Trap ID: System x3250 M5 Type 5458: Installation and Service Guide...
Page 331 40000049-00000000 • 4000004d-00000000 Automatically notify Support: No SNMP Trap ID: User response: Information only; no action is Automatically notify Support: No required. User response: Information only; no action is required. 40000049-00000000 SNMP [arg1] enabled by user [arg2] . 4000004c-00000000 LDAP Server configuration set by Explanation: A user enabled SNMPv1 or SNMPv3 or user [arg1]: SelectionMethod=[arg2], Traps...
Page 332 Serviceable: No Serviceable: No CIM Information: Prefix: IMM and ID: 0080 CIM Information: Prefix: IMM and ID: 0083 SNMP Trap ID: SNMP Trap ID: Automatically notify Support: No Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 333 40000054-00000000 • 40000059-00000000 User response: Information only; no action is User response: Information only; no action is required. required. 40000054-00000000 Server [arg1] [arg2] cleared by 40000057-00000000 Telnet [arg1] by user [arg2]. user [arg3]. Explanation: A user enables or disables Telnet services Explanation: A user cleared a Server Power Action.
Page 334 Severity: Info Alert Category: none Alert Category: none Serviceable: No Serviceable: No CIM Information: Prefix: IMM and ID: 0092 CIM Information: Prefix: IMM and ID: 0095 SNMP Trap ID: SNMP Trap ID: System x3250 M5 Type 5458: Installation and Service Guide...
Page 335 40000060-00000000 • 40000065-00000000 Automatically notify Support: No SNMP Trap ID: User response: Information only; no action is Automatically notify Support: No required. User response: Information only; no action is required. 40000060-00000000 License key for [arg1] added by user [arg2]. 40000063-00000000 Global Login Account Security Explanation: A user installs License Key set by user [arg1]:...
Page 336 May also be shown as 4000006b00000000 or May also be shown as 4000006800000000 or 0x4000006b00000000 0x4000006800000000 Severity: Info Severity: Info Alert Category: none Alert Category: none Serviceable: No Serviceable: No CIM Information: Prefix: IMM and ID: 0107 System x3250 M5 Type 5458: Installation and Service Guide...
Page 337 4000006c-00000000 • 40000071-00000000 SNMP Trap ID: CIM Information: Prefix: IMM and ID: 0110 Automatically notify Support: No SNMP Trap ID: User response: Information only; no action is Automatically notify Support: No required. User response: Information only; no action is required. 4000006c-00000000 SSH Client key removed from user [arg1].
Page 338 Explanation: Power capping activated by user [arg2] watts. May also be shown as 4000007700000000 or Explanation: Soft Minimum Power Cap value changed 0x4000007700000000 May also be shown as 4000007400000000 or Severity: Info 0x4000007400000000 System x3250 M5 Type 5458: Installation and Service Guide...
Page 339 40000078-00000000 • 4000007d-00000000 Alert Category: none Serviceable: No Serviceable: No CIM Information: Prefix: IMM and ID: 0122 CIM Information: Prefix: IMM and ID: 0119 SNMP Trap ID: SNMP Trap ID: Automatically notify Support: No Automatically notify Support: No User response: Information only; no action is required.
Page 340 Alert Category: none Serviceable: No Serviceable: No CIM Information: Prefix: IMM and ID: 0131 CIM Information: Prefix: IMM and ID: 0128 SNMP Trap ID: 164 SNMP Trap ID: Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 341 40000084-00000000 • 40000089-00000000 User response: Information only; no action is SNMP Trap ID: required. Automatically notify Support: Yes User response: Information only; no action is 40000084-00000000 IMM firmware mismatch required. between nodes [arg1] and [arg2]. Please attempt to flash the IMM firmware to the same level on all nodes.
Page 342 (Trained technician only) Replace the system board. Serviceable: No (n = power supply number) CIM Information: Prefix: IMM and ID: 0139 SNMP Trap ID: 37 Automatically notify Support: No User response: Information only; no action is required. System x3250 M5 Type 5458: Installation and Service Guide...
Page 343 80010204-1d01ffff • 80010204-1d05ffff May also be shown as 800102041d03ffff or 80010204-1d01ffff Numeric sensor 0x800102041d03ffff [NumericSensorElementName] going low (lower critical) has asserted. (Fan 1 Severity: Error Tach) Alert Category: Critical - Fan Failure Explanation: This message is for the use case when an Serviceable: Yes implementation has detected a Lower Critical sensor going low has asserted.
Page 344 Check the server airflow. Make sure that nothing is Automatically notify Support: No blocking the air from coming into or preventing the air from exiting the server. User response: Reduce the temperature. System x3250 M5 Type 5458: Installation and Service Guide...
Page 345 80010701-2d01ffff • 80010901-2701ffff implementation has detected an Upper Critical sensor 80010701-2d01ffff Numeric sensor going high has asserted. [NumericSensorElementName] going high (upper non-critical) has asserted. May also be shown as 800109010702ffff or (PCH Temp) 0x800109010702ffff Explanation: This message is for the use case when an Severity: Error implementation has detected an Upper Non-critical Alert Category: Critical - Temperature...
Page 346 User response: Check the server airflow. Make sure Serviceable: Yes that nothing is blocking the air from coming into or preventing the air from exiting the server. CIM Information: Prefix: PLAT and ID: 0494 System x3250 M5 Type 5458: Installation and Service Guide...
Page 347 80010b01-0703ffff • 8007010f-2582ffff Alert Category: Critical - Temperature 80010b01-0703ffff Numeric sensor [NumericSensorElementName] going Serviceable: Yes high (upper non-recoverable) has CIM Information: Prefix: PLAT and ID: 0498 asserted. (Ambient 1 Temp) SNMP Trap ID: 0 Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable Automatically notify Support: No sensor going high has asserted.
Page 348 May also be shown as 800702010301ffff or May also be shown as 800702020701ffff or 0x800702010301ffff 0x800702020701ffff Severity: Error Severity: Error Alert Category: Critical - Temperature Alert Category: Critical - Voltage System x3250 M5 Type 5458: Installation and Service Guide...
Page 349 80070204-0a01ffff • 80070208-0a02ffff Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 11 SNMP Trap ID: 1 Automatically notify Support: No Automatically notify Support: No User response: Make sure that there are no obstructions, such as User response: bundled cables, to the airflow from the Check the system-event log.
