HID FARGO HDP 6600 User Manual page 118

Powering
Trusted Identities
6.2.3 Troubleshooting the printer error message table
Printer Error Message
See Manual
Fail To Initialize
Card Not Found
Unable to Feed
Card Jam
Card Jam: Smart Card
Multiple Feed
Check Film/Card
Head Resistance
Ribbon Temp Error
PLT-02931, A.4
Cause
A general printer error has occurred.
The printer is unable to find the card.
The printer is unable to feed a card from the
card cartridge.
A card has become jammed in the printer.
Printhead resistance out of range.
The ambient temperature of the printer is
out of range.
OR
Sensor failure.
118
FARGO® HDP®6600 High Definition Card Printer/Encoder
Solution
Press Cancel on the printer or click
Cancel Print from the HID Printer Status
Monitor.
Check the printer for the card or other
obstruction. Remove the obstruction. To
cancel the print, press Cancel on the printer
display or click Cancel Print from the HID
Printer Status Monitor.
Ensure that cards are available and loaded
correctly, press Resume on the printer
display to continue printing.
To cancel the print, press Cancel on the
printer display or click Cancel Print from the
HID Printer Status Monitor.
Open the printer front cover and remove the
print ribbon and film cartridges.
Clear any cards in the printer by pressing the
Forward and/or Back buttons on the printer
display.
Re-insert the ribbon and close the printer
front cover.
Press Resume on the printer display to
continue printing.
To cancel the print, press Cancel on the
printer display or click Cancel Print from the
HID Printer Status Monitor.
Verify that the head resistance stamped on
print head matches value stored in EEPROM.
Press Cancel on the printer display.
Press Cancel to cancel job. Allow the printer
to cool and cycle the power to reboot.
User Guide
November 2021