HID FARGO HDP 6600 User Manual page 120

Powering
Trusted Identities
Printer Error Message
Ribbon Break/Jam, Check Ribbon
Check Film
Invalid Film
No Mag Module
PLT-02931, A.4
Cause
A ribbon break / jam has been detected
inside the printer.
A film break / jam has been detected inside
the printer.
An incorrect print ribbon/print film has been
installed in the printer. (This is if you are
using SecureMark ribbon and film.)
A print job with magnetic encoding was
sent with no magnetic encoder installed in
the printer.
120
FARGO® HDP®6600 High Definition Card Printer/Encoder
Solution
The printer has determined that the installed
ribbon has either jammed or broken.
Open the printer cover and remove the print
ribbon. If ribbon is jammed, remove the jam
and tighten the ribbon.
Clear any cards in the printer by pressing the
Forward and/or Back buttons on the printer
display.
Tape the ends of the ribbon together and
wind any excess onto the take-up spool of
the print ribbon.
Re-install the print ribbon, close the printer
cover and press Resume on the printer
display to continue printing.
To cancel the print, press Cancel on the
printer display or click Cancel Print from the
HID Printer Status Monitor.
Open the printer cover and remove the print
film. Check the film and see if it is broken.
If the print film is not broken, re-install the
print film, close the printer cover, and press
Resume on the printer display to continue
printing.
If the print film is broken, tape the ends of the
print film together and wind any excess onto
the take-up spool. Re-install the print film,
close the printer cover and press Resume on
the printer display to continue printing.
To cancel the print, press Cancel on the
printer display or click Cancel Print from the
HID Printer Status Monitor.
A non-SecureMark ribbon or film is installed
in a SecureMark printer.
Replace with the appropriate SecureMark
ribbon or film and press Resume on the
printer display to continue printing.
Install a certified print ribbon and press
Resume on the printer display to continue
printing.
To cancel the print, press Cancel on the
printer display or click Cancel Print from the
HID Printer Status Monitor.
Ensure that encoding data is not being sent
with the print job and reprint the card.
User Guide
November 2021