Page 350 Alert Category: Critical - Other User response: Check for an error LED on the system board. Serviceable: Yes Check the system-event log. CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50 System x3250 M5 Type 5458: Installation and Service Guide...
Page 351 80070301-0301ffff • 80070608-0a02ffff Check for a server firmware update. Important: User response: If the specified sensor is PS n 12V OC Some cluster solutions require specific code levels Fault, complete the following steps until the problem is or coordinated code updates. If the device is part of solved: a cluster solution, verify that the latest level of code Use the IBM Power Configurator utility to...
Page 352 (see Removing the system Alert Category: Critical - CPU board and Installing the system board). Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042 SNMP Trap ID: 40 Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 353 806f0008-0a01ffff • 806f000d-0401ffff User response: Automatically notify Support: No Make sure that the latest level of firmware and User response: No action; information only. device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. 806f0009-1301ffff [PowerSupplyElementName] has Important: Some cluster solutions require specific...
Page 354 Alert Category: Critical - Hard Disk drive Serviceable: No Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 SNMP Trap ID: 5 System x3250 M5 Type 5458: Installation and Service Guide...
Page 355 806f000f-220101ff • 806f000f-220104ff Automatically notify Support: No SNMP Trap ID: 41 User response: No action; information only. Automatically notify Support: No User response: 806f000f-220101ff The System Make sure the server meets the minimum [ComputerSystemElementName] has configuration to start (see Power-supply LEDs). detected no memory in the system.
Page 356 CIM Information: Prefix: PLAT and ID: 0766 Severity: Error SNMP Trap ID: 50 Alert Category: Critical - CPU Automatically notify Support: No Serviceable: Yes User response: This is a UEFI detected event. The System x3250 M5 Type 5458: Installation and Service Guide...
Page 357 806f000f-2201ffff • 806f0021-2582ffff CIM Information: Prefix: PLAT and ID: 0050 Replace the operator information panel cable. Replace the operator information panel. SNMP Trap ID: 40 Automatically notify Support: No 806f0021-2201ffff Fault in slot User response: This is a UEFI detected event. The [PhysicalConnectorSystemElementName] UEFI(POST) error code for this event can be found in on system...
Page 358 Fault in a slot. Alert Category: Critical - Temperature May also be shown as 806f00213002ffff or 0x806f00213002ffff Serviceable: Yes Severity: Error CIM Information: Prefix: PLAT and ID: 0036 System x3250 M5 Type 5458: Installation and Service Guide...
Page 359 806f0108-0a01ffff • 806f010c-2001ffff SNMP Trap ID: 0 User response: Reseat power supply n. Automatically notify Support: No If the power-on LED is not lit and the User response: power-supply error LED is lit, replace power supply Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the If both the power-on LED and the power-supply server), the air baffles are in place and correctly...
Page 360 (Trained Service technician only) Replace the pins for any damaged pins. If a damage is found, affected microprocessor. replace the system board. (Trained technician only) Replace the affected microprocessor. System x3250 M5 Type 5458: Installation and Service Guide...
Page 361 806f010c-2004ffff • 806f010d-0400ffff Severity: Error 806f010c-2004ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Alert Category: Critical - Memory Subsystem [MemoryElementName]. Serviceable: Yes (DIMM 4) CIM Information: Prefix: PLAT and ID: 0138 Explanation: This message is for the use case when an implementation has detected a Memory uncorrectable SNMP Trap ID: 41 error.
Page 362 Drive was Disabled due Alert Category: Critical - Hard Disk drive to fault. Serviceable: Yes May also be shown as 806f010d0404ffff or 0x806f010d0404ffff CIM Information: Prefix: PLAT and ID: 0164 Severity: Error System x3250 M5 Type 5458: Installation and Service Guide...
Page 363 806f010d-0405ffff • 806f010d-0407ffff Alert Category: Critical - Hard Disk drive implementation has detected a Drive was Disabled due to fault. Serviceable: Yes May also be shown as 806f010d0406ffff or CIM Information: Prefix: PLAT and ID: 0164 0x806f010d0406ffff SNMP Trap ID: 5 Severity: Error Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive...
Page 364 Explanation: This message is for the use case when an Replace the following components one at a time, in implementation has detected a Processor Failed - the order shown, restarting the server each time: a. FRB1/BIST condition. System x3250 M5 Type 5458: Installation and Service Guide...
Page 365 806f020d-0401ffff • 806f020d-0404ffff Hard disk drive. b. Cable from the system board to Reseat the following components: a. Hard disk the backplane. c. Hard disk drive backplane. (n = drive b. Cable from the system board to the hard disk drive number) backplane.
Page 366 Severity: Warning May also be shown as 806f02232101ffff or Alert Category: System - Predicted Failure 0x806f02232101ffff Serviceable: Yes Severity: Info CIM Information: Prefix: PLAT and ID: 0168 Alert Category: System - Other System x3250 M5 Type 5458: Installation and Service Guide...
Page 367 806f0308-0a01ffff • 806f030c-2002ffff Serviceable: No 806f030c-2001ffff Scrub Failure for [PhysicalMemoryElementName] on CIM Information: Prefix: PLAT and ID: 0372 Subsystem [MemoryElementName]. SNMP Trap ID: (DIMM 1) Automatically notify Support: No Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure. User response: No action;...
Page 368 User response: Note: Each time you install or remove a DIMM, you must disconnect the server from the If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs. System x3250 M5 Type 5458: Installation and Service Guide...
Page 369 806f030c-2581ffff • 806f0323-2101ffff If the problem occurs on the same DIMM (Trained service technician only) Remove the connector, swap the affected DIMMs (as indicated affected microprocessor and check the by the error LEDs on the system board or the event microprocessor socket pins for any damaged pins.
Page 370 Make sure the DIMM is installed correctly. Check the IBM support website for an applicable retain tip or firmware update that applies to this System x3250 M5 Type 5458: Installation and Service Guide...
Page 371 806f040c-2581ffff • 806f050c-2001ffff If the DIMM was disabled because of a memory SNMP Trap ID: 50 fault (memory uncorrectable error or memory Automatically notify Support: No logging limit reached), follow the suggested actions for that error event and restart the server. User response: Check the IBM support website for an applicable Check the PCI LED.
