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9.0 Troubleshooting Guide
PROBLEM
Device will not power up
Insufficient lifting power
Mechanical binding or jerking motion
PRO Controller shows Error Codes
POSSIBLE CAUSE
No power to base unit
No connection to PRO
Controller
Internal electrical malfunction
Force setting too low
Internal malfunction
Internal mechanical malfunction
Obstruction
Self-detected malfunction
FIX
Check Power Cord and Power Supply
connections and ensure lock nut is tight (the
Power Supply's green light glows when it is
connected to the mains AC power), ensure
Power Switch is in the On position
Check Pendant Cable connections at both
ends, ensure the lock nut is tight
Return for service
Increase force setting
Return for service
Return for service
Remove obstruction
Follow prompts on PRO Controller display
35
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