Hologic ThinPrep Imager Duo Operator's Manual page 198

Table 6.3: Data Export, Import and Backup Errors
Error Text
Writable media verification failed.
Database image too large for media.
Database query failed.
(when viewing Import Results)
Export failed.
Export failed due to database error.
Failed to add the template.
Failed to write to the media.
Failed to delete the template.
Failed to modify the template.
Failed to start the task.
Failed to update FOI table.
Failed to update SlideImage table.
Import cannot be performed from the
media.
Import failed.
Possible Cause
After the media was written to,
the data didn't match what was
exported.
Too much data to fit on selected
media type.
A database query failed.
The export failed.
A database error prevented the
export from succeeding.
A new template could not be
added to the Export menu.
The media type failed to write
properly.
The template could not be
deleted.
A template could not be modi-
fied.
The server was unable to begin
the requested import/export/
backup.
An error occurred during data
import.
An error occurred during data
import.
The storage media in the
server's drive does not have
export data on it.
The import failed.
T
ROUBLESHOOTING
Corrective Action
Try the function again.
If this message appears during database
backup, consult Hologic Technical Support.
Try the function again. If the error persists, con-
tact Technical Support.
Try again with a different DVD/CD or USB,
depending on what type of media was used.
Make sure the storage media is in the Server
drive.
Try the function again.
Try to add a template again. Be sure it has a
unique name.
Try again with a different DVD/CD or USB,
depending on what type of media was used.
Make sure the storage media is in the Server
drive.
It may have already been deleted by another
user.
The template has been deleted. It must be rec-
reated.
Try the function again.
Contact Technical Support.
Contact Technical Support.
The storage media may have other data on it.
Only data exported from a ThinPrep Server will
be imported.
Try the import again.
Make sure the storage media is readable.
Imager Duo Operator's Manual
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