Page 372 DIMM connector, check the DIMM connector. If the connector contains any foreign Serviceable: Yes material or is damaged, replace the system board. CIM Information: Prefix: PLAT and ID: 0144 SNMP Trap ID: 43 System x3250 M5 Type 5458: Installation and Service Guide...
Page 373 806f050c-2581ffff • 806f050d-0402ffff (Trained technician only) Remove the affected Serviceable: Yes microprocessor and check the microprocessor socket CIM Information: Prefix: PLAT and ID: 0174 pins for any damaged pins. If a damage is found, replace the system board. SNMP Trap ID: 5 (Trained technician only) Replace the affected Automatically notify Support: No microprocessor.
Page 374 Array is Critical. Explanation: This message is for the use case when an May also be shown as 806f050d0404ffff or implementation has detected that an Array is Critical. 0x806f050d0404ffff System x3250 M5 Type 5458: Installation and Service Guide...
Page 375 806f050d-0407ffff • 806f052b-2101ffff May also be shown as 806f050d0406ffff or implementation has detected a PCI SERR. 0x806f050d0406ffff May also be shown as 806f05132582ffff or Severity: Error 0x806f05132582ffff Alert Category: Critical - Hard Disk drive Severity: Error Serviceable: Yes Alert Category: Critical - Other CIM Information: Prefix: PLAT and ID: 0174 Serviceable: Yes SNMP Trap ID: 5...
Page 376 CIM Information: Prefix: PLAT and ID: 0176 CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5 SNMP Trap ID: 5 Automatically notify Support: Yes Automatically notify Support: Yes User response: User response: System x3250 M5 Type 5458: Installation and Service Guide...
Page 377 806f060d-0403ffff • 806f060d-0406ffff Make sure that the RAID adapter firmware and Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected Make sure that the SAS cable is connected correctly.
Page 378 Explanation: This message is for the use case when an SNMP Trap ID: 41 implementation has detected a Memory DIMM Automatically notify Support: No configuration error has been corrected. User response: Make sure that DIMMs are installed in System x3250 M5 Type 5458: Installation and Service Guide...
Page 379 806f070c-2581ffff • 806f070d-0403ffff May also be shown as 806f070c2004ffff or 806f070d-0401ffff Rebuild in progress for Array in 0x806f070c2004ffff system [ComputerSystemElementName]. (Drive 1) Severity: Error Explanation: This message is for the use case when an Alert Category: Critical - Memory implementation has detected that an Array Rebuild is Serviceable: Yes in Progress.
Page 380 Explanation: This message is for the use case when an 0x806f070d0406ffff implementation has detected a Processor has been Severity: Info Disabled. Alert Category: System - Other May also be shown as 806f08070301ffff or 0x806f08070301ffff Serviceable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 381 806f0813-2581ffff • 806f0823-2101ffff Severity: Info SNMP Trap ID: 50 Alert Category: System - Other Automatically notify Support: Yes Serviceable: No User response: Check the system-event log. CIM Information: Prefix: PLAT and ID: 0061 Check the PCI LED. SNMP Trap ID: Remove the adapter from the indicated PCI slot.
Page 382 Reseat the DIMM, and then restart the server. May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Replace DIMM n. (n = DIMM number) Severity: Warning Alert Category: Warning - CPU Serviceable: Yes System x3250 M5 Type 5458: Installation and Service Guide...
Page 383 806f0a0c-2001ffff • 806f0a0c-2003ffff CIM Information: Prefix: PLAT and ID: 0038 May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff SNMP Trap ID: 42 Severity: Error Automatically notify Support: No Alert Category: Critical - Temperature User response: Serviceable: Yes Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of CIM Information: Prefix: PLAT and ID: 0146 the server), that the air baffles are in place and...
Page 384 Lower Critical sensor User response: No action; information only. going low has deasserted. May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity: Info Alert Category: Critical - Fan Failure System x3250 M5 Type 5458: Installation and Service Guide...
Page 385 81010204-1d03ffff • 81010701-0702ffff Serviceable: No May also be shown as 810102041d05ffff or 0x810102041d05ffff CIM Information: Prefix: PLAT and ID: 0481 Severity: Info SNMP Trap ID: 11 Alert Category: Critical - Fan Failure Automatically notify Support: No Serviceable: No User response: No action; information only. CIM Information: Prefix: PLAT and ID: 0481 81010204-1d03ffff Numeric sensor...
Page 386 (Ambient 1 Temp) Severity: Info Explanation: This message is for the use case when an Alert Category: Warning - Temperature implementation has detected an Upper Critical sensor going high has deasserted. Serviceable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 387 81010901-2701ffff • 81010b01-0702ffff May also be shown as 810109010703ffff or 81010902-0701ffff Numeric sensor 0x810109010703ffff [NumericSensorElementName] going high (upper critical) has deasserted. Severity: Info Explanation: This message is for the use case when an Alert Category: Critical - Temperature implementation has detected an Upper Critical sensor Serviceable: No going high has deasserted.
Page 388 Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable implementation has detected that a Sensor has sensor going high has deasserted. deasserted a transition to non-critical from normal. System x3250 M5 Type 5458: Installation and Service Guide...
Page 389 81070201-0301ffff • 81070204-0a02ffff May also be shown as 8107010f2582ffff or 81070202-0701ffff Sensor [SensorElementName] has 0x8107010f2582ffff transitioned to a less severe state from critical. (SysBrd Vol Fault) Severity: Info Explanation: This message is for the use case when an Alert Category: Warning - Other implementation has detected a Sensor transition to less Serviceable: No severe from critical.
Page 390 Sensor transition to less 0x8107020f2201ffff severe from critical. Severity: Info May also be shown as 810702190701ffff or Alert Category: Critical - Other 0x810702190701ffff Serviceable: No Severity: Info System x3250 M5 Type 5458: Installation and Service Guide...
Page 391 81070301-0301ffff • 816f0007-0301ffff Alert Category: Critical - Other 81070608-0a02ffff Sensor [SensorElementName] has deasserted the transition to Serviceable: No non-recoverable. CIM Information: Prefix: PLAT and ID: 0523 Explanation: This message is for the use case when an SNMP Trap ID: 50 implementation has detected that the Sensor transition to non-recoverable has deasserted.
