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Message
DOC TOO LONG
DOCUMENT READY
ECM RX
ECM TX
HANG UP PHONE
INSTALL BC-21
INSTALL BC-21/20
LOAD PAPER
8-32
Troubleshooting
Error Code
Cause
#003
It took more than 32
minutes to send or
copy a document.
It took more than 32
minutes to receive a
document.
The document is longer
than 1 metre.
–
The document in the
Automatic Document
Feeder (ADF) is ready
for scanning.
–
The MultiPASS C50 is
receiving a fax using
ECM.
–
The MultiPASS C50 is
sending a fax using
ECM.
–
The handset is off its
hook.
–
The BC-20, BC-22/22e,
or BC-29F BJ
Cartridge is installed.
–
The BC-22/22e or
BC-29F BJ Cartridge is
installed, so the
MultiPASS C50 cannot
print any received
faxes, or make copies.
–
The MultiPASS C50 is
out of recording paper.
Action
Divide the document and
send or copy each part
separately.
Contact the sender, and
have them divide the
document and send each
part separately.
Use a copy machine to
copy each page of the
document and send the
copy.
Send the fax, scan the
document, or make a copy.
Faxes can take longer to
receive when using ECM.
Try turning ECM off if you
need to receive quickly, or
if you know your local
telephone lines are in good
condition.
Faxes can take longer to
send when using ECM. Try
turning ECM off if you
need to send quickly, or if
you know your local
telephone lines are in good
condition.
Place the handset properly
onto its hook.
Remove the BC-20, BC-22/
22e, or BC-29F BJ
Cartridge and install the
BC-21/21e BJ Cartridge.
Remove the BC-22/22e or
BC-29F BJ Cartridge and
install the BC-21/21e or
BC-20 BJ Cartridge.
Add paper to the sheet
feeder. Make sure the
stack is below the limit
mark (
). Then press
the
(STOP) button.
Chapter 8
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