Viewing The State Codes List; Connectivity Test Page - Hughes HN9000 User Manual

System Control Center
State code State name
33 Suspended
34 Maintenance
35 Out of Service

Viewing the state codes list

To view a list of state codes with an explanation of each code:
1. Click the underlined state code number.
A pop-up window appears that briefly identifies each state code. If you do not see the pop-up window, it may be
hidden by other windows; if this happens, minimize other open windows.
2. Scroll down to see the entire list of state codes.

Connectivity Test page

You can use the Connectivity Test page to test the connection between the satellite modem and the satellite. Instructions
for the test are provided on the screen. No special configuration is required.
HN9000 Satellite Modem User Guide –
1037577-0001 Rev. A
Explanation
Modem has been put in a suspended
state by the NOCC. This occurs if a
customer's bill is overdue or if service
is terminated.
Modem has been put in maintenance
state by the NOCC.
Modem has been put in out-of-service
state by the NOCC.
Corrective action
Call your service provider.
Call your service provider.
Call your service provider.
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