Page 392 May also be shown as 816f00091301ffff or 0x816f00091301ffff CIM Information: Prefix: PLAT and ID: 0163 Severity: Info SNMP Trap ID: 5 Alert Category: System - Power On Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 393 816f000d-0402ffff • 816f000d-0405ffff User response: Automatically notify Support: No Reseat hard disk drive n.(n = hard disk drive User response: number). Wait 1 minute or more before reinstalling Reseat hard disk drive n.(n = hard disk drive the drive. number). Wait 1 minute or more before reinstalling Replace the hard disk drive.
Page 394 May also be shown as 816f000d0407ffff or 0x816f000d0407ffff SNMP Trap ID: 50 Severity: Error Automatically notify Support: No Alert Category: Critical - Hard Disk drive User response: No action; information only. Serviceable: Yes System x3250 M5 Type 5458: Installation and Service Guide...
Page 395 816f0021-2201ffff • 816f0108-0a01ffff CIM Information: Prefix: PLAT and ID: 0331 816f0021-2201ffff Fault condition removed on slot [PhysicalConnectorElementName] on SNMP Trap ID: 50 system [ComputerSystemElementName]. Automatically notify Support: No (No Op ROM Space) User response: No action; information only. Explanation: This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.
Page 396 [PhysicalMemoryElementName] on CIM Information: Prefix: PLAT and ID: 0139 Subsystem [MemoryElementName]. SNMP Trap ID: 41 (DIMM 2) Explanation: This message is for the use case when an Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 397 816f010c-2581ffff • 816f010d-0404ffff User response: No action; information only. CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 816f010c-2581ffff Uncorrectable error recovery Automatically notify Support: No detected for [PhysicalMemoryElementName] on User response: No action; information only. Subsystem [MemoryElementName]. (All DIMMS) 816f010d-0402ffff The Drive...
Page 398 Explanation: This message is for the use case when an implementation has detected an Array Failure is no Severity: Info longer Predicted. Alert Category: Critical - Hard Disk drive May also be shown as 816f020d0400ffff or Serviceable: No 0x816f020d0400ffff System x3250 M5 Type 5458: Installation and Service Guide...
Page 399 816f020d-0401ffff • 816f020d-0405ffff Severity: Info 816f020d-0403ffff Failure no longer Predicted on drive [StorageVolumeElementName] for Alert Category: System - Predicted Failure array [ComputerSystemElementName]. Serviceable: No (Drive 3) CIM Information: Prefix: PLAT and ID: 0169 Explanation: This message is for the use case when an implementation has detected an Array Failure is no SNMP Trap ID: 27 longer Predicted.
Page 400 [PhysicalMemoryElementName] on input that has returned to normal. Subsystem [MemoryElementName]has recovered. (DIMM 2) May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Explanation: This message is for the use case when an System x3250 M5 Type 5458: Installation and Service Guide...
Page 401 816f030c-2003ffff • 816f040c-2001ffff implementation has detected a Memory Scrub failure 816f030c-2581ffff Scrub Failure for recovery. [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has May also be shown as 816f030c2002ffff or recovered. (All DIMMS) 0x816f030c2002ffff Explanation: This message is for the use case when an Severity: Info implementation has detected a Memory Scrub failure Alert Category: Critical - Memory...
Page 402 May also be shown as 816f040c2004ffff or Explanation: This message is for the use case when an 0x816f040c2004ffff implementation has detected that the Memory Logging Severity: Info Limit has been Removed. Alert Category: System - Other System x3250 M5 Type 5458: Installation and Service Guide...
Page 403 816f050c-2002ffff • 816f050d-0400ffff May also be shown as 816f050c2001ffff or 816f050c-2004ffff Memory Logging Limit Removed 0x816f050c2001ffff for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Severity: Info (DIMM 4) Alert Category: Warning - Memory Explanation: This message is for the use case when an Serviceable: No implementation has detected that the Memory Logging Limit has been Removed.
Page 404 (Drive 6) deasserted. Explanation: This message is for the use case when an May also be shown as 816f050d0403ffff or implementation has detected that an Critiacal Array has 0x816f050d0403ffff deasserted. Severity: Info System x3250 M5 Type 5458: Installation and Service Guide...
Page 405 816f050d-0407ffff • 816f060d-0402ffff May also be shown as 816f050d0406ffff or 816f060d-0400ffff Array in system 0x816f050d0406ffff [ComputerSystemElementName] has been restored. (Drive 0) Severity: Info Explanation: This message is for the use case when an Alert Category: Critical - Hard Disk drive implementation has detected that a Failed Array has Serviceable: No been Restored.
Page 406 Explanation: This message is for the use case when an 0x816f060d0405ffff implementation has detected a Memory DIMM Severity: Info configuration error has deasserted. Alert Category: Critical - Hard Disk drive May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Serviceable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 407 816f070c-2002ffff • 816f070d-0400ffff Severity: Info 816f070c-2004ffff Configuration error for [PhysicalMemoryElementName] on Alert Category: Critical - Memory Subsystem [MemoryElementName]has Serviceable: No deasserted. (DIMM 4) CIM Information: Prefix: PLAT and ID: 0127 Explanation: This message is for the use case when an implementation has detected a Memory DIMM SNMP Trap ID: 41 configuration error has deasserted.
Page 408 (Drive 6) Completed. Explanation: This message is for the use case when an May also be shown as 816f070d0403ffff or implementation has detected that an Array Rebuild has 0x816f070d0403ffff Completed. Severity: Info System x3250 M5 Type 5458: Installation and Service Guide...
Page 409 816f070d-0407ffff • 816f0813-2584ffff May also be shown as 816f070d0406ffff or 816f0813-2581ffff System 0x816f070d0406ffff [ComputerSystemElementName]has recovered from an Uncorrectable Bus Severity: Info Error. (DIMMs) Alert Category: System - Other Explanation: This message is for the use case when an Serviceable: No implementation has detected a that a system has recovered from a Bus Uncorrectable Error.
Page 410 Throttled. Subsystem [MemoryElementName]. May also be shown as 816f090c2003ffff or (DIMM 1) 0x816f090c2003ffff Explanation: This message is for the use case when an Severity: Info implementation has detected an Over Temperature System x3250 M5 Type 5458: Installation and Service Guide...
Page 411 816f0a0c-2002ffff • 816f0a0c-2004ffff Condition for Memory that has been Removed. 816f0a0c-2004ffff An Over-Temperature Condition has been removed on the May also be shown as 816f0a0c2001ffff or [PhysicalMemoryElementName] on 0x816f0a0c2001ffff Subsystem [MemoryElementName]. Severity: Info (DIMM 4) Alert Category: Critical - Temperature Explanation: This message is for the use case when an implementation has detected an Over Temperature Serviceable: No...
