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If your MultiPASS C50 is not operating properly, use the information and
suggestions in this chapter to try to solve the problem.
In addition, while some problems will have a single cause, others will have a
combination of causes. In the latter cases, you may need to use a process of
elimination to find the cause and correct the problem. For example, many
printing problems are related to how your software interacts with the MultiPASS
C50. If you were having trouble printing, but found that your MultiPASS C50
could make copies correctly, you would know that the problem was with your
computer, software, or cables, and not with the MultiPASS C50 itself.
If the MultiPASS C50 makes strange noises, emits smoke, or strange smells,
unplug it immediately and contact your local authorised Canon dealer or the
Canon help line. Do not attempt to disassemble or repair the unit yourself.
8-2
Troubleshooting
Chapter 8
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