What To Do If - Suzuki ACROSS 2020 Series Owner's Manual

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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)
If you have a problem, check
the following before contacting
a SUZUKI dealer or a qualified
workshop.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
 If you lose your mechanical keys,
new genuine mechanical keys
can be made by a SUZUKI
dealer or a qualified workshop.
(P.531)
 If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact a SUZUKI
dealer or a qualified workshop
immediately. (P.531)
The doors cannot be locked
or unlocked
 Is the key battery weak or
depleted? (P.484)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. (P.282)
 Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
 The function may not operate
properly due to the condition of
the radio wave. (P.208)
The rear door cannot be
opened
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. (P.194)
If you think something is
wrong
The hybrid system does not
start
 Did you press the power switch
while firmly depressing the brake
pedal? (P.279)
 Is the shift lever in P? (P.279)
 Is the electronic key anywhere
detectable inside the vehicle?
(P.207)
 Is the steering wheel unlocked?
(P.280)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid system
can be started in a temporary
way. (P.534)
 Is the 12-volt battery dis-
charged? (P.535)