Page 412 System x3250 M5 Type 5458: Installation and Service Guide...
Page 413: Appendix B. Uefi (Post) Error Codes
Check IBM Support website for any applicable service bulletin or UEFI or adapter firmware update Explanation: OUT_OF_RESOURCES (PCI Option that applies to this error. NOTE: It may be ROM) necessary to disable unused option ROMs from Severity: Info © Copyright Lenovo 2015, 2015...
Page 414 Explanation: IPMI System Event Log is Full I.580A4 [I.580A4] Memory population change Severity: Info detected. User response: Complete the following steps: Explanation: DIMM Population Change Detected Use IMM Web Interface to clear event log. Severity: Info System x3250 M5 Type 5458: Installation and Service Guide...
Page 415 S.2011001 • S.3040007 User response: Complete the following steps: (Trained service technician only) Replace the processor. Check system event log for uncorrected DIMM failures and replace those DIMMs. S.3020007 [S.3020007] A firmware fault has been detected in the UEFI image. S.2011001 [S.2011001] An Uncorrected PCIe Error has Occurred at Bus % Device %...
Page 416 [S.3818007] The firmware image System halted capsules for both flash banks could not be verified. Severity: Error Explanation: CRTM image capsule could not be User response: Complete the following steps: verified System x3250 M5 Type 5458: Installation and Service Guide...
Page 417 S.51003 • S.58008 Severity: Error Could follow an uncorrectable memory error or failed memory test. Check log and service that User response: Complete the following steps: event first. DIMMs disabled by other errors or If system failed to boot successfully, DC cycle actions could cause this event.
Page 418 Go to System Settings > Settings > Driver Health Processor error. Status List and find a driver/controller reporting (Trained service technician only) If there are Configuration Required status. multiple Processor’s, swap Processor’s to move System x3250 M5 Type 5458: Installation and Service Guide...
Page 419 W.305800A • W.3808002 Search for the driver menu from System Settings User response: Complete the following steps: and change settings appropriately. Reboot the system to reconnect the controller. Save settings and restart system. If problem persists, switch to backup UEFI or reflash current UEFI image.
Page 420 The release notes will list the known problems the Restore the physical presence switch to the "OFF" update addresses. position and reboot the system. System x3250 M5 Type 5458: Installation and Service Guide...
Page 421 W.68002 If the previous steps do not resolve the problem, at the next maintenance opportunity, replace the affected DIMM (as indicated by LightPath and/or failure log entry). If PFA re-occurs on the same DIMM connector, swap the other DIMMs on the same memory channel one at a time to a different memory channel or Processor.
Page 422 System x3250 M5 Type 5458: Installation and Service Guide...
Page 423: Appendix C. Dsa Diagnostic Test Results
Recoverable: No Automatically notify Support: No Automatically notify Support: No Related Links: Related Links: IBM Support Website IBM Support Website Latest level of DSA Latest level of DSA Latest level of BMC/IMM Latest level of BMC/IMM © Copyright Lenovo 2015, 2015...
Page 424 Explanation: Loopback testing at the MAC layer was Serviceable: No canceled. Recoverable: No Severity: Warning Automatically notify Support: No Serviceable: No Related Links: Recoverable: No IBM Support Website Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 425 405-806-000 • 405-902-000 Related Links: IBM Support Website IBM Support Website Latest level of DSA Latest level of DSA Latest level of BMC/IMM Latest level of BMC/IMM 405-901-000 BRCM:TestMIIRegisters Test Failed 405-806-000 BRCM:TestLoopbackPhysical Test Explanation: A failure was detected while testing Aborted internal PHY registers.
Page 426 Automatically notify Support: No Explanation: BRCM:TestLoopbackMAC Test Failed. User response: Complete the following steps: Severity: Error 1. Check component firmware level and upgrade if Serviceable: Yes necessary. The installed firmware level can be found System x3250 M5 Type 5458: Installation and Service Guide...
Page 427: Dsa Brocade Test Results
218-000-000 • 218-006-000 in the DSA Diagnostic Event Log within the Related Links: Firmware/VPD section for this component. IBM Support Website 2. Rerun the test. Latest level of DSA 3. If failure remains, refer to "Troubleshooting by Latest level of BMC/IMM symptom"...
Page 428 Severity: Warning Related Links: IBM Support Website Serviceable: No Latest level of DSA Recoverable: No Latest level of BMC/IMM Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA System x3250 M5 Type 5458: Installation and Service Guide...
Page 429 218-900-000 • 218-904-000 Latest level of BMC/IMM Automatically notify Support: No User response: Complete the following steps: 218-900-000 Brocade:MemoryTest Failed 1. Rerun the test. Explanation: A failure was detected while testing the 2. Verify whether the firmware is at proper level. adapter memory.
Page 430: Dsa Checkpoint Panel Test Results
User response: Complete the following steps: 2. Replace the information panel cable if damage is 1. Inspect and reseat operator information panel cable present. at both ends. 3. Run the test again. System x3250 M5 Type 5458: Installation and Service Guide...
Page 431: Dsa Cpu Stress Test Results
089-000-000 • 089-803-000 4. Replace the operator information panel assembly. Related Links: 5. Run the test again. IBM Support Website 6. If failure remains, refer to "Troubleshooting by Latest level of DSA symptom" in the system "Installation and Service Latest level of BMC/IMM Guide"...
Page 432: Dsa Emulex Adapter Test Results
Severity: Event Aborted Serviceable: No Explanation: Loopback testing at the MAC layer was canceled. Recoverable: No Severity: Warning Automatically notify Support: No Serviceable: No Related Links: IBM Support Website Recoverable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 433 516-801-000 • 516-902-000 Automatically notify Support: No 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Related Links: Guide" for the next corrective action. IBM Support Website Related Links: Latest level of DSA IBM Support Website Latest level of BMC/IMM Latest level of DSA Latest level of BMC/IMM...
Page 434: Dsa Exa Port Ping Test Results
Severity: Warning DSA hard drive test results The following messages can result when you run the hard drive test. Explanation: HDD Stress Test Passed. 217-000-000 HDD Test Passed System x3250 M5 Type 5458: Installation and Service Guide...
