Inxpect SBV System Series Instruction Manual page 66

7. Maintenance and troubleshooting
Inxpect Safety application
Status
Flashing SENSOR TEMPERATURE ERROR
red. Four or SENSOR POWER ERROR
flashes
followed by
a pause **
Flashing MASKING,
red. Five SIGNAL PATTERN ERROR
flashes
followed by
a pause **
MASKING REFERENCE MISSING Sensor is not able to
MSS ERROR/DSS ERROR
Flashing TAMPER ERROR
red. Six
flashes
followed by
a pause **
Note *: flashes at 100 ms intervals without pause
Note **: flashes at 200 ms intervals and then with a 2 s pause.
7.1.3 Other problems
Problem
Undesired alarms
Machinery in safe
status without
motion in the
detection field
The voltage value
detected on the SNS
input is zero
The system does not
function correctly
66
messages
Cause
Transit of people or objects in
close proximity to the detection
field
No power supply
Failure of the control unit or one
or more sensors
The chip that detects inputs is
faulty
Control unit error
Sensor error
SBV System Series | Instruction manual v1.2 DEC 2021 | SAF-UM-SBVBus-en-v1.2 | © 2021 Inxpect SpA
Problem
Sensor in temperature
error or is receiving an
incorrect supply voltage
Sensor detected a
masking (tampering) or
there are radar signal
errors
save the monitored
area reference for
occlusion
Error detected by
diagnostics relative to
the internal micro-
controllers (MSS and
DSS), their internal
peripherals or
memories
Sensor detected a
variation in rotation
around the axes
(tampering)
Change the sensors sensitivity, "Change the
configuration" on page 61.
Check electrical connection.
Contact assistance service if necessary.
Check the status of the LEDs on the control unit, see
"Control unit LED" on page 64.
Access the application Inxpect Safety, on the
Dashboard page, mouse-over on
correspondence with the control unit or the sensor.
Contact assistance service.
Check the status of the LEDs on the control unit, see
"Control unit LED" on page 64.
Access the application Inxpect Safety, on the
Dashboard page, mouse-over on
correspondence with the control unit or the sensor.
Check the status of the LEDs on the sensor, see
"Sensor LED" on the previous page.
Access the application Inxpect Safety, on the
Dashboard page, mouse-over on
correspondence with the control unit or the sensor.
Remedy
Check the sensor connection and that
the cable length is within the
maximum limits. Verify that the
temperature of the environment in
which the system is operating
conforms to the operating
temperatures listed in the technical
data in this manual.
Not available if the sensor is in
muting. Check that the sensor is
installed correctly and that the area is
clear of objects that obstruct the
sensor's field of view.
Repeat the system configuration
making sure no movement is present
inside the monitored area
If the issue persists, please contact
assistance service.
Not available if the sensor is in
muting. Check if the sensor has been
tampered with or if the side or
mounting screws have loosened.
Remedy
in
in
in