Troubleshooting - Otto Bock C-Brace Instructions For Use Manual

Appendices
Battery
charger
Battery is fully charged
Battery charger connected/disconnected
Beep signal
1x short, pause, 2x short
1x short, 2x long
1 x short

17.3 Troubleshooting

Troubleshooting disconnection of the adjustment software from the product (
If the symbol in the top right corner is replaced by the
severed.
Verify operational readiness of the 60X5 BionicLink PC and the product using the table below. Eliminate any
causes that apply.
Event
The blue LED on the 60X7 Bion­
icLink is not lit up
The blue LED on the 60X7 Bion­
icLink is lit up continuously
The green LED on the 60X5 Bion­
icLink PC is not lit up
The blue LED on the 60X5 Bion­
icLink PC is not lit up
Once the blue LED on the 60X7 BionicLink and the green LED on the 60X5 BionicLink PC light up after eliminat­
ing the cause of the problem, start another connection attempt.
If a connection still cannot be established, contact the Ottobock branch responsible for your country.
84
Event
Battery charger connected
Charging mode started (3 sec. after connection of battery charger)
Battery charger disconnected after charging mode, self-test OK.
Cause/required action
The 60X7 BionicLink is not connected to the product.
• Connect the 60X7 BionicLink to the product.
The product battery is drained.
• Charge the product battery.
The connecting cable between the 60X7 BionicLink and the product is
defective.
• Replace the connecting cable.
The battery charger is connected to the product.
• Disconnect the battery charger from the product.
The product does not function when the battery charger is connected.
This means a connection to the computer cannot be established during
the charging process.
The BionicLink plug on the product is defective.
• Check the BionicLink plug on the product.
If the contacts are damaged, the product must be inspected by an
authorised Ottobock Service Centre.
Connection to the PC disrupted because the distance to the product is too
large
• Reduce the distance of the product to the 60X5 BionicLink PC.
The 60X5 BionicLink PC is not operational
• Check the connection of the BionicLink on the PC
• Connect the 60X5 BionicLink PC to a different USB port on the PC
• If a USB hub is being used, connect the 60X5 BionicLink PC directly to
the USB port on the PC
The connection to the PC is disrupted because the distance to the product
is too large
• Reduce the distance of the product to the 60X5 BionicLink PC.
symbol is displayed)
symbol, the connection to the prosthesis was
C-Brace