Page 435: Dsa Intel Network Test Results
217-800-000 • 406-003-000 Severity: Event Related Links: IBM Support Website Serviceable: No Latest level of DSA Recoverable: No Latest level of BMC/IMM Automatically notify Support: No Related Links: 217-900-000 HDD Test Failed IBM Support Website Explanation: HDD Test Failed. The hard drive self-test Latest level of DSA detected a failure.
Page 436 Latest level of DSA Automatically notify Support: No Latest level of BMC/IMM User response: Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found System x3250 M5 Type 5458: Installation and Service Guide...
Page 437 406-901-000 • 406-904-000 in the DSA Diagnostic Event Log within the Related Links: Firmware/VPD section for this component. IBM Support Website 2. Rerun the test. Latest level of DSA 3. If failure remains, refer to "Troubleshooting by Latest level of BMC/IMM symptom"...
Page 438: Dsa Lsi Hard Drive Test Results
Automatically notify Support: No Automatically notify Support: No Related Links: Related Links: IBM Support Website IBM Support Website Latest level of DSA Latest level of DSA Latest level of BMC/IMM Latest level of BMC/IMM System x3250 M5 Type 5458: Installation and Service Guide...
Page 439 408-800-000 • 408-901-000 408-800-000 MLNX:MLNX_DiagnosticTestEthernetPort 408-901-000 MLNX:MLNX_DiagnosticTestIBPort Test Test Aborted Failed Explanation: Port Test was canceled. Explanation: Port Test Failed. Severity: Warning Severity: Error Serviceable: No Serviceable: Yes Recoverable: No Recoverable: No Automatically notify Support: No Automatically notify Support: No Related Links: User response: Complete the following steps: IBM Support Website...
Page 440: Dsa Memory Isolation Test Results
Standalone Memory Test Aborted Explanation: Quick/Full Memory Test CPU 3 Passed. Explanation: Unable to Locate SMBIOS key "_SM_". Severity: Event Severity: Warning Serviceable: No Serviceable: No Recoverable: No Recoverable: No Automatically notify Support: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 441 201-811-002 • 201-812-001 Automatically notify Support: No 2. If the problem remains, contact your technical-service representative. User response: Complete the following steps: 3. Turn off the system and disconnect it from power. 1. Perform the actions mentioned one at a time and Wait for 45 seconds.
Page 442 3. Turn off the system and disconnect it from power. 4. Make sure that DSA and BIOS/uEFI are at the latest Wait for 45 seconds. Reseat DIMM(s). Reconnect it level. to power. Related Links: IBM Support Website System x3250 M5 Type 5458: Installation and Service Guide...
Page 443 201-813-002 • 201-814-001 Latest level of DSA 201-814-000 Standalone Memory Test Aborted Latest level of BMC/IMM Explanation: Chipset Error: Can not disable Scubbing feature for CPU. 201-813-002 Standalone Memory Test Aborted Severity: Warning Explanation: Chipset Error: Can not turn OFF ECC Serviceable: No error reporting in CPU.
Page 444 4. Make sure that DSA and BIOS/uEFI are at the latest level. level. Related Links: Related Links: IBM Support Website IBM Support Website Latest level of DSA Latest level of DSA Latest level of BMC/IMM Latest level of BMC/IMM System x3250 M5 Type 5458: Installation and Service Guide...
Page 445 201-815-002 • 201-816-001 201-815-002 Standalone Memory Test Aborted 201-816-000 Standalone Memory Test Aborted Explanation: Program Error with Quick Memory Explanation: Program Error with Full Memory Menu Menu Option Selection. Option Selection. Severity: Warning Severity: Warning Serviceable: No Serviceable: No Recoverable: No Recoverable: No Automatically notify Support: No Automatically notify Support: No...
Page 446 IBM Support Website Latest level of BMC/IMM Latest level of DSA Latest level of BMC/IMM 201-818-002 Standalone Memory Test Aborted Explanation: Unable to Locate SMBIOS key "_SM_". Severity: Warning Serviceable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 447 201-818-003 • 201-819-002 Recoverable: No 1. Perform the actions mentioned one at a time and try the test after each action. Automatically notify Support: No 2. If the problem remains, contact your User response: Complete the following steps: technical-service representative. 1.
Page 448 3. Turn off the system and disconnect it from power. 4. Make sure that DSA and BIOS/uEFI are at the latest Wait for 45 seconds. Reseat DIMM(s). Reconnect it level. to power. Related Links: IBM Support Website System x3250 M5 Type 5458: Installation and Service Guide...
Page 449 201-820-003 • 201-821-002 Latest level of DSA 201-821-001 Standalone Memory Test Aborted Latest level of BMC/IMM Explanation: Variable range MTRR registers are larger than fixed range MTRR registers. 201-820-003 Standalone Memory Test Aborted Severity: Warning Explanation: Memory Upper limit is less than 16 Serviceable: No Mbytes.
Page 450 Severity: Warning Latest level of BMC/IMM Serviceable: No 201-822-001 Standalone Memory Test Aborted Recoverable: No Explanation: Invalid MTRR service request. Automatically notify Support: No Severity: Warning User response: Complete the following steps: System x3250 M5 Type 5458: Installation and Service Guide...
Page 451 201-824-000 • 201-824-003 1. Perform the actions mentioned one at a time and 2. If the problem remains, contact your try the test after each action. technical-service representative. 2. If the problem remains, contact your 3. Turn off the system and disconnect it from power. technical-service representative.
Page 452 3. Turn off the system and disconnect it from power. 4. Make sure that DSA and BIOS/uEFI are at the latest Wait for 45 seconds. Reseat DIMM(s). Reconnect it level. to power. Related Links: IBM Support Website System x3250 M5 Type 5458: Installation and Service Guide...
Page 453 201-827-000 • 201-827-003 Latest level of DSA 201-827-002 Standalone Memory Test Aborted Latest level of BMC/IMM Explanation: BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. 201-827-000 Standalone Memory Test Aborted Severity: Warning Explanation: BIOS: ECC function has been disabled by Serviceable: No BIOS.
Page 454 4. Make sure that DSA and BIOS/uEFI are at the latest level. level. Related Links: Related Links: IBM Support Website IBM Support Website Latest level of DSA Latest level of DSA Latest level of BMC/IMM Latest level of BMC/IMM System x3250 M5 Type 5458: Installation and Service Guide...
