Viewing The State Codes List - Hughes HughesNet HN9000 Installation Manual

Chapter 8
State code State name
28 No TIPs
29 Tx Connectivity Down
30 Too Many Bad Slots
31 ECL Active
32 Barred
33 Suspended
34 Maintenance
35 Out of Service

Viewing the state codes list

To view a list of state codes with an explanation of each code:
1. Click the underlined state code number.
70
HN9000 Satellite Modem Installation Guide
1037576-0001 Rev. A
Explanation
Modem is not receiving transmission
information packets from satellite.
Tx cable connectivity tests have failed.
Bad slots are transmissions from the
modem that are not received by the
satellite. State code 30 indicates a
percentage of bad slots within the last
hour that exceeds a preset value.
Transmitter has been shut down due
to ECL. ECL measures total
transmitted power over 30- minute
periods and turns off the transmitter
if the total power exceeds a preset
limit imposed by the FCC.
Restricted states (NOCC-imposed restrictions)
Modem has been barred from
transmitting by the NOCC. Possible
reasons for barring include
interference isolation, uplink failure,
or government order.
Modem has been put in a suspended
state by the NOCC. This occurs if a
customer's bill is overdue or if service
is terminated.
Modem has been put in maintenance
state by the NOCC.
Modem has been put in out-of-service
state by the NOCC.
Corrective action
Verify cabling and pointing. If antenna
has moved or been disturbed, re-point
it.
Verify cabling and pointing. If antenna
has moved or been disturbed, re-point
it.
Rain or snow can cause this condition.
If it continues during clear weather,
verify cabling and pointing. If antenna
has moved or been disturbed, re-point
it.
Transient – No action is necessary.
Call Installer Support with site name
to resolve the issue.
Call Installer Support with site name
to resolve the issue.
Call Installer Support with site name
to resolve the issue.
Call Installer Support with site name
to resolve the issue.