HID FARGO HDP 6600 User Manual page 103

Powering
Trusted Identities
5.6 Troubleshooting
If you are having trouble connecting to your Ethernet printer or printing to it, you should go through each of the following
procedures.
5.6.1 Accessing the IP address of the printer
The additional printer display menus for an Ethernet-enabled printers are provided to view its IP address. Follow these
procedures to access the IP address of your printer.
1. Switch on the printer.
2. Ensure the printer is connected to the network.
3. Wait up to one minute to allow the printer to configure the IP address.
4. On the printer display, select
5. Scroll through the messages until the IP address is displayed as a dotted quad number, i.e. 168.192.1.1.
5.6.2 Verifying the printer connection
1. Ensure the printer has a valid network connection.
2. Verify that the printer has the green LED on solidly and that the amber LED is flashing with network activity.
3. If the LEDs do not indicate connection, verify the network connection with another device.
4. If the connection is OK, then something may be wrong with the Ethernet option installation.
5.6.3 Verifying the printer IP address
1. Check the printer display for a valid IP address (0.0.0.0 is not valid).
If the IP address is valid, go to Step 4.
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If the IP address is not valid go to Step 2.
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2. If your network is using DHCP, then verify that the printer has not been configured to use a static address (unless
you have a known, unused static IP address assigned to the printer).
3. If you are using a static IP address, verify that there is no other device using the same address by removing your
printer and sending a ping to the desired address.
4. If any device responds, then you must find a different available IP address.
5. If the printer reports an IP address, verify that it matches subnet of the network where it is connected.
6. If your printer has DHCP disabled, then the static IP address may have been previously set for a different subnet.
PLT-02931, A.4
> Info.
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FARGO® HDP®6600 High Definition Card Printer/Encoder
User Guide
November 2021