Page 455 201-845-000 • 201-845-003 201-845-000 Standalone Memory Test Aborted 201-845-002 Standalone Memory Test Aborted Explanation: Chipset Error: Problem clearing MSR Explanation: Chipset Error: Problem clearing MSR machine check control registers. machine check control registers. Severity: Warning Severity: Warning Serviceable: No Serviceable: No Recoverable: No Recoverable: No Automatically notify Support: No...
Page 456 Automatically notify Support: No Explanation: INVALID XSECSRAT type. User response: Complete the following steps: Severity: Warning 1. Perform the actions mentioned one at a time and Serviceable: No try the test after each action. System x3250 M5 Type 5458: Installation and Service Guide...
Page 457 201-860-001 • 201-861-000 2. If the problem remains, contact your 4. Make sure that DSA and BIOS/uEFI are at the latest technical-service representative. level. 3. Turn off the system and disconnect it from power. Related Links: Wait for 45 seconds. Reseat DIMM(s). Reconnect it IBM Support Website to power.
Page 458 Latest level of DSA IBM Support Website Latest level of BMC/IMM Latest level of DSA Latest level of BMC/IMM 201-862-001 Standalone Memory Test Aborted Explanation: No OEM1 structure found. Severity: Warning Serviceable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 459 201-862-002 • 201-863-001 Recoverable: No 2. If the problem remains, contact your technical-service representative. Automatically notify Support: No 3. Turn off the system and disconnect it from power. User response: Complete the following steps: Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 460 Latest level of DSA 4. Make sure that DSA and BIOS/uEFI are at the latest Latest level of BMC/IMM level. Related Links: IBM Support Website Latest level of DSA System x3250 M5 Type 5458: Installation and Service Guide...
Page 461 201-864-002 • 201-865-002 Recoverable: No 201-864-002 Standalone Memory Test Aborted Automatically notify Support: No Explanation: No GAS located in OEM1. User response: Complete the following steps: Severity: Warning 1. Perform the actions mentioned one at a time and Serviceable: No try the test after each action.
Page 462 4. Make sure that DSA and BIOS/uEFI are at the latest level. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it Related Links: to power. IBM Support Website System x3250 M5 Type 5458: Installation and Service Guide...
Page 463 201-866-003 • 201-867-003 Latest level of DSA 201-867-001 Standalone Memory Test Aborted Latest level of BMC/IMM Explanation: EFI/SAL: Buffer not allocated. Severity: Warning 201-866-003 Standalone Memory Test Aborted Serviceable: No Explanation: EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable: No Severity: Warning Automatically notify Support: No Serviceable: No User response: Complete the following steps:...
Page 464 1. Perform the actions mentioned one at a time and try the test after each action. Automatically notify Support: No 2. If the problem remains, contact your User response: Complete the following steps: technical-service representative. System x3250 M5 Type 5458: Installation and Service Guide...
Page 465 201-869-000 • 201-869-003 3. Turn off the system and disconnect it from power. 4. Make sure that DSA and BIOS/uEFI are at the latest Wait for 45 seconds. Reseat DIMM(s). Reconnect it level. to power. Related Links: 4. Make sure that DSA and BIOS/uEFI are at the latest IBM Support Website level.
Page 466 Latest level of DSA Related Links: Latest level of BMC/IMM IBM Support Website Latest level of DSA 201-871-000 Standalone Memory Test Aborted Latest level of BMC/IMM Explanation: Data Mis-compare encountered. Severity: Warning Serviceable: No System x3250 M5 Type 5458: Installation and Service Guide...
Page 467 201-871-001 • 201-877-000 Recoverable: No 2. If the problem remains, contact your technical-service representative. Automatically notify Support: No 3. Turn off the system and disconnect it from power. User response: Complete the following steps: Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 468 Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. IBM Support Website 4. Make sure that DSA and BIOS/uEFI are at the latest Latest level of DSA level. Latest level of BMC/IMM Related Links: IBM Support Website System x3250 M5 Type 5458: Installation and Service Guide...
Page 469 201-878-001 • 201-885-000 201-878-001 Standalone Memory Test Aborted 201-878-003 Standalone Memory Test Aborted Explanation: Sparing feature must be turned OFF. Go Explanation: Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF. to setup and turn the sparing feature OFF. Severity: Warning Severity: Warning Serviceable: No...
Page 470 4. Make sure that DSA and BIOS/uEFI are at the latest level. level. Related Links: Related Links: IBM Support Website IBM Support Website Latest level of DSA Latest level of DSA Latest level of BMC/IMM Latest level of BMC/IMM System x3250 M5 Type 5458: Installation and Service Guide...
Page 471 201-886-001 • 201-899-001 201-886-001 Standalone Memory Test Aborted 201-886-003 Standalone Memory Test Aborted Explanation: Memory Upper limit is less than 16 Explanation: Memory Upper limit is less than 16 Mbytes. Mbytes. Severity: Warning Severity: Warning Serviceable: No Serviceable: No Recoverable: No Recoverable: No Automatically notify Support: No Automatically notify Support: No...
Page 472 1. Perform the actions mentioned one at a time and try the test after each action. 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 2. If the problem remains, contact your technical-service representative. System x3250 M5 Type 5458: Installation and Service Guide...
Page 473: Dsa Memory Stress Test Results
201-901-003 • 202-802-000 3. Turn off the system and disconnect it from power. Automatically notify Support: No Wait for 45 seconds. Reseat DIMM(s). Reconnect it User response: Complete the following steps: to power. 1. Perform the actions mentioned one at a time and 4.
Page 474: Dsa Nvidia Gpu Test Results
Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA Nvidia GPU test results The following messages can result when you run the Nvidia GPU test. System x3250 M5 Type 5458: Installation and Service Guide...
Page 475 409-000-000 • 409-804-000 IBM Support Website 409-000-000 NVIDIA User Diagnostic Test Passed Latest level of DSA Explanation: NVIDIA User Diagnostic test passed. Latest level of BMC/IMM Severity: Event Serviceable: No 409-006-000 Nvidia::DiagnosticServiceProvider::Binomial Test Passed Recoverable: No Explanation: Nvidia GPU Binomial test passed. Automatically notify Support: No Severity: Event Related Links:...
Page 476 1. Verify that the GPU is seated in the PCIe slot 2. Verify that the power connectors to the GPU are correctly by reseating the GPU. Then power cycle connected firmly. Then power cycle the system. the system. System x3250 M5 Type 5458: Installation and Service Guide...
