Hologic ThinPrep Imager Duo Operator's Manual page 199

6
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ROUBLESHOOTING
Table 6.3: Data Export, Import and Backup Errors
Error Text
Incorrect FOI Count.
Initialization error.
Invalid version of data on import media.
Media is locked.
No import data.
No slides match export criteria.
Template has been deleted since last
refresh. Recreate the template.
Template name must be unique within the
view.
The export exceed the maximum allowed
records. Narrow the search criteria and
try again.
The media is not blank.
The media is not ready. Be sure there is a
DVD/CD or USB in the drive on the server.
6.18 Imager Duo Operator's Manual
Possible Cause
An error occurred during data
import.
A server error occurred while
trying to initialize data for the
operation.
The version of data on the stor-
age media can not be imported
into the current database ver-
sion.
The Server drive has the storage
media locked for another import/
export.
There is no data on the storage
media to import.
The user specified export criteria
that doesn't match any data in
the database.
The user tried to modify a tem-
plate that is no longer in the
database. A user on a different
system deleted it.
A template has been created or
changed with a non-unique
name.
Exports are limited to 10,000
records.
The DVD/CD or USB in the writ-
able drive on the server is not
blank.
The storage media drive is not
ready.
Corrective Action
Contact Technical Support.
Try the function again.
Check that the versions match (look at the Help
button).
Wait for any processes to finish. Try again later.
The storage media may be blank or have data
other than export data on it. Use a DVD/CD or
USB that has export data on it.
Refine the export parameters to match slide IDs
that are in the database.
Recreate the template.
Rename the template with a unique name.
Change the export filter parameters to result in
less than 10,000 records being exported.
Place a blank, writable storage media in the
Server drive.
The writable media is not ready to be read yet.
Try the function again. The disk drive may be
open.