Page 477: Dsa Optical Drive Test Results
409-905-000 • 215-801-000 2. Verify that the power connectors to the GPU are 5. If the problem remains, contact your IBM connected firmly. Then power cycle the system. technical-support representative. 3. Run nvidia-smi -q In some cases this will report a Related Links: poorly connected power cable.
Page 478 3. Turn off and restart the system. symptom" in the system "Installation and Service Guide" for the next corrective action. 4. Run the test again. Related Links: Related Links: IBM Support Website IBM Support Website System x3250 M5 Type 5458: Installation and Service Guide...
Page 479: Dsa System Management Test Results
215-902-000 • 166-802-001 Latest level of DSA Explanation: Optical Drive Test Aborted. Could not access the device. Latest level of BMC/IMM Severity: Warning 215-902-000 Optical Drive Test Failed Serviceable: Yes Explanation: Optical Drive Test Failed. Read Recoverable: No miscompare. Automatically notify Support: No Severity: Error User response: Complete the following steps: Serviceable: Yes...
Page 480 IBM Support Website 1. Turn off the system and disconnect it from power. Latest level of DSA Wait for 45 seconds. Reconnect it to power. System x3250 M5 Type 5458: Installation and Service Guide...
Page 481 166-808-001 • 166-812-001 2. Make sure that DSA and BMC/IMM are at the Recoverable: No latest level. Automatically notify Support: No Related Links: User response: Perform the actions mentioned one at IBM Support Website a time and try the test after each action: Latest level of DSA 1.
Page 482 User response: Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. System x3250 M5 Type 5458: Installation and Service Guide...
Page 483 166-818-001 • 166-823-001 2. Make sure that DSA and BMC/IMM are at the 166-818-001 IMM I2C Test Aborted latest level. Explanation: Cannot execute duplicated request. Related Links: Severity: Warning IBM Support Website Serviceable: Yes Latest level of DSA Latest level of BMC/IMM Recoverable: No Automatically notify Support: No 166-821-001...
Page 484 2. Make sure that DSA and BMC/IMM are at the 4. If failure remains, refer to "Troubleshooting by latest level. symptom" in the system "Installation and Service 3. Run the test again. Guide" for the next corrective action. Related Links: System x3250 M5 Type 5458: Installation and Service Guide...
Page 485: Dsa Tape Drive Test Results
166-908-001 • 264-903-000 IBM Support Website a time and try the test after each action: Latest level of DSA 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. Latest level of BMC/IMM 2.
Page 486 "Installation and Service Guide" for the next corrective action. Explanation: Tape Test Failed. Software error: invalid request. Related Links: Severity: Error IBM Support Website Latest level of DSA Serviceable: Yes System x3250 M5 Type 5458: Installation and Service Guide...
Page 487 264-907-000 • 264-908-000 Latest level of BMC/IMM 264-907-000 Tape Test Failed Explanation: An error was found in the block address somewhere. Severity: Error Serviceable: Yes Recoverable: No Automatically notify Support: No User response: Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media.
Page 488 System x3250 M5 Type 5458: Installation and Service Guide...
Page 489: Appendix D. Getting Help And Technical Assistance
Lenovo to assist you. Use this information to obtain additional information about Lenovo and Lenovo products, and determine what to do if you experience a problem with your Lenovo system or optional device. Note: This section includes references to IBM web sites and information about obtaining service.
Page 490: Using The Documentation
The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.
Page 491: Creating A Personalized Support Web Page
In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). Hardware service and support IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
Page 492 IBM Taiwan Corporation 3F, No 7, Song Ren Rd. Taipei, Taiwan Telephone: 0800-016-888 System x3250 M5 Type 5458: Installation and Service Guide...
Page 493: Notices
Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Page 494: Trademarks
(TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
Page 495: Recycling Information
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
Page 496: Telecommunication Regulatory Statement
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 497: Avis De Conformité À La Réglementation D'industrie Canada
EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung...
Page 498: Japan Vcci Class A Statement
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Page 499: Korea Communications Commission (Kcc) Statement
Korea Communications Commission (KCC) statement This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Notices...
Page 500 System x3250 M5 Type 5458: Installation and Service Guide...
Page 501: Index
85 install 54, 175 backup firmware Nx-boot failure 151 unbuffered 56, 177 starting 96 ServerGuide Setup and Installation DIMM, install 57, 178 battery CD 85 DIMMs remove 222 Setup utility 85 removal 175 replace 224 © Copyright Lenovo 2015, 2015...
Page 502 135 replace 173 IMM2 host name 99 intermittent 135 front I/O assembly, remove 210 IMM2 web interface 100 keyboard 136 front I/O assembly, replace 212 important notices 6, 478 System x3250 M5 Type 5458: Installation and Service Guide...
Page 503 Lenovo ServeRAID SAS/SATA controller, replace 217 overview 10 install 61 operating-system event log 10, 125, 126 integrated management module II Lenovo, next generation technology 10 operator information panel event log 125, 126 light path diagnostics 118 cable routing 276 programs 86...
Page 504 163 hot-swap hard disk drive 181 power 141, 145 ServeRAID SAS/SATA controller 197 hot-swap power supply 230 serial port 143 simple-swap hard disk drive 186 hypervisor flash device 208 System x3250 M5 Type 5458: Installation and Service Guide...
Page 505 273 software problems 144 sending DSA data thermal sensor cable routing 273 software RAID signal cable to Lenovo 24 thermal sensor cable, install 75 cable routing 278 serial connector 18 thermal sensor cable, remove 214 software RAID signal cable routing 278...
Page 506 6 viewing event log 126 VMware Hypervisor support 86 Wake on LAN feature 20 weight 6 what the server offers 10 working inside with the power on 32 x3250 introduction 1 System x3250 M5 Type 5458: Installation and Service Guide...
Page 508 Part Number: 00MV704 Printed in USA (1P) P/N: 00MV704...

Lenovo 5458 Installation And Service Manual

Chapter 1. The Lenovo System X3250 M5 Type 5458 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing, Lenovo System X3250 M5 Type 5458

Chapter 6. Removing and Replacing Server Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI (POST) Error Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Quick Links

Troubleshooting

Related Manuals for Lenovo 5458

Summary of Contents for Lenovo 5458

Table of Contents